• Treasure Island, LLC
  • Las Vegas, Nevada
  • Sep 02, 2022
Full time

Job Description

It is the primary responsibility of the Hostperson - Phil's Italian Steak House to greet guests in a prompt, courteous and professional manner. All duties are to be performed in accordance with departmental and property policies, practices, and procedures. Specific Job Functions: + Greet every guest in a prompt, friendly, courteous and professional manner + Offer a cordial farewell and thank guests for dining upon departure + Communicate constantly with Servers, Bussers and Management to ensure efficient operations + Seat guests in a timely and efficient manner + Create accurate dinner reservations in the computer for guests either in person or over the phone + Seat stations equitably assuring equal distribution of parties + Keep work area clean and neat + Ensure floor is free of spills and debris at all times + Maintain a knowledge of property outlets, special events, concerts and promotions + Answer phone properly and promptly giving name of restaurant and identifying self + Ensure tables are properly set + Ensure knowledge of comp and coupon policies + Assist with initial guest complaints and inform manager on duty + Ensure smooth transition at shift change, remaining on duty until relief is present + Circulate stations making sure guests are getting proper service and employees are in stations and being productive + Perform all duties as deemed necessary for the success of the department + Six months previous experience in a fast-paced, high-volume, restaurant operation preferred + Communicate effectively in English both verbally and written forms + Basic computer experience preferred + Professional appearance and demeanor a must + High School Diploma is required Requisition ID: 26 Union Status: Union External Company Name: Treasure Island Las Vegas External Company URL: