Room Attendant

  • Lodging Dynamics
  • Anaheim, California
  • Sep 23, 2022
Full time

Job Description

We are seeking Room Attendants for the New Element Anaheim Hotel- Adjacent to Disney. This role will work collaboratively with a highly-talented and passionate team. We believe that a team atmosphere is at the heart of our daily actions and that we should all be creative and bold to make lasting memories for guests, customers and team.

Our mission is to elevate human dignity, peer respect, and self-esteem by providing exceptional, responsible and measured care, services and opportunities for our key stakeholders. Simply said, we "Make Money and Do Good" at Lodging Dynamics Hospitality Group and it isn't just something we say, we live it!

If you are seeking an environment where you are surrounded with a driven, creative, action oriented, competitive, supportive and fun team, this just may be the perfect fit for you.

Scope:

Thoroughly cleans and maintains hotel guest rooms and/ or other assigned areas in a timely and organized manner to ensure guest satisfaction, hotel sanitation, and hotel appearance.
  • Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards
  • Changes sheets, makes beds and vacuum in both stay over and check out guest rooms
  • Dusts entire guest room including tables, night stands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms
  • Cleans all mirrors
  • Notifies guest services (front desk) when service is complete so rooms may be sold
  • Reports any room unable to be serviced within appropriate time standards to supervisor
  • Reports needed repairs of unsafe conditions to the supervisor
  • Responds to requests from guests, supervisors or management in a timely and efficient
    manner
  • Maintains linen cart and supplies neat and organized to department standards
  • Maintains security of equipment, keys and supplies issued each day
  • Reports lost and found articles to supervisor
  • Replaces light bulbs
  • Transports trash and waste to the disposal area
  • Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen
  • Cleans rooms in accordance to specific brand and company minutes per room standard
  • Follows procedures for team cleaning and self-inspecting program
  • Responds quickly to guest requests in a friendly manner
  • Reports appropriate complaints or requests to appropriate departments
  • Follow up to ensure guest satisfaction
  • Keeps maid station clean and organized, and makes rollaway beds
  • Provides a professional image at all times through appearance and dress
  • Follow company policies and procedures
Note: Other duties as assigned by supervisor or management

Qualifications:

Education/Experience: Basic reading, writing and math skills, is preferred. No experience necessary.

Skills and Qualities:
  • Organizational skills
  • Ability to prioritize tasks
  • Attention to detail
  • Considerate of guests and staff
  • Flexible worker
  • Appreciation of clean facilities
  • Logic and reason
  • Friendly and accommodating towards guests
Working Conditions:
  • Will be required to work weekends and holidays.
  • Will be required to work in a fast paced environment.
  • Will be required to work with common household chemicals.
  • May be asked to work overtime.
Organizational Structure
  • Reports to: Housekeeping Manager
We are operated by Lodging Dynamics Hospitality Group. LDHG operates several hotels with plans to continue to expand. Therefore, there is room for growth in the company and the opportunity to take on more hotels and responsibility, when successful.

Job Posted by ApplicantPro