Room Attendant

  • Holiday Inn Express & Suites Middleboro Raynham
  • Nov 09, 2022
Full time

Job Description

Job highlights Identified by Google from the original job post Qualifications • Experience: Some previous work-related experience • Active listening Responsibilities • As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get that last bit of work done • You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests • Help guests - you'll be happy to help if someone needs a toothbrush or directions for example • Keep your supervisor updated on room service progress and alert them to any repairs needed • Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed • Be organized - keep on top of supplies and amenities and always try to minimize waste • Reunite items with owners - and log any lost and found property • Look smart - wear your uniform with pride • Other ad-hoc duties - unexpected moments when we have to pull together to get a task done • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service • May regularly assist with deep cleaning projects • May have turndown duties • May assist with other duties as assigned Job description Job Summary • As a Room Attendant - you'll make sure our rooms and suites are always 'fresh and welcoming' for our guests after a busy day at work - creating a haven for them to escape and relax in - or get that last bit of work done General Accountabilities • You'll make sure our rooms are always at their best - we have standards - but it's down to you to make that room special and memorable for guests • Help guests - you'll be happy to help if someone needs a toothbrush or directions for example • Keep your supervisor updated on room service progress and alert them to any repairs needed • Safety aware - follow our established safety procedures at all times - and wear protective equipment when needed • Be organized - keep on top of supplies and amenities and always try to minimize waste • Reunite items with owners - and log any lost and found property • Look smart - wear your uniform with pride • Other ad-hoc duties - unexpected moments when we have to pull together to get a task done • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service • May regularly assist with deep cleaning projects • May have turndown duties • May assist with other duties as assigned Job Qualifications • Experience: Some previous work-related experience Skills • Active listening • Service orientation