Laundry Attendant

  • CSM Corporation
  • Sep 21, 2022
Full time

Job Description

This position is responsible for cleaning and maintaining linen/soft goods to CSM quality standards. Assists housekeepers and guests as needed by providing friendly, courteous and professional service, and adheres to all health regulations. Follows CSM high standards of quality to ensure guest satisfaction. Coordinates the efforts of the laundry production. Responsible for cleaning and maintaining linen/soft goods by working industrial washers and dryers in the laundry department. Cleans all equipment, carts, tables and floors. Inspects linens for wear or stains during folding. Separates torn and stained linen. Keeps soiled linen away from clean linen. Uses proper wash procedures according to type of linen. Conducts monthly linen inventory. Cleans lint traps and sweeps laundry rooms. Accountable for guest satisfaction as it pertains to laundry service at the property. Assists and responds to guest and coworker requests in a positive and timely manner while providing the highest level of quality service. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows CSM guest service recovery program. Ensures a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all CSM procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures. Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to CSM attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies. Competencies/Skills Required: Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment. Education: High school diploma or GED preferred. Physical Requirements: Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift. Significant bending required.