Assistant General Manager

  • Taco Bell
  • Phoenix, Arizona
  • Nov 01, 2022
Full time

Job Description

Who is Desert De Oro Foods?

DDO prides itself on having developed a culture of trust, loyalty and excellence. Additionally, the company places a strong emphasis on leadership development, managerial proficiency and operational excellence, which is consistently reflected in the recognition that DDO's award winning management team receives. This combination of company culture and leadership focus has given DDO a significant advantage in operating restaurants and achieving sales growth even in the midst of an economic downturn. Continued growth and leadership development are the company goals.

Our Motto:


What is "Live Más"?

Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue
to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.

Job Role:

The Taco Bell Assistant General Manager supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. Key responsibilities include: making sure Team Members and Shift Managers complete all assigned duties, inventory management, financial accountability, serve safe and quality food in a friendly manner, and ensuring the restaurant is a safe place for all employees to work and customers to visit. A successful candidate will have a positive attitude and good communication skills.

Responsibilities and Accountability:

Ensure consistent customer satisfaction:

Maintain day-to-day financial controls

Create and manage staff schedule

Exercise proper food handling, equipment maintenance and facility management

Ensure health and safety inspections and standards are met

Strong interpersonal and conflict resolution skills

Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability

Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards

Developing people:

Provide regular feedback to the RGM on the performance of Team Members

Provide ongoing constructive and complimentary feedback to Team Members

Actively participate in the training of Team Members

Handle conflicts constructively and work with RGM to achieve resolution

Oversee coaching, counseling and developing staff and managing team relations.

Set the tone for the fun, family environment in the restaurant

Assist RGM in screening Team Member candidates and act Like an Owner

Assist profit & Loss management by following cash control/security procedures, maintaining inventory and managing labor

Oversee proper product preparation, rotation, portioning, cooking, and holding times

Assist RGM with facility maintenance and ensure health and safety standards are followed at all times


Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks.

Provides appropriate notice when unable to be at work.

Understands and uses approved time-keeping system, including accurately recording all hours worked.

Initiative and Energy:

Takes action without being told, goes beyond what is simply required and maintains a high activity level

Job Requirements and Essential Functions:

Must be at least 18 years of age

Must pass a background check criteria

High School Diploma or GED, College or University Degree Preferred

Must have reliable transportation

1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility

Basic personal computer literacy

Quick decision-making and problem-solving abilities

Excellent time management

Basic business math and accounting skills to manage Profit & Loss in their restaurant

Strong analytical/decision-making skills

Strong interpersonal and conflict resolution skills

Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability

Able to stock shelves and coolers

Able to clean the parking lot and surrounding grounds

Able to sweep and mop floors

Able to lift, carry out trash containers, and place in an outside bin

Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.

This list of job duties and responsibilities are not all inclusive. Salaried Managers typically average 50 hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.

We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!

We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music

We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle

We foster a culture of authenticity and believe all people can make a difference

Assistant Manager