Front of House Team Member

  • Chick-fil-A | Scottsdale 101 (Mayo)
  • Phoenix, Arizona
  • Nov 23, 2022
Full time Other

Job Description

We're looking for our next great Front of House Team Members!

As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every guest who visits our restaurant.

At Chick-fil-A, the team member role is more than just a job, it's an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and on both Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people. Perks of being a Chick-fil-A Team Member include flexible hours, competitive pay and a positive atmosphere!

Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
Education Scholarship Opportunities - Each year, Chick-fil-A offers restaurant Team Members across the U.S., Canada and Puerto Rico the opportunity to apply for college scholarships through the Remarkable Futures Scholarships initiative.
It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Chick-fil-A Front of House Team Member Responsibilities:

Read, understand and comply with all Chick-fil-A requirements and guidelines
Treat all customers with honor, dignity, and respect
Foster an environment of excellence and create Raving Fans by executing a remarkable experience for all guests
Protect the customer experience by ensuring a clean, welcoming environment and providing highest quality meals at all times of the day
Quickly, attentively, and accurately serve Drive-Thru and Dine-In guests with exceptional customer service
Work within a team environment to always put Customers First
Appropriately handle all customer issues and play a positive role in customer recovery
Display professionalism in personal appearance, attitude, and behavior
Continuously strive for personal excellence by growing in knowledge of Chick-fil-A procedures and products
Follow leadership instructions and serve other team members
Display good stewardship and a sense of ownership for the business

REQUIREMENTS
Must be at least 16 years of age upon hire date
Must be eligible to work in the United States
Must have a source of reliable transportation
Ability to handle all equipment, pans, pots, navigating shelving both high and low
Reading, writing, and basic math and verbal communication skills required
Works in hot, noisy and fast paced environment
Mobility required during shifts
Must work well under pressure
Must be able to respond to changes or edits to orders quickly and efficiently
Must be able to stand for long period of time and lift up to 30 pounds

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House ). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's fast food restaurant.