Concierge

  • Sunrise Senior Living
  • Minnetonka, Minnesota
  • Sep 12, 2022
Full time

Job Description

Sunrise Senior Living was again named as one of the Best Workplaces in Aging Services by Fortune and certified as a Great Place to Work by Activated Insights. This is the 5th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.81'It makes me feel good knowing that we make the residents lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!'- Sunrise Team MemberAt Sunrise, our Concierge is responsible for providing excellent hospitality as they are the first impression for all visitors into the Sunrise community. The Concierge will be greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts.Responsibilities:- Plans, organizes, develops and leads the overall operation of the assisted living neighborhood in accordance with federal, state, local laws and Sunrise Senior Living standards, guidelines and regulations- Recruiting, hiring, training and coaching a high quality team- Providing recognition and creating an engaged culture for your team members, residents and families- Ensures that the community follows all federal, state and local laws and regulations and Sunrise standards as it pertains to resident care and services- Partners with leadership team to ensure community is in compliance with OSHA requirements- Mission driven and passionate for seniors- Understand the recognition of resident changes in condition and takes appropriate action- Assists the executive director in completing the annual community budget- Understands and manages the department budget to include labor and other expenses and its impact on the community's bottom line- Attends regular meetings: Stand Up, Cross Over, Department Head Meetings, Town Hall, Quality Improvement and others as directed by the Executive DirectorQualifications:- Minimum one year supervisory/management experience, including hiring, coaching, performance management, employee relations and supervision of daily operations in assisted living or long term care- BA/BS degree may be required based on state requirements- Demonstrated good judgment, problem solving and decision making skills- Proficient computer skills, including Microsoft Office with the ability to learn new applications- Effective organization, time management, and written and verbal communication skills- The ability to handle multiple priorities and delegate assignments- Scheduling experience is a definite asset- A dedication to seniors and their well-being is also essentialSunrise considers the health and safety of its residents, family members, and team members as its highest priorities. All offers of employment with Sunrise are conditioned on completing and passing a background and drug test, participating in mandatory vaccine programs (e.g., Covid-19), participating in testing requirements (e.g. Covid-19, TB) and using designated PPE when required. Sunrise Senior Living offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.Team members may also be eligible to receive a bonus based on their position. Some leadership roles are eligible to receive annual bonuses. All team members have the potential to receive spot bonuses and other incentive awards. Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.At Sunrise, you will Make a Difference Every DayWe are passionate about our mission to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.Be Part of a Uniquely Supportive CommunityThe care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.Ignite Your PotentialWe believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.Sunrise Senior Living was again named as one of the Best Workplaces in Aging Services by Fortune and certified as a Great Place to Work by Activated Insights. This is the 5th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.Apply today to learn why Sunrise Senior Living is a certified Great Place to Work