Server - Sake No Hana

  • TAO Group Hospitality
  • New York, New York
  • Nov 24, 2022
Full time

Job Description

We are now hiring for the modern Japanese restaurant Sake No Hana!


Food Server actively takes orders, conducts full and complete food/beverage service, and monitors guests' dining experience. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality.


ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

  • Anticipate and accommodate the needs of the guests.
  • Maintain general cleanliness of assigned stations and the entire venue.
  • Provides professional and exceptional service.
  • Presents menus, answers question, and make suggestions for all food and beverage items.
  • Informs guests of all food and beverage specials, with prices.
  • Required to solicit any allergy or dietary restrictions from each guest.
  • Accurately enter all orders into the POS system and follows proper cash/payment card procedures.
  • Ensures the delivery of all food and beverage to the guests.
  • Follow supervisor's instructions, communicate with and support co-workers while being a team player.
  • Possesses in-depth knowledge of all food and beverage menus and the company.
  • Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
  • Complies with Department of Health and company sanitation standards.
  • Works as part of a team and provides help and support to all fellow team members.
  • Accurately completes all end-of-shift financial procedures.
  • Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
  • Properly sets-up floor and other opening/closing procedures as directed by management, including:
  • Ensures all tables, chairs and banquettes are clean and free of debris
  • Sets tables with proper settings
  • Wipes down chairs, tables, and banquettes
  • Stocks side-stations with prescribed supplies
  • Performs opening side-work as prescribed
  • Performs closing side-work as prescribed
  • Reports all breakage, and damage of equipment or furniture immediately to management.
  • Attends and participates in daily pre-service meetings.
  • Attends and participates in any training sessions or departmental meetings.
  • Learn by listening, observing other team members, and sharing knowledge while leading by example.
  • Portrays a positive and professional attitude.
  • Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
  • Works as part of a team and provides help and support to all fellow team members.
  • Assist and/ or complete additional tasks as assigned.


TRAINING REQUIREMENTS:

  • Tao Group Hospitality in-venue dining room server training


EDUCATION/WORKING KNOWLEDGE:

  • Previous hospitality experience.
  • Previous dining room experience.
  • Previous experience in a high-volume restaurant/nightclub/lounge.


SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions


  • Ability to write and verbally communicate
  • Must have good positive energy throughout the day
  • Must be able to print legibly for team members, management, and guests to read
  • Must be able to kneel, bend, and stand for extended periods of time
  • Must be able to move quickly
  • Must be able to push and lift up to 50 lbs.
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
  • Exposure to hot kitchen elements or cleaning materials
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Exposure to cleaning materials
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
  • Ability to maintain confidentiality
  • Ability to handle a fast-paced, busy, and somewhat stressful environment