Room Attendant

  • Pyramid Global Hospitality
  • Newport Beach, CA, USA
  • Sep 23, 2022
Full time

Job Description

At the Renaissance Newport Beach we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Renaissance Newport Beach can mean for you!


BASIC PURPOSE : Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

ESSENTIAL FUNCTIONS :

  1. Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. To include but not limited to:

- Picking up trash

- Changing linen and making the bed

- Cleaning entire bathroom

- Sweeping and dusting guest room

- Cleaning the windows and balcony

  1. Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.
  2. Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift.
  3. Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
  4. Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room.

NON-ESSENTIAL FUNCTIONS :

  1. Coordinate with Senior Housekeeper on work priorities and provide assistance when needed.

Knowledge and Skills :

Education: No formal education required

Experience: Prior housekeeping experience desirable

Skills and Abilities: Must be able to communicate in English

Must have the ability to clean rooms during an eight-hour working day

Self-starting personality with an even disposition

Ability to meet standards of appearance

Can communicate well with guests

Hours Required: Scheduled days and times may vary based on need

Previous hotel experience preferred.

We offer competitive pay, and excellent benefits. EOE/AA