• City Winery
  • New York, New York
  • Sep 17, 2022
Full time Other

Job Description

City Winery strives to deliver the highest-end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons-bringing the wine country experience to the middle of a large city. We are proud to offer a safe workplace for our employees. In the interest of safety for all City Winery employees, the Company requires all employees to be fully vaccinated (defined as 1 completed dose of a 1-dose series or 2 completed doses of a 2-dose series of the COVID-19 vaccine), and encourage employees to receive their booster shot if eligible, unless due to a bona fide medical and/or sincerely held religious reason in which case a reasonable accommodation will be discussed unless it causes an undue hardship to City Winery. Position Summary Event Servers, Bartenders, and Service Assistants are responsible for delivering a high-quality, memorable guest experience at all City Winery events. This is a part-time, on-call position that is ideal for those seeking flexibility in their work schedule. Event staff actively handle set-up, presentation, execution, guest service, and breakdown of all City Winery private events. Event Staff are typically performing a variety of duties depending on the nature of the given event which may include weddings, corporate functions, high profile dinners, private concerts, and more. Minimum Qualifications 1+ years as a banquet/event server, bartender, or support staff member in a fast-paced, high-volume, events environment preferred Prior experience in luxury, high-end event setting is preferred Ability to consistently deliver high-quality guest experiences, exceed guest expectations, and strive to create a memorable experience at every City Winery visit Ability to execute professional service and handle diverse group of clientele with composure and hospitality Ability to manage and complete multiple tasks in high pressure environment Knowledge of safety and sanitation standards Ability to work with a sense of urgency, proactively, resourcefully, and take initiative Attention to detail Effective communication and interpersonal skills with a proven ability to build positive relationships with people in the scope of employment Aptitude to resolve problems Ability to work both independently and in a team environment Ability to work a flexible schedule including days, nights, weekends, and holidays Ability to perform physical requirements of the role including standing/walking for entirety of shift, bending, pulling, pushing, using stairs, lifting and carrying up to 50 pounds Overview of Responsibilities Deliver exceptional guest service experience at all events with goal to exceed guest expectations at every event Perform all duties as assigned at the particular event and related to the nature of the event including but not limited to: set-up, service execution, and breakdown Serve food and beverage, handle guest inquiries, requests, and needs Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to guest needs at all times Adhere to CW private event steps of service and ensure all steps are taken to execute a high end event consistent with CW standards. Follow all health and safety regulations, including enforcing laws and ordinances in the handling and provision of alcoholic beverages. Attend trainings, tastings, meetings, as needed Follow all company policies, procedures, and guidelines including being ready to work at scheduled shift time, in uniform, with neat and presentable appearance. Perform all other reasonably assigned duties Perks & Benefits! Comped concerts and dining experiences, employee merchandise and meal discounts, FREE family meal, 401K Retirement Plan, Volunteer Opportunities, Flexible Spending Accounts including pre-tax commuter benefits and parking, & more depending on position and other Company eligibility requirements.