HRI Hospitality
104 Market St, Shreveport, LA, USA
The Hilton Shreveport is hiring an Assistant Chief Engineer because their engineering team is growing!
We offer many benefits for full-time employees such as medical, dental, life insurance, 401K, paid time off, discounted hotel stays, and more.
JOB DESCRIPTION
Job Title: Assistant Chief Engineer (Working Engineer)
Job Type: Full-Time
Department: Engineering/Maintenance
Supervision Exercised: Engineers
Supervision Received : Chief Engineer
Availability: Evening Shifts, Weekends
JOB SUMMARY
The Assistant Chief Engineer is responsible for direct supervision of all engineering and maintenance personnel, as well as assisting in maintaining the general condition of the property, concerning all aspects of electrical, plumbing, mechanical, and painting work, and even repairing mechanical equipment. Assigns and assists in completing work orders from all departments on a timely basis. Assigns, supervises, and assists in preventive maintenance for all building equipment and guest rooms. May be involved in the coordination of renovation projects and development of emergency programs.
JOB DUTIES
Working Knowledge of:
Air Conditioning and Heating
Boiler Systems
Plumbing Codes
Electrical Codes
National/Local Fire Codes/Mechanical Codes
Swimming Pool Maintenance
Blueprints and Plumbing Schematics
Power and hand tools, meters, etc., as they relate to the technical trades.
Review, prioritize, and issue daily assignments to Engineering and Maintenance staff.
Order and organize tools and equipment to perform daily assignments.
Maintain timeliness and work schedule following a preventive maintenance program.
Check work orders and night reports for any problems and resolve them in a timely manner.
Schedule work in advance with repairs and maintenance in guest rooms.
Coordinating with Housekeeping and Front Office.
Oversee electrical repairs and installation.
Oversee and perform plumbing repairs.
Oversee and perform preventive maintenance on equipment.
Oversee and perform any maintenance in guest rooms and public areas.
Assist the engineers and maintenance personnel in all phases of repair work.
Adjust work schedule to cover vacations, personal leave, and holidays when necessary.
Maintain proper supply and tool inventory so employees can accomplish their assignments efficiently.
Ensure the security of any assigned keys.
Assist outside contractors when needed.
Assist in developing, implementing, and directing all emergency programs.
Ensure monthly safety inspections take place and employees are trained accordingly.
Assign and verify completion with all Engineers of all repairs, replacement, and renovation projects to offices and employee work areas.
Routinely inspects units and common areas to ensure they are in compliance with QA and safety standards.
Maintains an accurate inventory of operating supplies and ensures that accurate purchasing procedures are followed to maintain an adequate supply.
Ensures all assets of the department, equipment, supplies, and storage are accurately locked and secured.
Assume responsibility of engineer on duty when necessary
Help in the recommendation of energy-saving ideas.
Follow, and enforce all O.S.H.A. and safety guidelines.
Performs other related activities as the need arises.
MINIMUM REQUIREMENTS
At least 3 years of related experience, with at least 2 of those years in a lead position or equivalent in the maintenance field
Advanced knowledge of building management/engineering
Thorough knowledge and understanding of general repairs and maintenance
Must possess very good interpersonal and communication skills, both verbal and written; will be interfacing with a high percentage of guests as well as other staff members
Committed to delivering a high level of customer service & positive attitude
Flexibility to respond to a range of different work situations & people
Ability to work under pressure & independently
The ability to listen, learn, be helpful in all situations, and make the soundest decisions toward the resolution of a potential problem
Flexibility with work schedule & reliability required
Must be flexible to work all shifts, and may be required to work overtime on occasion when the department is short of staff.
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
First Aid/CPR
Vocational training in engineering or similar field
Solid understanding of O.S.H.A.and building engineering
Pre-employment background screening is required as a condition of employment. EOE/M/F/Vet/Disabled.
Apr 10, 2024
Full time
The Hilton Shreveport is hiring an Assistant Chief Engineer because their engineering team is growing!
We offer many benefits for full-time employees such as medical, dental, life insurance, 401K, paid time off, discounted hotel stays, and more.
JOB DESCRIPTION
Job Title: Assistant Chief Engineer (Working Engineer)
Job Type: Full-Time
Department: Engineering/Maintenance
Supervision Exercised: Engineers
Supervision Received : Chief Engineer
Availability: Evening Shifts, Weekends
JOB SUMMARY
The Assistant Chief Engineer is responsible for direct supervision of all engineering and maintenance personnel, as well as assisting in maintaining the general condition of the property, concerning all aspects of electrical, plumbing, mechanical, and painting work, and even repairing mechanical equipment. Assigns and assists in completing work orders from all departments on a timely basis. Assigns, supervises, and assists in preventive maintenance for all building equipment and guest rooms. May be involved in the coordination of renovation projects and development of emergency programs.
JOB DUTIES
Working Knowledge of:
Air Conditioning and Heating
Boiler Systems
Plumbing Codes
Electrical Codes
National/Local Fire Codes/Mechanical Codes
Swimming Pool Maintenance
Blueprints and Plumbing Schematics
Power and hand tools, meters, etc., as they relate to the technical trades.
Review, prioritize, and issue daily assignments to Engineering and Maintenance staff.
Order and organize tools and equipment to perform daily assignments.
Maintain timeliness and work schedule following a preventive maintenance program.
Check work orders and night reports for any problems and resolve them in a timely manner.
Schedule work in advance with repairs and maintenance in guest rooms.
Coordinating with Housekeeping and Front Office.
Oversee electrical repairs and installation.
Oversee and perform plumbing repairs.
Oversee and perform preventive maintenance on equipment.
Oversee and perform any maintenance in guest rooms and public areas.
Assist the engineers and maintenance personnel in all phases of repair work.
Adjust work schedule to cover vacations, personal leave, and holidays when necessary.
Maintain proper supply and tool inventory so employees can accomplish their assignments efficiently.
Ensure the security of any assigned keys.
Assist outside contractors when needed.
Assist in developing, implementing, and directing all emergency programs.
Ensure monthly safety inspections take place and employees are trained accordingly.
Assign and verify completion with all Engineers of all repairs, replacement, and renovation projects to offices and employee work areas.
Routinely inspects units and common areas to ensure they are in compliance with QA and safety standards.
Maintains an accurate inventory of operating supplies and ensures that accurate purchasing procedures are followed to maintain an adequate supply.
Ensures all assets of the department, equipment, supplies, and storage are accurately locked and secured.
Assume responsibility of engineer on duty when necessary
Help in the recommendation of energy-saving ideas.
Follow, and enforce all O.S.H.A. and safety guidelines.
Performs other related activities as the need arises.
MINIMUM REQUIREMENTS
At least 3 years of related experience, with at least 2 of those years in a lead position or equivalent in the maintenance field
Advanced knowledge of building management/engineering
Thorough knowledge and understanding of general repairs and maintenance
Must possess very good interpersonal and communication skills, both verbal and written; will be interfacing with a high percentage of guests as well as other staff members
Committed to delivering a high level of customer service & positive attitude
Flexibility to respond to a range of different work situations & people
Ability to work under pressure & independently
The ability to listen, learn, be helpful in all situations, and make the soundest decisions toward the resolution of a potential problem
Flexibility with work schedule & reliability required
Must be flexible to work all shifts, and may be required to work overtime on occasion when the department is short of staff.
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
First Aid/CPR
Vocational training in engineering or similar field
Solid understanding of O.S.H.A.and building engineering
Pre-employment background screening is required as a condition of employment. EOE/M/F/Vet/Disabled.
University of Pittsburgh Medical Center
New Castle, Pennsylvania
Purpose: The Patient & Family Concierge, Senior is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge, Senior is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge, Senior will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge, Senior may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, supply and equipment management, and administrative support. Above all, the Concierge, Senior will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission. Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures.Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements.?Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines.?Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations. Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department.?Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults. Administrative Support: Completes department administrative functions. Coordinates patient tests and procedures, scheduling patient transports, and completing errands. Responds to telephone calls, providing courteous service to all internal and external callers. Orders and maintains CyraCom equipment. Prints report sheets. Assign Responder 5 and phones. Build and maintains patient charts. Files papers to patient chart. Manages auto-print reports, including OR schedule. Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. Enters and communicates physician orders timely and accurately. Places work order or otherwise contacts Biotronics for malfunctioning equipment. Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. Orders parking passes and cashier functions on demand. Requests transport in teletracking, prints ticket to ride. Records transportation data. Checks crash carts including fire equipment and defibrillators as appropriate. Distributes patient and unit mail. Performs unit audits as directed. Initiates quiet time or monitors noise levels. General: Answers unit phones and transfers to appropriate staff Responds to call lights under Nursing Assistant/PCT direction Interacts and socializes with patients and assesses patient needs Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed Depending upon unit, may maintain resources like pamphlets, department contacts, etc. Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient & non-patient facing department bulletin boards. Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.? Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Access to medications is limited to the distribution of the medication to the nurse. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Performs in accordance with all other system-wide competencies/behaviors. Performs other duties as assigned. Qualifications: Final candidates will be selected for a job title within the career ladder that reflects level of education, experience and manager discretion at time of offer Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED.6 months of experience as a Patient & Family Concierge or equivalent Demonstrated competency in all responsibilities of Patient & Family Concierge role Internal promotions to this level are based on the discretion of the business unit?s assessment of employee performance Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges Ability to follow written and verbal instructions Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
Apr 18, 2024
Full time
Purpose: The Patient & Family Concierge, Senior is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge, Senior is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge, Senior will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge, Senior may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, supply and equipment management, and administrative support. Above all, the Concierge, Senior will remain focused on patient and guest satisfaction and quality of care from first to last impression. Responsibilities: Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission. Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures.Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor. Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements.?Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines.?Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations. Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department.?Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment. Supply & Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge, order unit supplies (office supplies, etc.), MD consults. Administrative Support: Completes department administrative functions. Coordinates patient tests and procedures, scheduling patient transports, and completing errands. Responds to telephone calls, providing courteous service to all internal and external callers. Orders and maintains CyraCom equipment. Prints report sheets. Assign Responder 5 and phones. Build and maintains patient charts. Files papers to patient chart. Manages auto-print reports, including OR schedule. Updates Bedboards per unit standards and communicates changes to appropriate staff as needed. Enters and communicates physician orders timely and accurately. Places work order or otherwise contacts Biotronics for malfunctioning equipment. Prints chart copy upon request. Completes patient admissions, discharges, and transfers through electronic health record. Orders parking passes and cashier functions on demand. Requests transport in teletracking, prints ticket to ride. Records transportation data. Checks crash carts including fire equipment and defibrillators as appropriate. Distributes patient and unit mail. Performs unit audits as directed. Initiates quiet time or monitors noise levels. General: Answers unit phones and transfers to appropriate staff Responds to call lights under Nursing Assistant/PCT direction Interacts and socializes with patients and assesses patient needs Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed Depending upon unit, may maintain resources like pamphlets, department contacts, etc. Depending upon unit, may complete DOH POC audits, hand hygiene audits, TJC environment tracers, and updating both patient & non-patient facing department bulletin boards. Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.? Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Access to medications is limited to the distribution of the medication to the nurse. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Performs in accordance with all other system-wide competencies/behaviors. Performs other duties as assigned. Qualifications: Final candidates will be selected for a job title within the career ladder that reflects level of education, experience and manager discretion at time of offer Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times High School diploma OR one year of previous job experience required in lieu of HS Diploma/GED.6 months of experience as a Patient & Family Concierge or equivalent Demonstrated competency in all responsibilities of Patient & Family Concierge role Internal promotions to this level are based on the discretion of the business unit?s assessment of employee performance Completion of 1 annual contribution from these options: hospital/department committee participation, participation in departmental project, peer interviewer, onboarding/precepting of other Experience Concierges Ability to follow written and verbal instructions Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
PURPOSE OF THIS POSITION Preparation of food for patient service, cafeteria service or special catered events in accordance with BVHS and Sodexo standard methods, recipes, special diets or as directed by the Manager of Food and Nutrition. JOB DUTIES/RESPONSIBILITIES Duty 1: Food Quality- Prepares products to highest quality on a consistent basis. Assures plate presentation and panning are fresh, neat, and colorful. Duty 2: Food Preparation- Able to assemble foods according to recipe guidelines and standards. Measures and follows directions accurately. Adheres to HAACP guidelines. Duty 3: Sanitation and Cleaning- Cleans and sanitizes workstation in accordance to BVRHC, Sodexo, department and all other regulatory agencies. Duty 4: Record Keeping- Maintain accurate record keeping in specific areas (cafeteria and Healing Grounds) for food temperatures logs, equipment, cash worksheets, and production logs per established guidelines. May be responsible for handling cash, counting cash drawers, reconciling cash at end of shift. Duty 5: Productivity- Promptly initiates assignments and proceeds in an efficient and timely manner. Checks production catering sheets to prioritize workload for the day or review meetings for the day to determine Healing Grounds may be busy. Meets established deadlines and the needs of the organization in the specific area (Catering or Healing Grounds). Duty 6: Safety Focus- Attends monthly safety inservices and practices safety in the daily performance of tasks . Duty 7: Meeting Attendance- attends meetings on a monthly basis. Completes documentation related to inservices, mandatories, and competencies without prompting. Duty 8: Communication- Keeps coworkers abreast of job function changes; maintains accurate job function with the guidance of the management team. Duty 9: Cashier Accuracy - Reconciliation of drawer and deposit within the 5% accuracy standard as established by Sodexo/Department Cashier Guidelines. Duty 10: Takes action and assists with problem resolution as problems arise. Promotes an atmosphere of cooperation and provides feedback to management team. REQUIRED QUALIFICATIONS Knowledgeable in proper operation of kitchen equipment Ability to operate a cash register Positive service-oriented interpersonal and communication skills required Ability to work well within a team environment; by accepting and offering honest constructive feedback; by supporting team goals and encouraging other team members Show flexibility/adaptability in meeting environmental constraints and demands placed on services. PREFERRED QUALIFICATIONS High school graduate or equivalent One year cooking experience required PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in walking, lifting, bending, squatting and twisting. The associate will be required to stand for eight hours a day. The individual must be able to lift twenty to fifty pounds and reach work above the shoulders. The associate must have eye-hand coordination and finger dexterity. The individual must have corrected vision and hearing in the normal range. The position requires excellent verbal, writing and reading skills to perform daily tasks. BVHS
Apr 18, 2024
Full time
PURPOSE OF THIS POSITION Preparation of food for patient service, cafeteria service or special catered events in accordance with BVHS and Sodexo standard methods, recipes, special diets or as directed by the Manager of Food and Nutrition. JOB DUTIES/RESPONSIBILITIES Duty 1: Food Quality- Prepares products to highest quality on a consistent basis. Assures plate presentation and panning are fresh, neat, and colorful. Duty 2: Food Preparation- Able to assemble foods according to recipe guidelines and standards. Measures and follows directions accurately. Adheres to HAACP guidelines. Duty 3: Sanitation and Cleaning- Cleans and sanitizes workstation in accordance to BVRHC, Sodexo, department and all other regulatory agencies. Duty 4: Record Keeping- Maintain accurate record keeping in specific areas (cafeteria and Healing Grounds) for food temperatures logs, equipment, cash worksheets, and production logs per established guidelines. May be responsible for handling cash, counting cash drawers, reconciling cash at end of shift. Duty 5: Productivity- Promptly initiates assignments and proceeds in an efficient and timely manner. Checks production catering sheets to prioritize workload for the day or review meetings for the day to determine Healing Grounds may be busy. Meets established deadlines and the needs of the organization in the specific area (Catering or Healing Grounds). Duty 6: Safety Focus- Attends monthly safety inservices and practices safety in the daily performance of tasks . Duty 7: Meeting Attendance- attends meetings on a monthly basis. Completes documentation related to inservices, mandatories, and competencies without prompting. Duty 8: Communication- Keeps coworkers abreast of job function changes; maintains accurate job function with the guidance of the management team. Duty 9: Cashier Accuracy - Reconciliation of drawer and deposit within the 5% accuracy standard as established by Sodexo/Department Cashier Guidelines. Duty 10: Takes action and assists with problem resolution as problems arise. Promotes an atmosphere of cooperation and provides feedback to management team. REQUIRED QUALIFICATIONS Knowledgeable in proper operation of kitchen equipment Ability to operate a cash register Positive service-oriented interpersonal and communication skills required Ability to work well within a team environment; by accepting and offering honest constructive feedback; by supporting team goals and encouraging other team members Show flexibility/adaptability in meeting environmental constraints and demands placed on services. PREFERRED QUALIFICATIONS High school graduate or equivalent One year cooking experience required PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in walking, lifting, bending, squatting and twisting. The associate will be required to stand for eight hours a day. The individual must be able to lift twenty to fifty pounds and reach work above the shoulders. The associate must have eye-hand coordination and finger dexterity. The individual must have corrected vision and hearing in the normal range. The position requires excellent verbal, writing and reading skills to perform daily tasks. BVHS
Job Description: Oversee the day-to-day office operations of the Citywide Special Events Department. Assist Regional Special Events Manager with the coordination of all casino event projects. Oversee citywide event on-call and temporary staffing and scheduling against established event calendar. Assist and coordinate various property/marketing functions assigned. Presentation creation and meeting preparation as needed. Maintain and develop relationships with internal departments and external vendors. Provide assistance to our internal and external customers in a friendly, timely and efficient manner. Maintains confidentiality of sensitive materials. Must comply with Responsible Gaming guidelines outlined by Caesars Entertainment and complete annual refresher modules. Qualifications: Two years previous Casino Marketing experience required. Ability to organize and maintain a wide variety of activities in a multi-tasking, fast paced environment. Excellent interpersonal, communication, teambuilding, and problem-solving skills are required. Heavy clerical and guest service level experience a must. Computer literate with software systems to include IMB, Windows, Microsoft Office (Word, Excel, Outlook, Power Point),Adobe, APS and AS400 systems. Must be flexible to work any day of the week and any shift and long hours when necessary. Minimum 21 years of age and be able to obtain a Gaming Sheriff's card. Physical, Mental and Environmental Demands: Must be able to move in and around the Casino/Hotel areas and other special event promotion locations the entire shift. Must be able to stand and walk for long periods. May work outdoors. Must be able to keep aware of the constant changes and enhancements of events and promotions. Must be able to respond calmly and handle many customer demands in a fast paced environment. Must be able to bend, stoop, crouch. Kneel, twist, balance, and work at a desk. Must be able to lift and carry up to 25 pounds. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, ten key, printer and videopoker/slot machines. Must be able to tolerate areas containing secondhand smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Apr 18, 2024
Full time
Job Description: Oversee the day-to-day office operations of the Citywide Special Events Department. Assist Regional Special Events Manager with the coordination of all casino event projects. Oversee citywide event on-call and temporary staffing and scheduling against established event calendar. Assist and coordinate various property/marketing functions assigned. Presentation creation and meeting preparation as needed. Maintain and develop relationships with internal departments and external vendors. Provide assistance to our internal and external customers in a friendly, timely and efficient manner. Maintains confidentiality of sensitive materials. Must comply with Responsible Gaming guidelines outlined by Caesars Entertainment and complete annual refresher modules. Qualifications: Two years previous Casino Marketing experience required. Ability to organize and maintain a wide variety of activities in a multi-tasking, fast paced environment. Excellent interpersonal, communication, teambuilding, and problem-solving skills are required. Heavy clerical and guest service level experience a must. Computer literate with software systems to include IMB, Windows, Microsoft Office (Word, Excel, Outlook, Power Point),Adobe, APS and AS400 systems. Must be flexible to work any day of the week and any shift and long hours when necessary. Minimum 21 years of age and be able to obtain a Gaming Sheriff's card. Physical, Mental and Environmental Demands: Must be able to move in and around the Casino/Hotel areas and other special event promotion locations the entire shift. Must be able to stand and walk for long periods. May work outdoors. Must be able to keep aware of the constant changes and enhancements of events and promotions. Must be able to respond calmly and handle many customer demands in a fast paced environment. Must be able to bend, stoop, crouch. Kneel, twist, balance, and work at a desk. Must be able to lift and carry up to 25 pounds. Responds to visual and aural cues. Must have manual dexterity to be able to operate the following equipment: computer, telephone, photo copy machine, fax machine, ten key, printer and videopoker/slot machines. Must be able to tolerate areas containing secondhand smoke. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary.Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus during your HR interview.JOB SUMMARY: Supports team member development with training programs, established methods, procedures and guidelines, and high quality service. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs team members. Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures. Performs slot attendant, beverage server, bartender or bar back job responsibilities throughout shift as applicable. Familiarization with all Caesars Brand programs and systems. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction. Presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned.EDUCATION and/or EXPERIENCE: The ideal candidate will possess the following qualities: A bachelor's degree or previous supervisory/leadership experience preferred Experience working with the public in a direct customer contact position 2 years of experience in slot or beverage operations preferred.QUALIFICATIONS: Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Excellent interpersonal skills and organizational ability. Must be proficient in Excel, Word, Power Point, Access and Microsoft Outlook. Ability to prioritize multiple projects and meet strict deadlines. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors. Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 75 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be able to listen and respond to visual and aural cues. Excellent customer relations skills.WORK ENVIRONMENT: Must be able to work in a fast paced environment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays as required.
Apr 18, 2024
Full time
Caesars Entertainment is Blazing the Trail for our team members with an all new benefits program. Full-time team members are able to choose from five different medical coverage levels and four different carriers. We also have an on-site clinic for team members to take advantage of. Team members also have a variety of options with dental and vision plans, along with other voluntary benefits. All full-time team members are able to take advantage of enrolling in this benefits jackpot with their new career at Caesars Entertainment.We're investing in your future more than ever with enhanced tuition assistance and an all-new student loan debt repayment program. As a new Caesars' Team Member, you'll be eligible to begin reaping the rewards of many of these benefits, in just 6 months - with full access to all educational programs with just a year of continuous employment. Benefits include tuition assistance programs, student loan repayment, and dependent scholarship programs. We invite you to be part of the extraordinary and go All In on Education with us. Additional benefits include the option to enroll in 401k with a company match, free parking, and a wide variety of team member activities. Team members are also able to enjoy free meals in our team member dining room while on shift. This includes sandwiches, salads, fresh fruit, cereal and a wide variety of beverages.Ask about our hiring bonus during your HR interview.JOB SUMMARY: Supports team member development with training programs, established methods, procedures and guidelines, and high quality service. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs team members. Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures. Performs slot attendant, beverage server, bartender or bar back job responsibilities throughout shift as applicable. Familiarization with all Caesars Brand programs and systems. Builds guest relations through visibility to customer, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues. Achieves desired results in all areas of responsibility through staff development and training programs, established methods, procedures and guidelines to maintain desired standards, and high quality service. Then, monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end result. Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction. Presents oneself as a credit to the Company and encourages others to do the same. Performs all other related and compatible duties as assigned.EDUCATION and/or EXPERIENCE: The ideal candidate will possess the following qualities: A bachelor's degree or previous supervisory/leadership experience preferred Experience working with the public in a direct customer contact position 2 years of experience in slot or beverage operations preferred.QUALIFICATIONS: Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Excellent interpersonal skills and organizational ability. Must be proficient in Excel, Word, Power Point, Access and Microsoft Outlook. Ability to prioritize multiple projects and meet strict deadlines. Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors. Ability to stand and walk, and mobility to move easily around entire property for entire shift. Must be physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 75 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be able to listen and respond to visual and aural cues. Excellent customer relations skills.WORK ENVIRONMENT: Must be able to work in a fast paced environment. Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be flexible with schedule, including nights, weekends, and holidays as required.
POSITION SUMMARYSteward is responsible to support the Lead Steward and Steward Supervisor in the successful cleaning and sanitation of restaurant and bar operations at Indiana Grand Racing & Casino. Position will be engaged in the safe and efficient cleaning, sanitation, transportation, storage, stocking of dishware, glassware, flatware, pots, pans and smallwares, as well as cleaning walls, floors, walk-ins, freezers, floor mats, kitchen equipment, and trash removal, wiping counter tops, and cook areas in restaurant kitchens, service stations, and bar areas, etc., as well as other duties as assigned.ESSENTIAL DUTIES & RESPONSIBILITIESResponsible for practicing, supporting, and promoting Indiana Grand Racing & Casino's Company-wide culture and demonstrating Excellent Service Standards at all times. Responsibilities including but not limited to:? Safe efficient cleaning, and sanitation, scrubbing, mopping, sweeping, wiping, spraying, transporting, transferring, etc. of all kitchen, bar and service station areas within the food & beverage areas. ? Maintains standards of sanitation, kitchen and personal hygiene and cleanliness, as well as food service techniques and safety all with regard to the safe handling of food products for guest's consumption. ? Assistance with taking inventory of China, Flatware, Glassware, Equipment, etc.? Display knowledge of all emergency procedures, including familiarity with MSDS (Material Safety Data Sheets) for chemical usage.? Communicate on a consistent basis with supervisor keeping them abreast of all department activities, and ensure that kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notify supervising Chef immediately if kitchen and equipment are not in good, safe working order.? Possess the ability to work with Co-workers in any kitchen environment.QUALIFICATIONSWorking on a High School Diploma or GED required. Position requires 1 (one) year experience in the Food Service Industry as a Dishwasher, or Pot Washer or similar position. Ability to read, write, speak and understand English, distinguish letters, numbers, symbols and be involved in daily professional communication with co-workers and guests. The position requires math skills as well as the ability to measure, and estimate, and the ability to multi task, as defined by hiring management. The Position requires the trained use of cleaning equipment such as Dishwasher Machines, Pot Washing Machines, Power Washers, and Chemicals used in cleaning and sanitation, etc. Must be able to demonstrate and ensure that daily work performed is conducted within HACCP guidelines. Required to comply with safe and hazard free work environment practices stipulated in Indiana Grand Racing & Casino, County/State/Federal Department of Health and OSHA policies, procedures and regulations. Position requires employee to be certified in Serve Safe Food Sanitation and hold an Indiana Gaming Commission Occupational License and/or Indiana Horse Racing Commission License. Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs.REQUIRED PERSONAL COMPETENCIESResponsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff. PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and enter walk-ins of -10 degrees to 140 degrees Fahrenheit with or without assistance. Handle heat from cooking appliances, food and dish/glass/ware washing machines. The position also requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols. Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp).WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed indoors and/or outdoors and involves continuous exposure to high and low temperatures, sunlight, fluorescent light, wet surfaces and noise. Work may entail trained chemical usage and constant contact with fellow employees and guests. Work is typically in an area, which may be unusually hot, cold, noisy, and may contain cigar, cigarette, or cooking smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks will be performed from a primarily non-sitting position (approx 95% standing, walking and 5% sitting). Employees will be required to navigate safely on potentially slippery floors. Tasks include the maintenance and care of assigned area or any tasks assigned by senior management. Indiana Grand Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment.ACCESS TO GAMING FLOORAccess to general gaming floor.IMPORTANT NOTICESThis job description is not an exclusive or exhaustive list of all job functions that an Employee in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of Indiana Grand Racing & Casino. Signature below signifies acknowledgment, receipt and comprehension of this job description.
Apr 18, 2024
Full time
POSITION SUMMARYSteward is responsible to support the Lead Steward and Steward Supervisor in the successful cleaning and sanitation of restaurant and bar operations at Indiana Grand Racing & Casino. Position will be engaged in the safe and efficient cleaning, sanitation, transportation, storage, stocking of dishware, glassware, flatware, pots, pans and smallwares, as well as cleaning walls, floors, walk-ins, freezers, floor mats, kitchen equipment, and trash removal, wiping counter tops, and cook areas in restaurant kitchens, service stations, and bar areas, etc., as well as other duties as assigned.ESSENTIAL DUTIES & RESPONSIBILITIESResponsible for practicing, supporting, and promoting Indiana Grand Racing & Casino's Company-wide culture and demonstrating Excellent Service Standards at all times. Responsibilities including but not limited to:? Safe efficient cleaning, and sanitation, scrubbing, mopping, sweeping, wiping, spraying, transporting, transferring, etc. of all kitchen, bar and service station areas within the food & beverage areas. ? Maintains standards of sanitation, kitchen and personal hygiene and cleanliness, as well as food service techniques and safety all with regard to the safe handling of food products for guest's consumption. ? Assistance with taking inventory of China, Flatware, Glassware, Equipment, etc.? Display knowledge of all emergency procedures, including familiarity with MSDS (Material Safety Data Sheets) for chemical usage.? Communicate on a consistent basis with supervisor keeping them abreast of all department activities, and ensure that kitchen and equipment are in good working order and that the work area is clean and hazard-free. Notify supervising Chef immediately if kitchen and equipment are not in good, safe working order.? Possess the ability to work with Co-workers in any kitchen environment.QUALIFICATIONSWorking on a High School Diploma or GED required. Position requires 1 (one) year experience in the Food Service Industry as a Dishwasher, or Pot Washer or similar position. Ability to read, write, speak and understand English, distinguish letters, numbers, symbols and be involved in daily professional communication with co-workers and guests. The position requires math skills as well as the ability to measure, and estimate, and the ability to multi task, as defined by hiring management. The Position requires the trained use of cleaning equipment such as Dishwasher Machines, Pot Washing Machines, Power Washers, and Chemicals used in cleaning and sanitation, etc. Must be able to demonstrate and ensure that daily work performed is conducted within HACCP guidelines. Required to comply with safe and hazard free work environment practices stipulated in Indiana Grand Racing & Casino, County/State/Federal Department of Health and OSHA policies, procedures and regulations. Position requires employee to be certified in Serve Safe Food Sanitation and hold an Indiana Gaming Commission Occupational License and/or Indiana Horse Racing Commission License. Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs.REQUIRED PERSONAL COMPETENCIESResponsible for fostering a fun environment. Responsible for being gracious to all guests and co-workers. Responsible for promoting a positive influence in the community and participating in company-sponsored events. Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance are in compliance with established standards. Maintains a professional work environment with management and staff. PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and enter walk-ins of -10 degrees to 140 degrees Fahrenheit with or without assistance. Handle heat from cooking appliances, food and dish/glass/ware washing machines. The position also requires normal or corrected vision range, with the ability to distinguish letters, numbers, and symbols. Ability to stand for duration of shift walk frequently, bend and/or reach to a height of 6 feet with or without assistance (stand, sit, walk, lift, reach, push, pull, grasp).WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed indoors and/or outdoors and involves continuous exposure to high and low temperatures, sunlight, fluorescent light, wet surfaces and noise. Work may entail trained chemical usage and constant contact with fellow employees and guests. Work is typically in an area, which may be unusually hot, cold, noisy, and may contain cigar, cigarette, or cooking smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks will be performed from a primarily non-sitting position (approx 95% standing, walking and 5% sitting). Employees will be required to navigate safely on potentially slippery floors. Tasks include the maintenance and care of assigned area or any tasks assigned by senior management. Indiana Grand Racing & Casino is a smoking establishment, therefore must be able to work in a smoking environment. Must be able to work in a highly populated fast-paced and noisy environment.ACCESS TO GAMING FLOORAccess to general gaming floor.IMPORTANT NOTICESThis job description is not an exclusive or exhaustive list of all job functions that an Employee in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of Indiana Grand Racing & Casino. Signature below signifies acknowledgment, receipt and comprehension of this job description.
JOBSUMMARY: The Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. ESSENTIAL JOB FUNCTIONS: Operating two to eight table games on an assigned shift. Working knowledge of all table games, house rules, counting methods and procedures covering each. Assures that all coin and check racks are filled at all times. Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Casino Manager - Table Games or Director Table Games. Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making comp. decisions. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior. Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary. Recommends changes in department including hiring, promotion, demotion and termination; recommends wage and salary changes for personnel within established limits. Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance review of assigned personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires a minimum age of 21. Work requires ability to perform basic math functions. Work requires flexibility to work various shifts. Work requires a minimum of 3 years pit operation experience. Knowledge of casino rules, regulations and procedures pertinent to Pit operations PHYSICAL, MENTAL AND ENVIRONMENTALDEMANDS: Must be able to respond calmly in a fast paced environment, multiple tasks to be handled under time constraint. Must possess good manual dexterity for quick and accurate handling of chips, cards, and money. Must have excellent vision (including peripheral) to protect the games. Must be able to tolerate second hand smoke, high noise levels, bright lights and dust. Must be able to tolerate work outdoors in heat exceeding 100 F or cold for extended periods of time. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Must be able sit and stand for long periods of time. Qualifications: JOBSUMMARY: The Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. ESSENTIAL JOB FUNCTIONS: Operating two to eight table games on an assigned shift. Working knowledge of all table games, house rules, counting methods and procedures covering each. Assures that all coin and check racks are filled at all times. Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Casino Manager - Table Games or Director Table Games. Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making comp. decisions. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior. Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary. Recommends changes in department including hiring, promotion, demotion and termination; recommends wage and salary changes for personnel within established limits. Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance review of assigned personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires a minimum age of 21. Work requires ability to perform basic math functions. Work requires flexibility to work various shifts. Work requires a minimum of 3 years pit operation experience. Knowledge of casino rules, regulations and procedures pertinent to Pit operations PHYSICAL, MENTAL AND ENVIRONMENTALDEMANDS: Must be able to respond calmly in a fast paced environment, multiple tasks to be handled under time constraint. Must possess good manual dexterity for quick and accurate handling of chips, cards, and money. Must have excellent vision (including peripheral) to protect the games. Must be able to tolerate second hand smoke, high noise levels, bright lights and dust. Must be able to tolerate work outdoors in heat exceeding 100 F or cold for extended periods of time. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Must be able sit and stand for long periods of time.At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.The Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching.
Apr 18, 2024
Full time
JOBSUMMARY: The Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. ESSENTIAL JOB FUNCTIONS: Operating two to eight table games on an assigned shift. Working knowledge of all table games, house rules, counting methods and procedures covering each. Assures that all coin and check racks are filled at all times. Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Casino Manager - Table Games or Director Table Games. Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making comp. decisions. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior. Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary. Recommends changes in department including hiring, promotion, demotion and termination; recommends wage and salary changes for personnel within established limits. Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance review of assigned personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires a minimum age of 21. Work requires ability to perform basic math functions. Work requires flexibility to work various shifts. Work requires a minimum of 3 years pit operation experience. Knowledge of casino rules, regulations and procedures pertinent to Pit operations PHYSICAL, MENTAL AND ENVIRONMENTALDEMANDS: Must be able to respond calmly in a fast paced environment, multiple tasks to be handled under time constraint. Must possess good manual dexterity for quick and accurate handling of chips, cards, and money. Must have excellent vision (including peripheral) to protect the games. Must be able to tolerate second hand smoke, high noise levels, bright lights and dust. Must be able to tolerate work outdoors in heat exceeding 100 F or cold for extended periods of time. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Must be able sit and stand for long periods of time. Qualifications: JOBSUMMARY: The Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching. ESSENTIAL JOB FUNCTIONS: Operating two to eight table games on an assigned shift. Working knowledge of all table games, house rules, counting methods and procedures covering each. Assures that all coin and check racks are filled at all times. Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Casino Manager - Table Games or Director Table Games. Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making comp. decisions. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior. Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary. Recommends changes in department including hiring, promotion, demotion and termination; recommends wage and salary changes for personnel within established limits. Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance review of assigned personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires a minimum age of 21. Work requires ability to perform basic math functions. Work requires flexibility to work various shifts. Work requires a minimum of 3 years pit operation experience. Knowledge of casino rules, regulations and procedures pertinent to Pit operations PHYSICAL, MENTAL AND ENVIRONMENTALDEMANDS: Must be able to respond calmly in a fast paced environment, multiple tasks to be handled under time constraint. Must possess good manual dexterity for quick and accurate handling of chips, cards, and money. Must have excellent vision (including peripheral) to protect the games. Must be able to tolerate second hand smoke, high noise levels, bright lights and dust. Must be able to tolerate work outdoors in heat exceeding 100 F or cold for extended periods of time. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Must be able sit and stand for long periods of time.At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world s most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah s, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, Create the Extraordinary . Our vision, Create spectacular worlds. That immerse, inspire and connect you. We don t perform magic; we create it with excellence. WeAreCaesars . If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.The Dual Rate Supervisor supervises the operations of two to eight table games on an assigned shift, placing special emphasis on guest service, security of Caesars Entertainment assets and positive employee motivation and coaching.
Overview Welcome Home! Build your career with Lennar: As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Lennar's Core Values: Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community. Homebuyer Concierge Summary: This position provides sales support to the department as well as administrative and escrow support to the Sales and Marketing department, including New Home Consultants, through a variety of related responsibilities. The position requires an ability to handle multiple tasks under deadlines, good judgment, dependable and a professional, supportive attitude. Responsibilities Homebuyer Experience: Serve as the Buyers' point of contact once escrow has been opened throughout the construction and closing process. Drive Backlog Management by calling Buyers and coordinating transactions through the close of escrow. Set clear and concise expectations with Buyers that support Lennar processes and policies. Provide Buyers with relevant timely updates on the status of their build and help answer all questions or concerns. Coordinate introductions and meetings between the Buyer, Mortgage, Title, Design Center, Construction, Sales and Closing departments. Facilitate all Salesforce Purchase Agreement Milestones including but not limited to: Conditional Loan Approval. Design Studio Selection appointment (if necessary). Set up Dusty Shoe Walk with coordination of the Construction Manager and Homebuyer. (CC - NHC) (Typically before drywall and date can vary depending on the type of product purchased.) Coordinate NHO, Celebration and Zero Defect Sign-off with the Construction Manager, Buyer, Escrow, and Mortgage Company. Coordinate document signing for an on-time closing. Coordinate Key Release with Buyer, Construction, Title, Mortgage, Escrow and NHC. Administrative: Prepare Purchase Agreements and all related real estate documents generated through Salesforce in advance of signing (Division Specific). Ensure all sales files and necessary documents are complete, compliant, and close successfully. Ensure all items in the DocuSign queue are completed and current. Process cancellations, facilitate re-pricing, and return home back to market with Sales Leader. Provide real-time feedback and analytics to Sales and Closing department regarding sales activities and Backlog Management. Manage contingency file follow-up. Performs all other duties as assigned. , Qualifications One (1) year of experience supporting a real estate sales team preferred High School Diploma or GED required; Bachelor's Degree preferred Real Estate License required High level Customer Service in high volume business environment Intermediate or greater proficiency in Microsoft Office Suite Professional appearance and demeanor with ability to utilize technology for virtual meetings and videos Ability to adapt quickly and maintain a positive attitude in a fast-paced and ever-changing environment Excellent verbal & written communication skills Attention to detail and excellent organization skills Valid Driver's License and valid auto insurance coverage required Ability to follow directions from supervisor, adhere to company processes and policies, and accept constructive criticism May require some attendance outside of office at homeowner and/or corporate events Physical Requirements: This is a primarily sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office supplies and materials weighing at least 25 pounds or less. Finger dexterity is required to operate computer keyboard, calculator and telephone equipment. May operate a motor vehicle. FLSA Status: Non-exempt Life at Lennar: Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family. Lennar associates will be eligible for many benefits in accordance with Lennar's policies and applicable plan terms, including: Health Insurance - Medical, Dental & Vision Vacation - up to 3 weeks of vacation per year upon hire Holidays, Sick Leave, & Personal Days 401(k) Savings Plan with company match Paid Maternity & Bonding Leave New Hire Referral Bonus Program Home Purchase Discount for Associates Associate Assistance Plan Everyone's Included Day Student Debt Repayment Program This information is intended to be a general overview and may be modified by the Company due to factors affecting the business. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Type Regular Full-Time
Apr 18, 2024
Full time
Overview Welcome Home! Build your career with Lennar: As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Lennar's Core Values: Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community. Homebuyer Concierge Summary: This position provides sales support to the department as well as administrative and escrow support to the Sales and Marketing department, including New Home Consultants, through a variety of related responsibilities. The position requires an ability to handle multiple tasks under deadlines, good judgment, dependable and a professional, supportive attitude. Responsibilities Homebuyer Experience: Serve as the Buyers' point of contact once escrow has been opened throughout the construction and closing process. Drive Backlog Management by calling Buyers and coordinating transactions through the close of escrow. Set clear and concise expectations with Buyers that support Lennar processes and policies. Provide Buyers with relevant timely updates on the status of their build and help answer all questions or concerns. Coordinate introductions and meetings between the Buyer, Mortgage, Title, Design Center, Construction, Sales and Closing departments. Facilitate all Salesforce Purchase Agreement Milestones including but not limited to: Conditional Loan Approval. Design Studio Selection appointment (if necessary). Set up Dusty Shoe Walk with coordination of the Construction Manager and Homebuyer. (CC - NHC) (Typically before drywall and date can vary depending on the type of product purchased.) Coordinate NHO, Celebration and Zero Defect Sign-off with the Construction Manager, Buyer, Escrow, and Mortgage Company. Coordinate document signing for an on-time closing. Coordinate Key Release with Buyer, Construction, Title, Mortgage, Escrow and NHC. Administrative: Prepare Purchase Agreements and all related real estate documents generated through Salesforce in advance of signing (Division Specific). Ensure all sales files and necessary documents are complete, compliant, and close successfully. Ensure all items in the DocuSign queue are completed and current. Process cancellations, facilitate re-pricing, and return home back to market with Sales Leader. Provide real-time feedback and analytics to Sales and Closing department regarding sales activities and Backlog Management. Manage contingency file follow-up. Performs all other duties as assigned. , Qualifications One (1) year of experience supporting a real estate sales team preferred High School Diploma or GED required; Bachelor's Degree preferred Real Estate License required High level Customer Service in high volume business environment Intermediate or greater proficiency in Microsoft Office Suite Professional appearance and demeanor with ability to utilize technology for virtual meetings and videos Ability to adapt quickly and maintain a positive attitude in a fast-paced and ever-changing environment Excellent verbal & written communication skills Attention to detail and excellent organization skills Valid Driver's License and valid auto insurance coverage required Ability to follow directions from supervisor, adhere to company processes and policies, and accept constructive criticism May require some attendance outside of office at homeowner and/or corporate events Physical Requirements: This is a primarily sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office supplies and materials weighing at least 25 pounds or less. Finger dexterity is required to operate computer keyboard, calculator and telephone equipment. May operate a motor vehicle. FLSA Status: Non-exempt Life at Lennar: Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family. Lennar associates will be eligible for many benefits in accordance with Lennar's policies and applicable plan terms, including: Health Insurance - Medical, Dental & Vision Vacation - up to 3 weeks of vacation per year upon hire Holidays, Sick Leave, & Personal Days 401(k) Savings Plan with company match Paid Maternity & Bonding Leave New Hire Referral Bonus Program Home Purchase Discount for Associates Associate Assistance Plan Everyone's Included Day Student Debt Repayment Program This information is intended to be a general overview and may be modified by the Company due to factors affecting the business. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Type Regular Full-Time
Overview Welcome Home! Build your career with Lennar: As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Lennar's Core Values: Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community. Homebuyer Concierge Summary: This position provides sales support to the department as well as administrative and escrow support to the Sales and Marketing department, including New Home Consultants, through a variety of related responsibilities. The position requires an ability to handle multiple tasks under deadlines, good judgment, dependable and a professional, supportive attitude. Responsibilities Serve as the Buyers' point of contact once escrow has been opened throughout the construction and closing process. Drive Backlog Management by calling Buyers and coordinating transactions through the close of escrow. Set clear and concise expectations with Buyers that support Lennar processes and policies. Provide Buyers with relevant timely updates on the status of their build and help answer all questions or concerns. Coordinate introductions and meetings between the Buyer, Mortgage, Title, Design Center, Construction, Sales and Closing departments. Prepare Purchase Agreements and all related real estate documents generated through Salesforce in advance of signing (Division Specific). Ensure all sales files and necessary documents are complete, compliant, and close successfully. Ensure all items in the DocuSign queue are completed and current. Process cancellations, facilitate re-pricing, and return home back to market with Sales Leader. Provide real-time feedback and analytics to Sales and Closing department regarding sales activities and Backlog Management. Manage contingency file follow-up. Conditional Loan Approval. Design Studio Selection appointment (if necessary). Set up Dusty Shoe Walk with coordination of the Construction Manager and Homebuyer. (CC - NHC) (Typically before drywall and date can vary depending on the type of product purchased.) Coordinate NHO, Celebration and Zero Defect Sign-off with the Construction Manager, Buyer, Escrow, and Mortgage Company. Coordinate document signing for an on-time closing. Coordinate Key Release with Buyer, Construction, Title, Mortgage, Escrow and NHC. Prepare all other duties as assigned. Qualifications High School Diploma required, Bachelor's Degree preferred. Real Estate License required. Minimum 1-year experience supporting a real estate sales team preferred. High level Customer Service in high volume business environment. Intermediate or greater proficiency in Microsoft Office Suite. Professional appearance and demeanor with ability to utilize technology for virtual meetings and videos. Ability to adapt quickly and maintain a positive attitude in a fast-paced and ever-changing environment. Excellent verbal & written communication skills. Attention to detail and excellent organization skills. Valid Driver's License and valid auto insurance coverage required. Ability to follow directions from supervisor, adhere to company processes and policies, and accept constructive criticism. May require some attendance outside of office at homeowner and/or corporate events. Physical Requirements: This is a primarily sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office supplies and materials weighing at least 25 pounds or less. Finger dexterity is required to operate computer keyboard, calculator, and telephone equipment. May operate a motor vehicle. FLSA Status: Non-exempt Life at Lennar! Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family. Lennar associates will be eligible for many benefits in accordance with Lennar's policies and applicable plan terms, including: Health Insurance - Medical, Dental & Vision Vacation - up to 3 weeks of vacation per year upon hire Holidays, Sick Leave, & Personal Days 401(k) Savings Plan with company match Paid Maternity & Bonding Leave New Hire Referral Bonus Program Home Purchase Discount for Associates Associate Assistance Plan Everyone's Included Day This information is intended to be a general overview and may be modified by the Company due to factors affecting the business. General Overview of Compensation: The standard base compensation for this position is estimated to be $25.00 per hour, subject to adjustment based on business-related factors including employee qualifications, geographic location, and operational considerations. Note: The median amount may be greater or less than the average pay. This position may be eligible for commissions and/or bonuses. This position will be eligible for the described benefits listed in the above section. This information is intended to be a general overview and may be modified by the Company due to factors affecting the business. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Type Regular Full-Time
Apr 18, 2024
Full time
Overview Welcome Home! Build your career with Lennar: As one of the nation's largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or active adult. At Lennar, Everything's Included in our homes, and Everyone's Included on our team. Our Everyone's Included vision is to be as inclusive and diverse as the communities we build unleashing the power of diversity within our workforce to drive innovation & sustainable growth. Lennar's Core Values: Our commitment to Quality, Value, and Integrity is the underlying foundation upon which Lennar was built, and these three fundamental principles still guide us in caring for our customers, associates, trade partners, shareholders, and community. Homebuyer Concierge Summary: This position provides sales support to the department as well as administrative and escrow support to the Sales and Marketing department, including New Home Consultants, through a variety of related responsibilities. The position requires an ability to handle multiple tasks under deadlines, good judgment, dependable and a professional, supportive attitude. Responsibilities Serve as the Buyers' point of contact once escrow has been opened throughout the construction and closing process. Drive Backlog Management by calling Buyers and coordinating transactions through the close of escrow. Set clear and concise expectations with Buyers that support Lennar processes and policies. Provide Buyers with relevant timely updates on the status of their build and help answer all questions or concerns. Coordinate introductions and meetings between the Buyer, Mortgage, Title, Design Center, Construction, Sales and Closing departments. Prepare Purchase Agreements and all related real estate documents generated through Salesforce in advance of signing (Division Specific). Ensure all sales files and necessary documents are complete, compliant, and close successfully. Ensure all items in the DocuSign queue are completed and current. Process cancellations, facilitate re-pricing, and return home back to market with Sales Leader. Provide real-time feedback and analytics to Sales and Closing department regarding sales activities and Backlog Management. Manage contingency file follow-up. Conditional Loan Approval. Design Studio Selection appointment (if necessary). Set up Dusty Shoe Walk with coordination of the Construction Manager and Homebuyer. (CC - NHC) (Typically before drywall and date can vary depending on the type of product purchased.) Coordinate NHO, Celebration and Zero Defect Sign-off with the Construction Manager, Buyer, Escrow, and Mortgage Company. Coordinate document signing for an on-time closing. Coordinate Key Release with Buyer, Construction, Title, Mortgage, Escrow and NHC. Prepare all other duties as assigned. Qualifications High School Diploma required, Bachelor's Degree preferred. Real Estate License required. Minimum 1-year experience supporting a real estate sales team preferred. High level Customer Service in high volume business environment. Intermediate or greater proficiency in Microsoft Office Suite. Professional appearance and demeanor with ability to utilize technology for virtual meetings and videos. Ability to adapt quickly and maintain a positive attitude in a fast-paced and ever-changing environment. Excellent verbal & written communication skills. Attention to detail and excellent organization skills. Valid Driver's License and valid auto insurance coverage required. Ability to follow directions from supervisor, adhere to company processes and policies, and accept constructive criticism. May require some attendance outside of office at homeowner and/or corporate events. Physical Requirements: This is a primarily sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move and carry office supplies and materials weighing at least 25 pounds or less. Finger dexterity is required to operate computer keyboard, calculator, and telephone equipment. May operate a motor vehicle. FLSA Status: Non-exempt Life at Lennar! Lennar recognizes our associates are the heart of the company's success. Learn new skills, build your path, and become an integral part of the Lennar Family. Lennar associates will be eligible for many benefits in accordance with Lennar's policies and applicable plan terms, including: Health Insurance - Medical, Dental & Vision Vacation - up to 3 weeks of vacation per year upon hire Holidays, Sick Leave, & Personal Days 401(k) Savings Plan with company match Paid Maternity & Bonding Leave New Hire Referral Bonus Program Home Purchase Discount for Associates Associate Assistance Plan Everyone's Included Day This information is intended to be a general overview and may be modified by the Company due to factors affecting the business. General Overview of Compensation: The standard base compensation for this position is estimated to be $25.00 per hour, subject to adjustment based on business-related factors including employee qualifications, geographic location, and operational considerations. Note: The median amount may be greater or less than the average pay. This position may be eligible for commissions and/or bonuses. This position will be eligible for the described benefits listed in the above section. This information is intended to be a general overview and may be modified by the Company due to factors affecting the business. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Type Regular Full-Time
School Nutrition Aide Substitute - As Needed School Year Wonder what it would be like to go snowshoeing through a maple forest? Or what it may be like to grow your own food in a greenhouse? Students at West Michigan Academy of Environmental Science (WMAES) don't wonder what they know! Come be a part of our 62-acres of an outdoor classroom to expand your child's love of learning. Working gardens, nature trails, forests, wetlands and prairies are all available for students to explore. WMAES students transition from desks to dirt, creating an environment for all students to learn. WMAES knows that teachers are the heart of the school and are surrounded by a support system that is committed to the success of every child. Qualities of a Successful Candidate: A comfortability in an outdoor setting and a knack for creativity and innovation, incorporating hands-on activities, experiential learning, and interactive teaching methods to make environmental/outdoor learning engaging and impactful. An unwavering belief that all children regardless of their background can learn and exceed at high levels. A strong desire to achieve outstanding results in the pursuit of excellence for students. Strong interpersonal skills, fostering positive relationships with children, parents and other staff members. They should be able to work collaboratively, promoting a harmonious learning environment. As the School Nutrition Aide Sub, your core responsibilities will include, but are not limited to, the following: Maintains food preparation and dining areas at ratings exceeding state standards. Maintains food service areas, equipment, and furnishings in neat, clean, and appealing condition. Immediately reports any damage to school property to the School Nutrition Director. Keeps an inventory of food, supplies, and equipment on hand, and makes requisitions to the School Nutrition Director far enough in advance to sustain a smooth-running and continuous food service program. Assumes other responsibilities assigned by the School Nutrition Director or the School Leader. Oversees preparation, packaging, and distribution of school meals. Collects cash for reduced-price meals and full-paid meals, as assigned. Accounts and reports funds collected for meals for students and adults, as assigned. Maintains food preparation and dining areas at ratings exceeding state standards. Maintains food service areas, equipment, and furnishings in neat, clean, and appealing condition. Achieves high levels of customer satisfaction through student participation rates and by student and adult ratings. Promptly reports major repairs needed to the School Nutrition Director. Immediately reports any damage to school property to the School Nutrition Director. Keeps an inventory of food, supplies, and equipment on hand, and makes requisitions to the School Nutrition Director far enough in advance to sustain a smooth-running and continuous food service program. Demonstrates a basic understanding and implementation of County Health regulations, and MDE School Nutrition Policies/Procedures relative to their work assignments. Assumes other responsibilities assigned by the School Nutrition Director or the School Leader. Job Goal: Supporting the school nutrition team to provide students with a safe, attractive, comfortable, clean, and efficient school nutrition program. The focus is on preparing, serving, and maintaining the quality and safety of food in accordance with established guidelines and hygiene standards. With dedication to maintaining a clean and organized kitchen environment, the aim is to support the overall functioning of the school's food service operations. Through effective communication and teamwork, positive interactions are fostered with fellow colleagues, students, and staff members. This position will support and uphold the mission and vision of the environmental academy. Essential Skills and Competencies: While we will consider a broad range of backgrounds, the ideal candidate would have the following qualifications/experience: Minimum Requirements: Must be at least 18 years of age. High school diploma or equivalent. Solid record of punctuality verified by reference checks. Desired Qualifications: Valid ServSafe Certification. Ability to read, follow directions, and maintain records. Food service experience in an educational setting. Experience working with students from all backgrounds. Ability to work effectively with school personnel and students in a diverse school community. Work Location: 4463 Leonard St NW, Grand Rapids, MI 49534 Please contact Kishen Newton at with any questions. Working for Choice Schools Associates West Michigan Academy of Environmental Science is part of the Choice Schools Community. As a comprehensive education service provider, Choice Schools offers a student-centered approach to tailored school operations support. Much like a superintendent's office, Choice Schools provides invaluable assistance in various crucial areas, including instruction, professional development, curriculum, human resources, finance, compliance, communications, and enrollment. By being a part of the Choice Schools Environmental Model, School Name is a vibrant community of learning, comprised of multiple other outstanding environmental schools within the state. The Environmental Model will provide you with the support and collaboration of a large district while serving at a tight-knit community school in your area. Choice Schools Associates is an equal opportunity employer. Choice Schools Associates does not discriminate on the basis of race, color, gender, sexual orientation, national or ethnic background. All your information will be kept confidential according to EEO guidelines.
Apr 17, 2024
Full time
School Nutrition Aide Substitute - As Needed School Year Wonder what it would be like to go snowshoeing through a maple forest? Or what it may be like to grow your own food in a greenhouse? Students at West Michigan Academy of Environmental Science (WMAES) don't wonder what they know! Come be a part of our 62-acres of an outdoor classroom to expand your child's love of learning. Working gardens, nature trails, forests, wetlands and prairies are all available for students to explore. WMAES students transition from desks to dirt, creating an environment for all students to learn. WMAES knows that teachers are the heart of the school and are surrounded by a support system that is committed to the success of every child. Qualities of a Successful Candidate: A comfortability in an outdoor setting and a knack for creativity and innovation, incorporating hands-on activities, experiential learning, and interactive teaching methods to make environmental/outdoor learning engaging and impactful. An unwavering belief that all children regardless of their background can learn and exceed at high levels. A strong desire to achieve outstanding results in the pursuit of excellence for students. Strong interpersonal skills, fostering positive relationships with children, parents and other staff members. They should be able to work collaboratively, promoting a harmonious learning environment. As the School Nutrition Aide Sub, your core responsibilities will include, but are not limited to, the following: Maintains food preparation and dining areas at ratings exceeding state standards. Maintains food service areas, equipment, and furnishings in neat, clean, and appealing condition. Immediately reports any damage to school property to the School Nutrition Director. Keeps an inventory of food, supplies, and equipment on hand, and makes requisitions to the School Nutrition Director far enough in advance to sustain a smooth-running and continuous food service program. Assumes other responsibilities assigned by the School Nutrition Director or the School Leader. Oversees preparation, packaging, and distribution of school meals. Collects cash for reduced-price meals and full-paid meals, as assigned. Accounts and reports funds collected for meals for students and adults, as assigned. Maintains food preparation and dining areas at ratings exceeding state standards. Maintains food service areas, equipment, and furnishings in neat, clean, and appealing condition. Achieves high levels of customer satisfaction through student participation rates and by student and adult ratings. Promptly reports major repairs needed to the School Nutrition Director. Immediately reports any damage to school property to the School Nutrition Director. Keeps an inventory of food, supplies, and equipment on hand, and makes requisitions to the School Nutrition Director far enough in advance to sustain a smooth-running and continuous food service program. Demonstrates a basic understanding and implementation of County Health regulations, and MDE School Nutrition Policies/Procedures relative to their work assignments. Assumes other responsibilities assigned by the School Nutrition Director or the School Leader. Job Goal: Supporting the school nutrition team to provide students with a safe, attractive, comfortable, clean, and efficient school nutrition program. The focus is on preparing, serving, and maintaining the quality and safety of food in accordance with established guidelines and hygiene standards. With dedication to maintaining a clean and organized kitchen environment, the aim is to support the overall functioning of the school's food service operations. Through effective communication and teamwork, positive interactions are fostered with fellow colleagues, students, and staff members. This position will support and uphold the mission and vision of the environmental academy. Essential Skills and Competencies: While we will consider a broad range of backgrounds, the ideal candidate would have the following qualifications/experience: Minimum Requirements: Must be at least 18 years of age. High school diploma or equivalent. Solid record of punctuality verified by reference checks. Desired Qualifications: Valid ServSafe Certification. Ability to read, follow directions, and maintain records. Food service experience in an educational setting. Experience working with students from all backgrounds. Ability to work effectively with school personnel and students in a diverse school community. Work Location: 4463 Leonard St NW, Grand Rapids, MI 49534 Please contact Kishen Newton at with any questions. Working for Choice Schools Associates West Michigan Academy of Environmental Science is part of the Choice Schools Community. As a comprehensive education service provider, Choice Schools offers a student-centered approach to tailored school operations support. Much like a superintendent's office, Choice Schools provides invaluable assistance in various crucial areas, including instruction, professional development, curriculum, human resources, finance, compliance, communications, and enrollment. By being a part of the Choice Schools Environmental Model, School Name is a vibrant community of learning, comprised of multiple other outstanding environmental schools within the state. The Environmental Model will provide you with the support and collaboration of a large district while serving at a tight-knit community school in your area. Choice Schools Associates is an equal opportunity employer. Choice Schools Associates does not discriminate on the basis of race, color, gender, sexual orientation, national or ethnic background. All your information will be kept confidential according to EEO guidelines.
What are we looking for in our United States-Operations Support? Russell Tobin and Associates/Pride Global is currently seeking an Operations Support to work for our client's team in Chicago, IL 60607 (Hybrid - 3x per week). Apply now, for immediate consideration! Title: Operations Support Pay Range: $32-$39/hourly DOE Work Hours: (Monday-Friday, 8AM-5PM) Work Location: Chicago, IL 60607 (Hybrid - 3x per week) Duration: 6-month contract role with the possibility of extension Looking for talented operations representatives to scale our Restaurant Signup and Early Life Cycle Operations. The Restaurant Growth Coach will provide exceptional customer service and leverage restaurant feedback to contribute to the efficiency of the Sales and Operations teams. What You'll Do: Work with a designated sales team on a special project to help optimize their merchant signup and early lifecycle experience Manage a pipeline of accounts and communicate with restaurant partners to guide them through the onboarding process, including but not limited to: Account set up and verifying account information such as credentials, bank details, contact information Assist in menu edits and enhancements Upload photography Schedule calls with restaurant partners and train them on how to use the Uber Eats app, tablets/printers which including accepting, adjusting, and cancelling orders Work closely with sellers to quickly understand the state of their accounts, and where you can help assist to provide a great merchant experience Work with our restaurant partners to answer questions, address concerns, and gain significant client-facing experience through your positive representation of Uber Eats on a daily basis Work cross-functionally with other operational/sales teams in the organization to report trends and service improvements through restaurant feedback About You: Customer service background preferred, but not required Pleasant and personable manner people like working with you Experience with learning and solving technical problems Excellent written and verbal communication skills Proficiency with G-Suite and the ability to learn new software systems Must be extremely detail-oriented with superior organizational skills Ability to prioritize and juggle multiple activities at once Ability to thrive in a productive and ever changing environment with well-defined goals, but ambiguity on how to get there Self-driven with the ability to problem solve, and desire to learn new things Basic Qualifications: At least 1 year of experience in sales, operations, account management, or similar functions Willingness to roll up your sleeves, and get in the weeds to assist merchants with varying pain points Outstanding work ethic and attention to detail Bachelor's Degree or equivalent Experience with Salesforce and G-suite ABOUT US: Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. Rate/Salary: Pay Range: $32-$39/hourly DOE
Apr 17, 2024
Full time
What are we looking for in our United States-Operations Support? Russell Tobin and Associates/Pride Global is currently seeking an Operations Support to work for our client's team in Chicago, IL 60607 (Hybrid - 3x per week). Apply now, for immediate consideration! Title: Operations Support Pay Range: $32-$39/hourly DOE Work Hours: (Monday-Friday, 8AM-5PM) Work Location: Chicago, IL 60607 (Hybrid - 3x per week) Duration: 6-month contract role with the possibility of extension Looking for talented operations representatives to scale our Restaurant Signup and Early Life Cycle Operations. The Restaurant Growth Coach will provide exceptional customer service and leverage restaurant feedback to contribute to the efficiency of the Sales and Operations teams. What You'll Do: Work with a designated sales team on a special project to help optimize their merchant signup and early lifecycle experience Manage a pipeline of accounts and communicate with restaurant partners to guide them through the onboarding process, including but not limited to: Account set up and verifying account information such as credentials, bank details, contact information Assist in menu edits and enhancements Upload photography Schedule calls with restaurant partners and train them on how to use the Uber Eats app, tablets/printers which including accepting, adjusting, and cancelling orders Work closely with sellers to quickly understand the state of their accounts, and where you can help assist to provide a great merchant experience Work with our restaurant partners to answer questions, address concerns, and gain significant client-facing experience through your positive representation of Uber Eats on a daily basis Work cross-functionally with other operational/sales teams in the organization to report trends and service improvements through restaurant feedback About You: Customer service background preferred, but not required Pleasant and personable manner people like working with you Experience with learning and solving technical problems Excellent written and verbal communication skills Proficiency with G-Suite and the ability to learn new software systems Must be extremely detail-oriented with superior organizational skills Ability to prioritize and juggle multiple activities at once Ability to thrive in a productive and ever changing environment with well-defined goals, but ambiguity on how to get there Self-driven with the ability to problem solve, and desire to learn new things Basic Qualifications: At least 1 year of experience in sales, operations, account management, or similar functions Willingness to roll up your sleeves, and get in the weeds to assist merchants with varying pain points Outstanding work ethic and attention to detail Bachelor's Degree or equivalent Experience with Salesforce and G-suite ABOUT US: Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. Rate/Salary: Pay Range: $32-$39/hourly DOE
Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! What you get to do: We are serving up a wide variety of Cook positions throughout our theme park where you will handle general food prep work - slicing and dicing vegetables, fruits and meat - as well as prepare and plate established recipes. Join us and start dishing up a delicious experience! You will : Serve as lead for ambassadors Ensure completion of tasks for self and team in preparation for opening Provide exemplary guest service and ensure F&B service standards are met Perform general food prep work including but not limited to preparing produce, desserts, entrees, snacks, and other basic menu items Ensure correct portions of food and beverage are serviced at correct temperatures with proper plate presentation Process and serve hot and cold food items for guests in a timely and courteous manner while maintaining food quality and sanitation standards Perform general housekeeping tasks including wiping down tables and chairs, sweeping, mopping, washing dishes and other duties as assigned in both the guest dining areas, kitchen and back areas Communicate professionally and effectively with Ambassadors, Vendors and our Guests Follow SEA menu guidelines to specifications and serving procedures Accurately process monetary transactions following proper cash handling procedures, as defined by the cash handling policies Unload daily product from the warehouse deliveries What it takes to succeed: Ability to pass all training, including RCS Responsible Vendor Training Ability to provide direction to others (leadership) A passion for customer service Excellent multi-tasking and time management skills Outstanding communication abilities Active listener with the ability to anticipate guests' needs Ability to promote and ensure a safe and secure environment Flexibility to perform varied duties What else is important: Must be able to lift, push, pull and/or carry up to 50 lbs Position engages in extensive walking and standing throughout entire work shift Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing) Perform cleaning duties; including use of cleaning chemicals Must be willing to comply with all SEA grooming guidelines and employment standards Must be able to work indoors and outdoors, in varying weather, to include extreme heat (both in and out of costume) Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations Ability to successfully complete all legal, company and department training requirements within established timelines The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Apr 17, 2024
Full time
Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! What you get to do: We are serving up a wide variety of Cook positions throughout our theme park where you will handle general food prep work - slicing and dicing vegetables, fruits and meat - as well as prepare and plate established recipes. Join us and start dishing up a delicious experience! You will : Serve as lead for ambassadors Ensure completion of tasks for self and team in preparation for opening Provide exemplary guest service and ensure F&B service standards are met Perform general food prep work including but not limited to preparing produce, desserts, entrees, snacks, and other basic menu items Ensure correct portions of food and beverage are serviced at correct temperatures with proper plate presentation Process and serve hot and cold food items for guests in a timely and courteous manner while maintaining food quality and sanitation standards Perform general housekeeping tasks including wiping down tables and chairs, sweeping, mopping, washing dishes and other duties as assigned in both the guest dining areas, kitchen and back areas Communicate professionally and effectively with Ambassadors, Vendors and our Guests Follow SEA menu guidelines to specifications and serving procedures Accurately process monetary transactions following proper cash handling procedures, as defined by the cash handling policies Unload daily product from the warehouse deliveries What it takes to succeed: Ability to pass all training, including RCS Responsible Vendor Training Ability to provide direction to others (leadership) A passion for customer service Excellent multi-tasking and time management skills Outstanding communication abilities Active listener with the ability to anticipate guests' needs Ability to promote and ensure a safe and secure environment Flexibility to perform varied duties What else is important: Must be able to lift, push, pull and/or carry up to 50 lbs Position engages in extensive walking and standing throughout entire work shift Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing) Perform cleaning duties; including use of cleaning chemicals Must be willing to comply with all SEA grooming guidelines and employment standards Must be able to work indoors and outdoors, in varying weather, to include extreme heat (both in and out of costume) Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations Ability to successfully complete all legal, company and department training requirements within established timelines The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! What you get to do: In our Food and Beverage Service Ambassador role, you'll ensure a great eating experience for our guests in a variety of venues, including restaurants, carts/kiosks, specialty snack carts, coffee shops, dessert stations, etc. You will deliver great guest service in a fun, fast-paced, one-of-a-kind environment . Wherever you serve, you will : Provide exemplary guest service and ensure F&B service standards are met Perform general food prep work including but not limited to preparing produce, desserts, entrees, snacks, and other basic menu items Ensure correct portions of food and beverage are serviced at correct temperatures with proper plate presentation Process and serve hot and cold food items for guests in a timely and courteous manner while maintaining food quality and sanitation standards Perform general housekeeping tasks including wiping down tables and chairs, sweeping, mopping, washing dishes and other duties as assigned in both the guest dining areas, kitchen and back areas Communicate professionally and effectively with Ambassadors, Vendors and our Guests Follow SEA menu guidelines to specifications and serving procedures Accurately process monetary transactions following proper cash handling procedures, as defined by the cash handling policies Unload daily product from the warehouse deliveries What it takes to succeed: A passion for customer service Excellent multi-tasking and time management skills Outstanding communication abilities Active listener with the ability to anticipate guests' needs Flexibility to perform varied duties Interested candidates must be available weekends in November thru 1/7/24 (please note that the park is open daily from 12/22-1/2 and the candidate must be open to working during that period) What else is important: At least 15 years of age Must be able to lift, push, pull and/or carry up to 50 lbs Position engages in extensive walking and standing throughout entire work shift Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing) Perform cleaning duties; including use of cleaning chemicals Must be willing to comply with all SEA grooming guidelines and employment standards Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold temperatures Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations Ability to successfully complete all legal, company and department training requirements within established timelines The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Apr 17, 2024
Full time
Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! What you get to do: In our Food and Beverage Service Ambassador role, you'll ensure a great eating experience for our guests in a variety of venues, including restaurants, carts/kiosks, specialty snack carts, coffee shops, dessert stations, etc. You will deliver great guest service in a fun, fast-paced, one-of-a-kind environment . Wherever you serve, you will : Provide exemplary guest service and ensure F&B service standards are met Perform general food prep work including but not limited to preparing produce, desserts, entrees, snacks, and other basic menu items Ensure correct portions of food and beverage are serviced at correct temperatures with proper plate presentation Process and serve hot and cold food items for guests in a timely and courteous manner while maintaining food quality and sanitation standards Perform general housekeeping tasks including wiping down tables and chairs, sweeping, mopping, washing dishes and other duties as assigned in both the guest dining areas, kitchen and back areas Communicate professionally and effectively with Ambassadors, Vendors and our Guests Follow SEA menu guidelines to specifications and serving procedures Accurately process monetary transactions following proper cash handling procedures, as defined by the cash handling policies Unload daily product from the warehouse deliveries What it takes to succeed: A passion for customer service Excellent multi-tasking and time management skills Outstanding communication abilities Active listener with the ability to anticipate guests' needs Flexibility to perform varied duties Interested candidates must be available weekends in November thru 1/7/24 (please note that the park is open daily from 12/22-1/2 and the candidate must be open to working during that period) What else is important: At least 15 years of age Must be able to lift, push, pull and/or carry up to 50 lbs Position engages in extensive walking and standing throughout entire work shift Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing) Perform cleaning duties; including use of cleaning chemicals Must be willing to comply with all SEA grooming guidelines and employment standards Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold temperatures Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations Ability to successfully complete all legal, company and department training requirements within established timelines The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 16, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Responsibilities The Restaurant Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. The Restaurant Manager is responsible for the overall direction, coordination, and evaluation of this unit. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Qualifications Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS) Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 16, 2024
Full time
Responsibilities The Restaurant Manager will be responsible for the management of all aspects of the restaurant and must also direct, implement and maintain a service and management philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. The Restaurant Manager is responsible for the overall direction, coordination, and evaluation of this unit. Responsibilities will include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. Manages all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Qualifications Minimum of two years of supervisory experience in the Restaurant / Food and Beverage field. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. ServSafe and/or food safety training. Alcohol awareness training (such as TIPS) Familiarity with food and beverage cost controls. Ability to write routine reports and correspondence. Ability to accurately compute mathematical calculations and use required measurement tools. Ability to prepare budgets and ensure cost controls. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Job Description This Back-up Courier/Janitor/Kitchen Helper primarily serves as a backup or fill-in for the main courier driver, which provides safe, reliable, efficient and prompt transportation for personnel and mail items around the Valdez Marine Terminal. When not performing courier duties this position is responsible for performing janitorial and/or kitchen duties for office buildings and related facilities by providing a wide variety of cleaning / kitchen and other related duties required to keep facilities in a safe, clean and orderly condition. Services are provided on and off Alyeska's Valdez Pipeline Marine Terminal and this position provides back up service for any cafeteria events. All duties are to be performed in accordance with NMS' mission, vision, and values as well as established policies, practices, and procedures. Responsibilities Performs all duties required of a courier, janitor and kitchen helper. Transports personnel to and from various destinations at the terminal. Transport personnel to and from the airport as requested. Transports high priority mail items and processes routine mail items, including, but not limited to boxes, packages, etc. Maintains a log of packages received and distributed. Completes and maintains a daily vehicle use logbook. Performs daily preventative maintenance on assigned vehicle such as checking brakes, lights, windshield wipers, etc., as well as refueling the fuel tank before it reaches a half tank. Keeps the interior of the vehicle, including windows, clean and operational. May lift luggage and personal belongings to and from a Suburban or Pickup Truck to assist passengers. Performs emergency roadside repairs such as changing tires. Operates a postal machine and scale. Constantly monitors mobile telephone and/or radio to maintain service delivery. Cleaning hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas. Restocking break areas, restrooms, supply closets and janitorial areas. Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors. Empty trash cans and replace liners, and clean receptacles as necessary. May compact trash. May change light bulbs and perform very light facility maintenance. May keep building entryways free of snow and debris. Dusts both low and high areas. Wipes down or cleans various surfaces. Uses appropriate PPE, equipment and cleaning solutions for all tasks. Maintain work areas and janitor closets in a clean, organized and safe manner. Maintain janitorial equipment in a clean, safe and operable condition. Remove linen and towels from various areas and places them in the appropriate locations. Removes and transports trash and recyclables to the appropriate disposal areas. Operate and maintain various types of vehicle(s) to work at various locations. Stocks vehicle with required supplies, goes to remote facilities to clean, stock and maintain those facilities. Required to go outside in extreme cold conditions to get in a vehicle, warm up the vehicle, and to go inside different facilities and locations. Required to carry items (up to 48 pounds) up and down stairs and across grated platforms. Assists cooks and others as needed and coordinates activities within a food service area. Prepare food and cook vegetables, entrees, coffee, sauces, meats, etc. Supports the grill line during high volume times Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines. Stocks various food service areas with various products and materials. Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner. Washes objects by hand or with cleaning equipment. Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), spike rooms, and equipment as well as all floors. Assists with various periodically scheduled large cleaning projects. Removes garbage from assigned areas. Sets up, breaks down, and cleans tables, snack bars, display cases, serving lines, etc. Attend JSA Tool Box Meetings. Identifies, resolves, and/or appropriately reports site's safety hazards and any potential safety hazards. Notify supervisor if safety and sanitation standards are not being met. This position has no supervisory responsibilities. Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications High school diploma or GED equivalent. Preferred one (1) year of directly related experience that demonstrates a general working Preferred one (1) year of work experience in a commercial kitchen or documented vocational training sufficient to demonstrate a knowledge of industrial cleaning equipment, restaurant food preparation, and general commercial cleaning processes. Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire Currently hold or have the ability to obtain a Transportation Worker Identification Credential (TWIC) within 30 days of hire. A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. Must be able to drive 8 passenger Suburban and 5 Passenger Crew Cab long bed Pickup Truck, 4-wheel drive vehicles safely Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility. Must be able to cooperate and work as part of a team with fellow employees, customers and clients. Must be able to make decisions in the moment with little to no supervision. Must be able to be on your feet for 8-12 hours per shift. Contract requires employees to speak, understand, read and write English. Must meet and adhere to all safety guidelines and regulations set forth by the company and client. Working Conditions and Physical Requirements Weather: Indoor/Outdoor. Frequently exposed to arctic conditions. Noise level: Moderate to Loud Description of environment: Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals. Physical requirements: Fit For Duty Test Lift: Lift 50 lbs. from floor to knuckle x2 Lift: Lift 50 lbs. from floor to waist x 2 Lift: Lift 38 lbs. from floor to shoulders x 2 Carry: Carry 38 lbs. with two hands for a minimum distance of 30 feet x 2, self-paced. Allow a 60 second rest period between carry tests. Push: push horizontally with a peak force of 50 f-lbs. with two hands Pull: pull horizontally with a peak force of 75 f-lbs. with two hands. Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous. Squat Test: Functionally squat x 5, self-paced but continuous. Stairs: Climb up and down 12 steps x 15 for a total of 180 steps, Allow 30 second rest after climbing up and down each set of 50 steps, self-paced. Stairs & Carry: Climb up and down 10 steps x 5 for a total of 50 steps while carrying 38 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced. Allow a 60 second rest period after climbing up and down 25 steps while carrying. Slanted Ladder: Climb a slanted ladder with 3 rungs x 3 repetitions for a total of 9 rungs, self-paced but continuous. NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained. Submit a Referral () Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law. Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at or 1-. Default: Location : Location US-AK-Valdez Job ID Division NMS Camp Services Work Type On-Site Work Location Valdez NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Apr 16, 2024
Full time
Job Description This Back-up Courier/Janitor/Kitchen Helper primarily serves as a backup or fill-in for the main courier driver, which provides safe, reliable, efficient and prompt transportation for personnel and mail items around the Valdez Marine Terminal. When not performing courier duties this position is responsible for performing janitorial and/or kitchen duties for office buildings and related facilities by providing a wide variety of cleaning / kitchen and other related duties required to keep facilities in a safe, clean and orderly condition. Services are provided on and off Alyeska's Valdez Pipeline Marine Terminal and this position provides back up service for any cafeteria events. All duties are to be performed in accordance with NMS' mission, vision, and values as well as established policies, practices, and procedures. Responsibilities Performs all duties required of a courier, janitor and kitchen helper. Transports personnel to and from various destinations at the terminal. Transport personnel to and from the airport as requested. Transports high priority mail items and processes routine mail items, including, but not limited to boxes, packages, etc. Maintains a log of packages received and distributed. Completes and maintains a daily vehicle use logbook. Performs daily preventative maintenance on assigned vehicle such as checking brakes, lights, windshield wipers, etc., as well as refueling the fuel tank before it reaches a half tank. Keeps the interior of the vehicle, including windows, clean and operational. May lift luggage and personal belongings to and from a Suburban or Pickup Truck to assist passengers. Performs emergency roadside repairs such as changing tires. Operates a postal machine and scale. Constantly monitors mobile telephone and/or radio to maintain service delivery. Cleaning hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas. Restocking break areas, restrooms, supply closets and janitorial areas. Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors. Empty trash cans and replace liners, and clean receptacles as necessary. May compact trash. May change light bulbs and perform very light facility maintenance. May keep building entryways free of snow and debris. Dusts both low and high areas. Wipes down or cleans various surfaces. Uses appropriate PPE, equipment and cleaning solutions for all tasks. Maintain work areas and janitor closets in a clean, organized and safe manner. Maintain janitorial equipment in a clean, safe and operable condition. Remove linen and towels from various areas and places them in the appropriate locations. Removes and transports trash and recyclables to the appropriate disposal areas. Operate and maintain various types of vehicle(s) to work at various locations. Stocks vehicle with required supplies, goes to remote facilities to clean, stock and maintain those facilities. Required to go outside in extreme cold conditions to get in a vehicle, warm up the vehicle, and to go inside different facilities and locations. Required to carry items (up to 48 pounds) up and down stairs and across grated platforms. Assists cooks and others as needed and coordinates activities within a food service area. Prepare food and cook vegetables, entrees, coffee, sauces, meats, etc. Supports the grill line during high volume times Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines. Stocks various food service areas with various products and materials. Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner. Washes objects by hand or with cleaning equipment. Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), spike rooms, and equipment as well as all floors. Assists with various periodically scheduled large cleaning projects. Removes garbage from assigned areas. Sets up, breaks down, and cleans tables, snack bars, display cases, serving lines, etc. Attend JSA Tool Box Meetings. Identifies, resolves, and/or appropriately reports site's safety hazards and any potential safety hazards. Notify supervisor if safety and sanitation standards are not being met. This position has no supervisory responsibilities. Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications High school diploma or GED equivalent. Preferred one (1) year of directly related experience that demonstrates a general working Preferred one (1) year of work experience in a commercial kitchen or documented vocational training sufficient to demonstrate a knowledge of industrial cleaning equipment, restaurant food preparation, and general commercial cleaning processes. Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire Currently hold or have the ability to obtain a Transportation Worker Identification Credential (TWIC) within 30 days of hire. A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. Must be able to drive 8 passenger Suburban and 5 Passenger Crew Cab long bed Pickup Truck, 4-wheel drive vehicles safely Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility. Must be able to cooperate and work as part of a team with fellow employees, customers and clients. Must be able to make decisions in the moment with little to no supervision. Must be able to be on your feet for 8-12 hours per shift. Contract requires employees to speak, understand, read and write English. Must meet and adhere to all safety guidelines and regulations set forth by the company and client. Working Conditions and Physical Requirements Weather: Indoor/Outdoor. Frequently exposed to arctic conditions. Noise level: Moderate to Loud Description of environment: Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals. Physical requirements: Fit For Duty Test Lift: Lift 50 lbs. from floor to knuckle x2 Lift: Lift 50 lbs. from floor to waist x 2 Lift: Lift 38 lbs. from floor to shoulders x 2 Carry: Carry 38 lbs. with two hands for a minimum distance of 30 feet x 2, self-paced. Allow a 60 second rest period between carry tests. Push: push horizontally with a peak force of 50 f-lbs. with two hands Pull: pull horizontally with a peak force of 75 f-lbs. with two hands. Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous. Squat Test: Functionally squat x 5, self-paced but continuous. Stairs: Climb up and down 12 steps x 15 for a total of 180 steps, Allow 30 second rest after climbing up and down each set of 50 steps, self-paced. Stairs & Carry: Climb up and down 10 steps x 5 for a total of 50 steps while carrying 38 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced. Allow a 60 second rest period after climbing up and down 25 steps while carrying. Slanted Ladder: Climb a slanted ladder with 3 rungs x 3 repetitions for a total of 9 rungs, self-paced but continuous. NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained. Submit a Referral () Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law. Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at or 1-. Default: Location : Location US-AK-Valdez Job ID Division NMS Camp Services Work Type On-Site Work Location Valdez NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Job Description This Back-up Courier/Janitor/Kitchen Helper primarily serves as a backup or fill-in for the main courier driver, which provides safe, reliable, efficient and prompt transportation for personnel and mail items around the Valdez Marine Terminal. When not performing courier duties this position is responsible for performing janitorial and/or kitchen duties for office buildings and related facilities by providing a wide variety of cleaning / kitchen and other related duties required to keep facilities in a safe, clean and orderly condition. Services are provided on and off Alyeska's Valdez Pipeline Marine Terminal and this position provides back up service for any cafeteria events. All duties are to be performed in accordance with NMS' mission, vision, and values as well as established policies, practices, and procedures. Responsibilities Performs all duties required of a courier, janitor and kitchen helper. Transports personnel to and from various destinations at the terminal. Transport personnel to and from the airport as requested. Transports high priority mail items and processes routine mail items, including, but not limited to boxes, packages, etc. Maintains a log of packages received and distributed. Completes and maintains a daily vehicle use logbook. Performs daily preventative maintenance on assigned vehicle such as checking brakes, lights, windshield wipers, etc., as well as refueling the fuel tank before it reaches a half tank. Keeps the interior of the vehicle, including windows, clean and operational. May lift luggage and personal belongings to and from a Suburban or Pickup Truck to assist passengers. Performs emergency roadside repairs such as changing tires. Operates a postal machine and scale. Constantly monitors mobile telephone and/or radio to maintain service delivery. Cleaning hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas. Restocking break areas, restrooms, supply closets and janitorial areas. Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors. Empty trash cans and replace liners, and clean receptacles as necessary. May compact trash. May change light bulbs and perform very light facility maintenance. May keep building entryways free of snow and debris. Dusts both low and high areas. Wipes down or cleans various surfaces. Uses appropriate PPE, equipment and cleaning solutions for all tasks. Maintain work areas and janitor closets in a clean, organized and safe manner. Maintain janitorial equipment in a clean, safe and operable condition. Remove linen and towels from various areas and places them in the appropriate locations. Removes and transports trash and recyclables to the appropriate disposal areas. Operate and maintain various types of vehicle(s) to work at various locations. Stocks vehicle with required supplies, goes to remote facilities to clean, stock and maintain those facilities. Required to go outside in extreme cold conditions to get in a vehicle, warm up the vehicle, and to go inside different facilities and locations. Required to carry items (up to 48 pounds) up and down stairs and across grated platforms. Assists cooks and others as needed and coordinates activities within a food service area. Prepare food and cook vegetables, entrees, coffee, sauces, meats, etc. Supports the grill line during high volume times Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines. Stocks various food service areas with various products and materials. Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner. Washes objects by hand or with cleaning equipment. Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), spike rooms, and equipment as well as all floors. Assists with various periodically scheduled large cleaning projects. Removes garbage from assigned areas. Sets up, breaks down, and cleans tables, snack bars, display cases, serving lines, etc. Attend JSA Tool Box Meetings. Identifies, resolves, and/or appropriately reports site's safety hazards and any potential safety hazards. Notify supervisor if safety and sanitation standards are not being met. This position has no supervisory responsibilities. Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications High school diploma or GED equivalent. Preferred one (1) year of directly related experience that demonstrates a general working Preferred one (1) year of work experience in a commercial kitchen or documented vocational training sufficient to demonstrate a knowledge of industrial cleaning equipment, restaurant food preparation, and general commercial cleaning processes. Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire Currently hold or have the ability to obtain a Transportation Worker Identification Credential (TWIC) within 30 days of hire. A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. Must be able to drive 8 passenger Suburban and 5 Passenger Crew Cab long bed Pickup Truck, 4-wheel drive vehicles safely Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility. Must be able to cooperate and work as part of a team with fellow employees, customers and clients. Must be able to make decisions in the moment with little to no supervision. Must be able to be on your feet for 8-12 hours per shift. Contract requires employees to speak, understand, read and write English. Must meet and adhere to all safety guidelines and regulations set forth by the company and client. Working Conditions and Physical Requirements Weather: Indoor/Outdoor. Frequently exposed to arctic conditions. Noise level: Moderate to Loud Description of environment: Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals. Physical requirements: Fit For Duty Test Lift: Lift 50 lbs. from floor to knuckle x2 Lift: Lift 50 lbs. from floor to waist x 2 Lift: Lift 38 lbs. from floor to shoulders x 2 Carry: Carry 38 lbs. with two hands for a minimum distance of 30 feet x 2, self-paced. Allow a 60 second rest period between carry tests. Push: push horizontally with a peak force of 50 f-lbs. with two hands Pull: pull horizontally with a peak force of 75 f-lbs. with two hands. Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous. Squat Test: Functionally squat x 5, self-paced but continuous. Stairs: Climb up and down 12 steps x 15 for a total of 180 steps, Allow 30 second rest after climbing up and down each set of 50 steps, self-paced. Stairs & Carry: Climb up and down 10 steps x 5 for a total of 50 steps while carrying 38 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced. Allow a 60 second rest period after climbing up and down 25 steps while carrying. Slanted Ladder: Climb a slanted ladder with 3 rungs x 3 repetitions for a total of 9 rungs, self-paced but continuous. NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained. Submit a Referral () Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law. Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at or 1-. Default: Location : Location US-AK-Valdez Job ID Division NMS Camp Services Work Type On-Site Work Location Valdez NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Apr 16, 2024
Full time
Job Description This Back-up Courier/Janitor/Kitchen Helper primarily serves as a backup or fill-in for the main courier driver, which provides safe, reliable, efficient and prompt transportation for personnel and mail items around the Valdez Marine Terminal. When not performing courier duties this position is responsible for performing janitorial and/or kitchen duties for office buildings and related facilities by providing a wide variety of cleaning / kitchen and other related duties required to keep facilities in a safe, clean and orderly condition. Services are provided on and off Alyeska's Valdez Pipeline Marine Terminal and this position provides back up service for any cafeteria events. All duties are to be performed in accordance with NMS' mission, vision, and values as well as established policies, practices, and procedures. Responsibilities Performs all duties required of a courier, janitor and kitchen helper. Transports personnel to and from various destinations at the terminal. Transport personnel to and from the airport as requested. Transports high priority mail items and processes routine mail items, including, but not limited to boxes, packages, etc. Maintains a log of packages received and distributed. Completes and maintains a daily vehicle use logbook. Performs daily preventative maintenance on assigned vehicle such as checking brakes, lights, windshield wipers, etc., as well as refueling the fuel tank before it reaches a half tank. Keeps the interior of the vehicle, including windows, clean and operational. May lift luggage and personal belongings to and from a Suburban or Pickup Truck to assist passengers. Performs emergency roadside repairs such as changing tires. Operates a postal machine and scale. Constantly monitors mobile telephone and/or radio to maintain service delivery. Cleaning hallways, stairways, offices, food preparation or break areas, kitchen areas or equipment, laundry rooms, clinics, living areas, work areas, off-site areas, common areas, restrooms, public areas, or other similar areas. Restocking break areas, restrooms, supply closets and janitorial areas. Sweeps, mops, scrubs, strips, extract, waxes, buff, vacuums, etc. all types of floors. Empty trash cans and replace liners, and clean receptacles as necessary. May compact trash. May change light bulbs and perform very light facility maintenance. May keep building entryways free of snow and debris. Dusts both low and high areas. Wipes down or cleans various surfaces. Uses appropriate PPE, equipment and cleaning solutions for all tasks. Maintain work areas and janitor closets in a clean, organized and safe manner. Maintain janitorial equipment in a clean, safe and operable condition. Remove linen and towels from various areas and places them in the appropriate locations. Removes and transports trash and recyclables to the appropriate disposal areas. Operate and maintain various types of vehicle(s) to work at various locations. Stocks vehicle with required supplies, goes to remote facilities to clean, stock and maintain those facilities. Required to go outside in extreme cold conditions to get in a vehicle, warm up the vehicle, and to go inside different facilities and locations. Required to carry items (up to 48 pounds) up and down stairs and across grated platforms. Assists cooks and others as needed and coordinates activities within a food service area. Prepare food and cook vegetables, entrees, coffee, sauces, meats, etc. Supports the grill line during high volume times Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines. Stocks various food service areas with various products and materials. Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in an organized and orderly manner. Washes objects by hand or with cleaning equipment. Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), spike rooms, and equipment as well as all floors. Assists with various periodically scheduled large cleaning projects. Removes garbage from assigned areas. Sets up, breaks down, and cleans tables, snack bars, display cases, serving lines, etc. Attend JSA Tool Box Meetings. Identifies, resolves, and/or appropriately reports site's safety hazards and any potential safety hazards. Notify supervisor if safety and sanitation standards are not being met. This position has no supervisory responsibilities. Other duties that are pertinent to the department or unit's success also may be assigned. Qualifications High school diploma or GED equivalent. Preferred one (1) year of directly related experience that demonstrates a general working Preferred one (1) year of work experience in a commercial kitchen or documented vocational training sufficient to demonstrate a knowledge of industrial cleaning equipment, restaurant food preparation, and general commercial cleaning processes. Must have or obtain an Alaska Food Workers Card and/or ServSafe Certification upon hire Currently hold or have the ability to obtain a Transportation Worker Identification Credential (TWIC) within 30 days of hire. A valid driver's license and an acceptable driving record for the past three (3) years to be eligible under NMS' vehicle insurance policy. Must be able to drive 8 passenger Suburban and 5 Passenger Crew Cab long bed Pickup Truck, 4-wheel drive vehicles safely Must pass all pre-employment contract requirements which may include but are not limited to: drug test, physical and fit for duty assessment and hearing test. Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility. Must be able to cooperate and work as part of a team with fellow employees, customers and clients. Must be able to make decisions in the moment with little to no supervision. Must be able to be on your feet for 8-12 hours per shift. Contract requires employees to speak, understand, read and write English. Must meet and adhere to all safety guidelines and regulations set forth by the company and client. Working Conditions and Physical Requirements Weather: Indoor/Outdoor. Frequently exposed to arctic conditions. Noise level: Moderate to Loud Description of environment: Employees must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch. Employees are occasionally exposed to fumes or airborne particles and may be exposed to toxic or caustic chemicals. Physical requirements: Fit For Duty Test Lift: Lift 50 lbs. from floor to knuckle x2 Lift: Lift 50 lbs. from floor to waist x 2 Lift: Lift 38 lbs. from floor to shoulders x 2 Carry: Carry 38 lbs. with two hands for a minimum distance of 30 feet x 2, self-paced. Allow a 60 second rest period between carry tests. Push: push horizontally with a peak force of 50 f-lbs. with two hands Pull: pull horizontally with a peak force of 75 f-lbs. with two hands. Stoop & Twist: Perform alternate cross over toe touches x 5 each side, self-paced but continuous. Squat Test: Functionally squat x 5, self-paced but continuous. Stairs: Climb up and down 12 steps x 15 for a total of 180 steps, Allow 30 second rest after climbing up and down each set of 50 steps, self-paced. Stairs & Carry: Climb up and down 10 steps x 5 for a total of 50 steps while carrying 38 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced. Allow a 60 second rest period after climbing up and down 25 steps while carrying. Slanted Ladder: Climb a slanted ladder with 3 rungs x 3 repetitions for a total of 9 rungs, self-paced but continuous. NMS Core Values Safety guides our behavior. Honesty and integrity govern our activities. Commitments made will be fulfilled. All individuals are treated with dignity and respect. The environment will be protected and sustained. Submit a Referral () Equal Opportunity Employer NANA Regional Corporation, Inc. and its subsidiaries are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender (including pregnancy, gender-identity and sexual orientation), age, disability, genetic information, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholder of NANA, their spouses and descendants to the extent allowed by law. Accommodation Requests for Job Seekers with a Disability. If you are a job seeker with a disability and require accessibility assistance or an accommodation for any part of the employment process, contact us at or 1-. Default: Location : Location US-AK-Valdez Job ID Division NMS Camp Services Work Type On-Site Work Location Valdez NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, veteran protected status or any other characteristic protected by applicable law.
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Help train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1 year of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 16, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Help train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1 year of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
JOB SUMMARY: Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service. In addition, ensures game integrity and provides security of departmental assets. Perpetuates employee motivation utilizing positive recognition and corrective coaching. ESSENTIAL JOB FUNCTIONS: Displays a working knowledge of all table games, house rules, counting methods and procedures covering each game in an assigned area. Verifies fill slips, credit slips, and markers pertaining to games in the assigned area. Settles disputes that arise from guests in the Table Games area, referring those, either at a pre-determined threshold or a certain degree of difficulty to your Manager. Assures guest development by 1) interacting with guests 2) modeling interactive skills with guests and fellow employees. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest. Reports any situation to their assigned superior. Rates all guests. Promotes and creates Total Reward cards for new and existing patrons. Knowledgeable of Title 31/BSA/Underage Gaming regulatory requirements. Accurately maintains table game inventories and player win/losses. Changes cards/dice. Opens and closes games. Handles and intervenes when problems or differences between Table Games employees and gaming guests arise and provides assistance, problem resolution and service recovery, if necessary. Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties. Champions all Guest Service Programs and Service Standards adopted by the company and sets an example of these standards at all times when on shift. Prepares and coordinates the periodical performance review of assigned personnel as determined by management. Understands and enforces all company policies and procedures. Informs Casino Manager of potential safety problems. Maintains key security. Delivers and completes minimum required standards for all property initiatives, including Spotlights, Service Standards and Game Knowledge requirements. Attends all mandatory meetings required by the company/department. Provides leadership and guidance to your team of dealers and to your daily pit staff working with you at any given time. Ensuring your dealers are delivering the highest quality of guest service and coaching/counseling them with the help of management if the Service Standards are not met. Consistently and constantly communicating all needs and concerns within your daily work environment to your manager. QUALIFICATIONS: High School graduate or equivalent required. College degree preferred. Two - five years casino experience required, preferably in pit operations. Knowledge of multi-games is a plus. Knowledge of casino rules, regulations and procedures pertinent to pit operations is preferred. Must possess excellent customer relations, leadership and communication skills. Must be able to read, write, speak and understand English. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able stand for long periods of time. Must be able to work inside and continuously maneuver in and around the assigned tables in the Table Games Pit area during entire shift, with regular interval breaks. Must be able to respond calmly and handle customer demands in a fast- paced environment. Responds to visual and aural cues. Must be able to memorize game rules and procedures. Must be able to quickly and accurately perform mathematical computations when determining winners and losers. Must be able to accurately balance chip bank at the beginning and end of shift. Must have excellent vision (including peripheral) to protect the games. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items.
Apr 15, 2024
Full time
JOB SUMMARY: Supervises the operation of one or more table games on an assigned shift while placing special emphasis on guest service. In addition, ensures game integrity and provides security of departmental assets. Perpetuates employee motivation utilizing positive recognition and corrective coaching. ESSENTIAL JOB FUNCTIONS: Displays a working knowledge of all table games, house rules, counting methods and procedures covering each game in an assigned area. Verifies fill slips, credit slips, and markers pertaining to games in the assigned area. Settles disputes that arise from guests in the Table Games area, referring those, either at a pre-determined threshold or a certain degree of difficulty to your Manager. Assures guest development by 1) interacting with guests 2) modeling interactive skills with guests and fellow employees. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest. Reports any situation to their assigned superior. Rates all guests. Promotes and creates Total Reward cards for new and existing patrons. Knowledgeable of Title 31/BSA/Underage Gaming regulatory requirements. Accurately maintains table game inventories and player win/losses. Changes cards/dice. Opens and closes games. Handles and intervenes when problems or differences between Table Games employees and gaming guests arise and provides assistance, problem resolution and service recovery, if necessary. Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties. Champions all Guest Service Programs and Service Standards adopted by the company and sets an example of these standards at all times when on shift. Prepares and coordinates the periodical performance review of assigned personnel as determined by management. Understands and enforces all company policies and procedures. Informs Casino Manager of potential safety problems. Maintains key security. Delivers and completes minimum required standards for all property initiatives, including Spotlights, Service Standards and Game Knowledge requirements. Attends all mandatory meetings required by the company/department. Provides leadership and guidance to your team of dealers and to your daily pit staff working with you at any given time. Ensuring your dealers are delivering the highest quality of guest service and coaching/counseling them with the help of management if the Service Standards are not met. Consistently and constantly communicating all needs and concerns within your daily work environment to your manager. QUALIFICATIONS: High School graduate or equivalent required. College degree preferred. Two - five years casino experience required, preferably in pit operations. Knowledge of multi-games is a plus. Knowledge of casino rules, regulations and procedures pertinent to pit operations is preferred. Must possess excellent customer relations, leadership and communication skills. Must be able to read, write, speak and understand English. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able stand for long periods of time. Must be able to work inside and continuously maneuver in and around the assigned tables in the Table Games Pit area during entire shift, with regular interval breaks. Must be able to respond calmly and handle customer demands in a fast- paced environment. Responds to visual and aural cues. Must be able to memorize game rules and procedures. Must be able to quickly and accurately perform mathematical computations when determining winners and losers. Must be able to accurately balance chip bank at the beginning and end of shift. Must have excellent vision (including peripheral) to protect the games. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items.
JOB SUMMARY:Responsible for assisting guests when registering them into the hotel, settling accounts upon check-out and providing information throughout their stay. Works closely with related departments to ensure excellent customer service. Acts as a role model for all front office staff and provides guidance during the shift in the absence of a front desk lead agent. KEY JOB FUNCTIONS: Greets guests in a warm and friendly manner, using personalized service.Registers guests into the hotel following established procedures; works in conjunction with Housekeeping, VIP Services, Hotel Supervisor, and/or Lead Guest Service Agent.Performs cashiering functions in a manner as they relate to the hotel following established procedures, including accurate record keeping, posting of charges, billing disputes and cash payment handling.Ensures that guest needs and special requests are met - invoking service recovery when appropriate.Applies reward credits based on availability and established guidelines.Maintains the condition of front desk forms guests of events, shows, activities and amenities available within Harrah's/Harveys.Demonstrates a pleasant and enthusiastic demeanor at all times.Understands the essential functions of the Housekeeping departmentHas working knowledge of Rooms Control and VIP services.Able to run and reconcile daily Revenue Control reports.Assists with on the job training for New Hires Qualifications: EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required Minimum of 6 month in a Hotel Front Desk and previous experience working in a customer service position is required QUALIFICATIONS:Literate and fluent in EnglishGood communication skillsMust be able to type at least 35 wpm. Strong knowledge of LMSAbility to handle difficult and demanding guestsAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated businessActs as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Must be able to sit or stand for long periods of time.Visual and auditory range must include immediate environment.Mobility to move about the propertyMust have the manual dexterity to operate a computer and other necessary office equipment. Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 15, 2024
Full time
JOB SUMMARY:Responsible for assisting guests when registering them into the hotel, settling accounts upon check-out and providing information throughout their stay. Works closely with related departments to ensure excellent customer service. Acts as a role model for all front office staff and provides guidance during the shift in the absence of a front desk lead agent. KEY JOB FUNCTIONS: Greets guests in a warm and friendly manner, using personalized service.Registers guests into the hotel following established procedures; works in conjunction with Housekeeping, VIP Services, Hotel Supervisor, and/or Lead Guest Service Agent.Performs cashiering functions in a manner as they relate to the hotel following established procedures, including accurate record keeping, posting of charges, billing disputes and cash payment handling.Ensures that guest needs and special requests are met - invoking service recovery when appropriate.Applies reward credits based on availability and established guidelines.Maintains the condition of front desk forms guests of events, shows, activities and amenities available within Harrah's/Harveys.Demonstrates a pleasant and enthusiastic demeanor at all times.Understands the essential functions of the Housekeeping departmentHas working knowledge of Rooms Control and VIP services.Able to run and reconcile daily Revenue Control reports.Assists with on the job training for New Hires Qualifications: EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required Minimum of 6 month in a Hotel Front Desk and previous experience working in a customer service position is required QUALIFICATIONS:Literate and fluent in EnglishGood communication skillsMust be able to type at least 35 wpm. Strong knowledge of LMSAbility to handle difficult and demanding guestsAbility to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated businessActs as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Must be able to sit or stand for long periods of time.Visual and auditory range must include immediate environment.Mobility to move about the propertyMust have the manual dexterity to operate a computer and other necessary office equipment. Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).