Hostperson - Phil's Italian Steakhouse (steady Extra)

  • Treasure Island Hotel
  • Las Vegas, Nevada
  • Sep 02, 2022
Full time

Job Description

Overview It is the primary responsibility of the Hostperson - Phil's Italian Steak House to greet guests in a prompt, courteous and professional manner. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. Specific Job Functions: Greet every guest in a prompt, friendly, courteous and professional manner Offer a cordial farewell and thank guests for dining upon departure Communicate constantly with Servers, Bussers and Management to ensure efficient operations Seat guests in a timely and efficient manner Create accurate dinner reservations in the computer for guests either in person or over the phone Seat stations equitably assuring equal distribution of parties Keep work area clean and neat Ensure floor is free of spills and debris at all times Maintain a knowledge of property outlets, special events, concerts and promotions Answer phone properly and promptly giving name of restaurant and identifying self Ensure tables are properly set Ensure knowledge of comp and coupon policies Assist with initial guest complaints and inform manager on duty Ensure smooth transition at shift change, remaining on duty until relief is present Circulate stations making sure guests are getting proper service and employees are in stations and being productive Perform all duties as deemed necessary for the success of the department Responsibilities/Qualifications Six months previous experience in a fast-paced, high-volume, restaurant operation preferred Communicate effectively in English both verbally and written forms Basic computer experience preferred Professional appearance and demeanor a must High School Diploma is required