Room Attendant

  • Turner Enterprises, Inc.
  • Raton, New Mexico
  • Sep 23, 2022
Seasonal Housekeeping and Janitorial

Job Description

Employer: Turner Enterprises, Inc.
Supervisory Position:  No
Job Title: Room Attendant           
Uses Time & Attendance: Yes
Job Class:  Room Attendant – Hospitality Non-Exempt
Location:  Raton, New Mexico
Division:  Ted Turner Reserves
Home Department:  Rooms - Housekeeping
FLSA Status:  Non-Exempt
Pay Type: Hourly
Position Type: Seasonal / Non-Benefits Eligible
Housing Provided: Yes

TED TURNER RESERVES SUMMARY
Ted Turner Reserves’ (TTR) experiences and journeys are individually crafted and tailored to their specific North American locales: Turner’s Ladder, Armendaris, Vermejo and Sierra Grande Retreat in New Mexico.   These unique adventures are intended to deliver insightful and exhilarating experiences across 1.1 million acres of private ranchlands, while also providing extraordinary guest service.   Ted Turner Reserves is committed to making a difference by inspiring individual action to preserve the integrity of our earth and the creatures that inhabit it.

LOCATION SUMMARY
Vermejo Park Reserve, located in northern New Mexico and southern Colorado, spans over 550,000 acres, making it the largest Ted Turner Reserves vacation property. With its unique location in the southern Rocky Mountains, Vermejo is home to abundant wildlife populations such as elk, deer, pronghorn antelope, bison, black bears, mountain lions, and more. Through extraordinary guest service and our expert adventure guides, Vermejo provides guests of all ages unparalleled opportunities for outdoor exploration with activities such as hiking, biking, horseback riding, fishing and wildlife viewing for a truly unforgettable getaway.

ESSENTIAL DUTIES AND RESPONSIBILITIES|
As a Room Attendant, job duties include, but are not limited to the following:

  • Responsible for the cleanliness and presentation of guest housing, lodges, and public areas.
  • Respond to individual guests’ needs.
  • Guest Liaison as required.
  • Ensure guest service is at the highest possible level.
  • Maintain an impeccable standard of cleanliness and presentation.
  • Ensure and coordinate the laundering of guest linens.
  • Coordinate the timely return of all lost and found items to the front desk.
  • Coordinate with Front Office regarding guest room status.
  • Maintain knowledge of arrivals / departures and stay-overs for each day.
  • Stay up to date on the most efficient eco-friendly cleaning supplies.
  • Maintain knowledge of handling hazardous materials.
  • Report maintenance issues.
  • Inform Management of any guest issues.
  • Maintain a safe environment for both staff and guests.
  • Coordinate annual deep cleaning of guest facilities and off-season cleaning of seasonal employee housing.
  • Other duties as assigned. 

SUPERVISORY RESPONSIBILITIES
This job does not have supervisory responsibilities.

COMPETENCIES AND CHARACTERISTICS
To perform the job successfully, an individual should demonstrate the following competencies:

  • Must demonstrate care and compassion for team members both in and out of the department.
  • Must put needs of team members above their own.
  • Speaks about others in and out of department in a positive light.
  • Must be self-directed, energetic, and motivated with multi-tasking capabilities.
  • Exceptional presentation and communication skills.
  • Ability to work individually or part of a team.
  • Must be creative and willing to work with existing core resort philosophy and style.
  • Demonstrates positive employee image and effective guest and coworker relations by exhibiting attention to detail, congeniality, integrity, and sound judgement.
  • Must demonstrate clean work habits.
  • The successful candidate will always conduct themselves in a professional manner in and out of the work setting. 

ACCOMMODATIONS 
Position may require applicant to live on Vermejo headquarters approximately 40 miles from the closest town. Vermejo’s location is approximately 4.5 hours’ drive south of Denver or 4.5 hours’ drive north of Albuquerque. 

Vermejo Park Reserve offers single- and double-bedroom dorm room style company housing (subject to availability) and 3 meals per day served in the Employee Dining Room. 

Employee may be subject to sharing room with one other employee depending on the availability of a single dorm room. 

LANGUAGE SKILLS
The candidate must possess excellent communication skills, written, via phone, and in person. The candidate must be fluent in English, both written and verbal.  Bi-lingual in Spanish is helpful, but not required.

EDUCATION AND/OR EXPERIENCE
This is an entry level position.  No education and/ or experience is required. However, experience working in a luxury hotel/resort setting is strongly preferred.

CERTIFICATES / LICENSES
If position requires operation of a vehicle, the candidate must possess a valid Driver’s License or be able to obtain one within 30 days of employment. The candidate’s driving record must meet the standards and requirements of the Company and the Company's insurance carrier.

OTHER QUALIFICATIONS

  • The employee must adhere to Company and Property policies and procedures, which are included in the Turner Enterprises, Inc. Employee Handbook.
  • The employee must present documentation establishing both identity and employment authorization within three days of hire, pursuant to federal law.  
  • The candidate will be subject to undergo pre-employment drug test and background check, (after offer is given but before applicant has commenced work).  Random drug tests are given throughout the year.
  • The Company operates as a drug free/smoke free workplace.  
  • The employee must sign a confidentiality agreement.   

PHYSICAL DEMANDS
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk and hear. The employee must have the ability to lift and/ move up to 50 pounds.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee may be required to work long hours, exposed to wet and/or humid conditions; high precarious places; fumes or airborne particles; outside weather conditions and extreme heat. The employee may be exposed to moving mechanical parts and toxic or caustic chemicals. The employee is occasionally exposed to vibration. The noise level in the work environment is usually low to moderate.

*In accordance with applicable law, the Company will reasonably accommodate any disabled individual who requests an accommodation that will allow him/her to perform the essential job duties or functions of his/her position. Accommodation inquires must be made to the Company’s Human Resources Department for consideration.”

Turner Enterprises, Inc. is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.

For more information, and to apply online, visit www.tedturner.com.