Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you'll spark moments of delightful possibility. Feelin' these good vibes? Let's do this. Start with a Job, Spark a Career As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers. Moments of Magic You Bring to the Crew At least 18 years of age Eligible to work in the U.S. Preferably, you have two years of restaurant experience. Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here. Feelin' these good vibes? The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered. Weekly Pay Flexible Schedule Free Shift Meals Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental and Vision Champions of Hope Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests SONIC is an equal opportunity employer. Subject to availability and eligibility requirements.
Apr 17, 2024
Full time
Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you'll spark moments of delightful possibility. Feelin' these good vibes? Let's do this. Start with a Job, Spark a Career As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers. Moments of Magic You Bring to the Crew At least 18 years of age Eligible to work in the U.S. Preferably, you have two years of restaurant experience. Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here. Feelin' these good vibes? The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered. Weekly Pay Flexible Schedule Free Shift Meals Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental and Vision Champions of Hope Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests SONIC is an equal opportunity employer. Subject to availability and eligibility requirements.
Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you'll spark moments of delightful possibility. Feelin' these good vibes? Let's do this. Start with a Job, Spark a Career As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers. Moments of Magic You Bring to the Crew At least 18 years of age Eligible to work in the U.S. Preferably, you have two years of restaurant experience. Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here. Feelin' these good vibes? The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered. Weekly Pay Flexible Schedule Free Shift Meals Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental and Vision Champions of Hope Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests SONIC is an equal opportunity employer. Subject to availability and eligibility requirements.
Apr 17, 2024
Full time
Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you'll spark moments of delightful possibility. Feelin' these good vibes? Let's do this. Start with a Job, Spark a Career As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers. Moments of Magic You Bring to the Crew At least 18 years of age Eligible to work in the U.S. Preferably, you have two years of restaurant experience. Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here. Feelin' these good vibes? The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered. Weekly Pay Flexible Schedule Free Shift Meals Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental and Vision Champions of Hope Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests SONIC is an equal opportunity employer. Subject to availability and eligibility requirements.
Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you'll spark moments of delightful possibility. Feelin' these good vibes? Let's do this. Start with a Job, Spark a Career As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers. Moments of Magic You Bring to the Crew At least 18 years of age Eligible to work in the U.S. Preferably, you have two years of restaurant experience. Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here. Feelin' these good vibes? The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered. Weekly Pay Flexible Schedule Free Shift Meals Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental and Vision Champions of Hope Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests SONIC is an equal opportunity employer. Subject to availability and eligibility requirements.
Apr 17, 2024
Full time
Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you'll spark moments of delightful possibility. Feelin' these good vibes? Let's do this. Start with a Job, Spark a Career As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers. Moments of Magic You Bring to the Crew At least 18 years of age Eligible to work in the U.S. Preferably, you have two years of restaurant experience. Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here. Feelin' these good vibes? The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered. Weekly Pay Flexible Schedule Free Shift Meals Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental and Vision Champions of Hope Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests SONIC is an equal opportunity employer. Subject to availability and eligibility requirements.
Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you'll spark moments of delightful possibility. Feelin' these good vibes? Let's do this. Start with a Job, Spark a Career As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers. Moments of Magic You Bring to the Crew At least 18 years of age Eligible to work in the U.S. Preferably, you have two years of restaurant experience. Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here. Feelin' these good vibes? The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered. Weekly Pay Flexible Schedule Free Shift Meals Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental and Vision Champions of Hope Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests SONIC is an equal opportunity employer. Subject to availability and eligibility requirements.
Apr 17, 2024
Full time
Hot burgers, cold shakes, and little moments of magic right in the neighborhood. At SONIC, we do things a little differently. We find the fun, the moment of chill in the every-day. Working at SONIC, you'll spark moments of delightful possibility. Feelin' these good vibes? Let's do this. Start with a Job, Spark a Career As a Restaurant Shift Manager, you will be responsible for assisting the General Manager and Assistant Manager in managing the daily operations of the restaurant. You will provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience every time. You will also assist with hiring, training, and developing team members helping them spark moments of delightful possibility for our customers. Moments of Magic You Bring to the Crew At least 18 years of age Eligible to work in the U.S. Preferably, you have two years of restaurant experience. Not sure if your experience aligns? We encourage you to apply. Cherry Limeade-lover or not, all backgrounds are welcome here. Feelin' these good vibes? The opportunity to discover all our different drink combinations on your list? How about all these benefits? We have you covered. Weekly Pay Flexible Schedule Free Shift Meals Best in Class Training & Continuous Learning Advancement Opportunities Paid Time Off 401(k) Retirement Plan Tuition Benefits Medical, Dental and Vision Champions of Hope Cash Referral Program Journey Wellbeing Support Tool PerkSpot Discount Program Recognition Program Slip Resistant Shoes Programs Community & Charitable Involvement Igniting Dreams Grant Program Training Contests SONIC is an equal opportunity employer. Subject to availability and eligibility requirements.
We're looking for friendly and welcoming individuals who enjoy providing pleasant and courteous service to our guests, at one of our busiest Sonic Drive-Ins! It never gets dull here! Our team has a passion for everything Sonic! Do you want to share in that passion? Come join our team! As a Restaurant Assistant Manager, you are one of the leaders of a million-dollar business. Perform hands-on work to train employees, respond to guests needs and model appropriate behaviors within the restaurant. You will help provide the overall leadership for the team, recognize, and motivate all employees, and coach and train the team for operational excellence. What else is in it for you? A lot! Compensation range: $16. 50 to $22.00 The Perks (They're Sonic Good) Competitive pay Paid time off Opportunities for career development and growth Mentoring and leadership development program Your Day in the Life Assist in running the restaurant with confidence, deliver fast and effective solutions Help lead with integrity and live the culture of Sonic Drive-In every day Create an oasis for guests by welcoming them with a smile and delivering world-class customer service Build trust within your team, recognize a job well-done Follow Sonic's operational policy and procedures Assist to train, and manage restaurant team members and shift managers Identify and foster talent in your team, develop high performers for promotion Follow inventory control procedures and guidelines Assist with scheduling, labor management, and local restaurant marketing Lead with a culture of food safety that exceeds company standards in food quality, food safety practices, and cleanliness What You Bring to the Table Minimum of one year of management and/or leadership experience Must be at least 18 years old Sense of humor and an ability to effectively delegate responsibility and motivate a team Conflict resolution skills required, as well as excellent verbal, written communication, and organizational skills Ability to work 30-40 hours per week within our operating hours, with the flexibility to work variable shifts throughout the week (starting as early as 6 am, and working until as late as 12AM) Position may include walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling, or moving objects up to 55 pounds Certain other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environment Driving may be needed for this position, so a valid driver's license is required, must have reliable transportation
Apr 17, 2024
Full time
We're looking for friendly and welcoming individuals who enjoy providing pleasant and courteous service to our guests, at one of our busiest Sonic Drive-Ins! It never gets dull here! Our team has a passion for everything Sonic! Do you want to share in that passion? Come join our team! As a Restaurant Assistant Manager, you are one of the leaders of a million-dollar business. Perform hands-on work to train employees, respond to guests needs and model appropriate behaviors within the restaurant. You will help provide the overall leadership for the team, recognize, and motivate all employees, and coach and train the team for operational excellence. What else is in it for you? A lot! Compensation range: $16. 50 to $22.00 The Perks (They're Sonic Good) Competitive pay Paid time off Opportunities for career development and growth Mentoring and leadership development program Your Day in the Life Assist in running the restaurant with confidence, deliver fast and effective solutions Help lead with integrity and live the culture of Sonic Drive-In every day Create an oasis for guests by welcoming them with a smile and delivering world-class customer service Build trust within your team, recognize a job well-done Follow Sonic's operational policy and procedures Assist to train, and manage restaurant team members and shift managers Identify and foster talent in your team, develop high performers for promotion Follow inventory control procedures and guidelines Assist with scheduling, labor management, and local restaurant marketing Lead with a culture of food safety that exceeds company standards in food quality, food safety practices, and cleanliness What You Bring to the Table Minimum of one year of management and/or leadership experience Must be at least 18 years old Sense of humor and an ability to effectively delegate responsibility and motivate a team Conflict resolution skills required, as well as excellent verbal, written communication, and organizational skills Ability to work 30-40 hours per week within our operating hours, with the flexibility to work variable shifts throughout the week (starting as early as 6 am, and working until as late as 12AM) Position may include walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling, or moving objects up to 55 pounds Certain other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environment Driving may be needed for this position, so a valid driver's license is required, must have reliable transportation
We're looking for friendly and welcoming individuals who enjoy providing pleasant and courteous service to our guests, at one of our busiest Sonic Drive-Ins! It never gets dull here! Our team has a passion for everything Sonic! Do you want to share in that passion? Come join our team! As a Restaurant Assistant Manager, you are one of the leaders of a million-dollar business. Perform hands-on work to train employees, respond to guests needs and model appropriate behaviors within the restaurant. You will help provide the overall leadership for the team, recognize, and motivate all employees, and coach and train the team for operational excellence. What else is in it for you? A lot! Compensation range: $16. 50 to $22.00 The Perks (They're Sonic Good) Competitive pay Paid time off Opportunities for career development and growth Mentoring and leadership development program Your Day in the Life Assist in running the restaurant with confidence, deliver fast and effective solutions Help lead with integrity and live the culture of Sonic Drive-In every day Create an oasis for guests by welcoming them with a smile and delivering world-class customer service Build trust within your team, recognize a job well-done Follow Sonic's operational policy and procedures Assist to train, and manage restaurant team members and shift managers Identify and foster talent in your team, develop high performers for promotion Follow inventory control procedures and guidelines Assist with scheduling, labor management, and local restaurant marketing Lead with a culture of food safety that exceeds company standards in food quality, food safety practices, and cleanliness What You Bring to the Table Minimum of one year of management and/or leadership experience Must be at least 18 years old Sense of humor and an ability to effectively delegate responsibility and motivate a team Conflict resolution skills required, as well as excellent verbal, written communication, and organizational skills Ability to work 30-40 hours per week within our operating hours, with the flexibility to work variable shifts throughout the week (starting as early as 6 am, and working until as late as 12AM) Position may include walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling, or moving objects up to 55 pounds Certain other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environment Driving may be needed for this position, so a valid driver's license is required, must have reliable transportation
Apr 17, 2024
Full time
We're looking for friendly and welcoming individuals who enjoy providing pleasant and courteous service to our guests, at one of our busiest Sonic Drive-Ins! It never gets dull here! Our team has a passion for everything Sonic! Do you want to share in that passion? Come join our team! As a Restaurant Assistant Manager, you are one of the leaders of a million-dollar business. Perform hands-on work to train employees, respond to guests needs and model appropriate behaviors within the restaurant. You will help provide the overall leadership for the team, recognize, and motivate all employees, and coach and train the team for operational excellence. What else is in it for you? A lot! Compensation range: $16. 50 to $22.00 The Perks (They're Sonic Good) Competitive pay Paid time off Opportunities for career development and growth Mentoring and leadership development program Your Day in the Life Assist in running the restaurant with confidence, deliver fast and effective solutions Help lead with integrity and live the culture of Sonic Drive-In every day Create an oasis for guests by welcoming them with a smile and delivering world-class customer service Build trust within your team, recognize a job well-done Follow Sonic's operational policy and procedures Assist to train, and manage restaurant team members and shift managers Identify and foster talent in your team, develop high performers for promotion Follow inventory control procedures and guidelines Assist with scheduling, labor management, and local restaurant marketing Lead with a culture of food safety that exceeds company standards in food quality, food safety practices, and cleanliness What You Bring to the Table Minimum of one year of management and/or leadership experience Must be at least 18 years old Sense of humor and an ability to effectively delegate responsibility and motivate a team Conflict resolution skills required, as well as excellent verbal, written communication, and organizational skills Ability to work 30-40 hours per week within our operating hours, with the flexibility to work variable shifts throughout the week (starting as early as 6 am, and working until as late as 12AM) Position may include walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling, or moving objects up to 55 pounds Certain other physical requirements may apply, as reasonably applicable in a standard kitchen/restaurant environment Driving may be needed for this position, so a valid driver's license is required, must have reliable transportation
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY: The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members, promoting and retaining a highly skilled work force and to effectively manage the shift operation of all Hotel Front Desk day-to-day operations.KEY JOB FUNCTIONS: Responsible for actively building and retaining customer relations and acts as a mentor to team members in order to provide superior customer service. Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills. Directs the day-to-day operation of the shift to ensure each guest experiences a level of service and comfort meeting Caesars Entertainment standard. Reviews daily staffing requirements and makes adjustments. Confers with lead staff to ensure maximum guest service and productivity. Recognizes priority services for our tiered level guests. Handles all guest inquiries and complaints in an efficient, courteous and tactful manner. Administers policies and procedures pertaining to the Hotel Department and ensures adherence to these policies and procedures. Handles duties of the Front Desk operations as necessary. Recommends changes for assigned personnel, including hiring, promotion, demotion and release of personnel. Approves wage and salary adjustments for personnel within established guidelines. Approves regular vacation and recommends leaves of absence. Updates and sets procedures for new promotions and other data that relates to the Hotel Operation and properly informs all team members of new changes and programs.EDUCATION and/or EXPERIENCE: College Degree preferred, especially in Hotel or Institutional Management 2 to 3 years in a Front Services position in a Hotel Services areaQUALIFICATIONS: Literate and fluent in English Ability to handle multiple tasks/duties simultaneously Strong communication skills both verbal and written Strong organizational and administrative skills Demonstrated leadership skills Strong computer skills Ability to work a rotating shift with fluctuating days off Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Must be able to sit, stand or walk for long periods of time. Visual and auditory range must include immediate environment. Mobility to move about the property Must have the manual dexterity to operate a computer and other necessary office equipment. Must have the ability to push, pull, reach, bend, twist, stoop, and kneel.Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 15, 2024
Full time
Located along Lake Tahoe in the Sierra Nevada, Harrah's and Harveys Lake Tahoe properties are the premier employer of choice. Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US. Professional and leadership development Paid breaks and a free meal during each shift PTO/FTO Access to the on-site team member gym Health and Wellness benefits after 90 days of service On-site Wellness Center and monthly health and wellness initiatives Employee Assistance Program Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University Optional 401(k) plan eligibility after 90 days of service Sign on bonus for select positions Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, 'Create the Extraordinary'. Our vision, 'Create spectacular worlds that immerse, inspire and connect you'. We don't perform magic; we create it with excellence. '. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.JOB SUMMARY: The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members, promoting and retaining a highly skilled work force and to effectively manage the shift operation of all Hotel Front Desk day-to-day operations.KEY JOB FUNCTIONS: Responsible for actively building and retaining customer relations and acts as a mentor to team members in order to provide superior customer service. Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills. Directs the day-to-day operation of the shift to ensure each guest experiences a level of service and comfort meeting Caesars Entertainment standard. Reviews daily staffing requirements and makes adjustments. Confers with lead staff to ensure maximum guest service and productivity. Recognizes priority services for our tiered level guests. Handles all guest inquiries and complaints in an efficient, courteous and tactful manner. Administers policies and procedures pertaining to the Hotel Department and ensures adherence to these policies and procedures. Handles duties of the Front Desk operations as necessary. Recommends changes for assigned personnel, including hiring, promotion, demotion and release of personnel. Approves wage and salary adjustments for personnel within established guidelines. Approves regular vacation and recommends leaves of absence. Updates and sets procedures for new promotions and other data that relates to the Hotel Operation and properly informs all team members of new changes and programs.EDUCATION and/or EXPERIENCE: College Degree preferred, especially in Hotel or Institutional Management 2 to 3 years in a Front Services position in a Hotel Services areaQUALIFICATIONS: Literate and fluent in English Ability to handle multiple tasks/duties simultaneously Strong communication skills both verbal and written Strong organizational and administrative skills Demonstrated leadership skills Strong computer skills Ability to work a rotating shift with fluctuating days off Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and proceduresPHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: Must be able to sit, stand or walk for long periods of time. Visual and auditory range must include immediate environment. Mobility to move about the property Must have the manual dexterity to operate a computer and other necessary office equipment. Must have the ability to push, pull, reach, bend, twist, stoop, and kneel.Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
ESSENTIAL FUNCTIONS Performs the duties of a Pit Manager by supervising the Supervisors. In the absence of a Table Games Shift Manager, performs the duties of the Table Games Shift Manager Assists in implementing policies and procedures and in directing personnel in accordance with management policies and objectives and the efficient operation of all table games and poker on a particular shift. Performs the duties of the Assistant Table Games Shift Manager in the Poker Room to supervise all open poker tables. Prepares regular reports on the status of each shift including level of morale, technical skill levels of employees, staffing requirements, and recommended instructions. Recommends policy changes according to procedure. Deals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner, balancing the interests of the customer, employee, and company. Endeavors to build new relationships and cultivate existing ones by positively, enthusiastically, and regularly engaging with customers while they play. Provides an outstanding gaming experience/environment. Ensures that all table games and poker employees adhere to company policies, procedures, and internal controls, as well as VA Lottery rules and regulations, and Virginia Alcohol Beverage Control Authority Rules and regulations. Communicate clearly and regularly the department goals and expectations to table games and poker employees. Aligns department to provide differentiated service to Seven Stars and Diamond customers. Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same. Attends guest events; builds rapport with premium players and handles any customer concern that cannot be resolved by subordinate employees. Investigate reports of variances and take appropriate action in accordance with company and departmental policies and procedures, as necessary. Ensures regulatory compliance with all policies and procedures and monitors the internal control environment of the department. Maintains a working knowledge of all local jurisdictional gaming laws, liquor laws table games, and poker regulations, as well as company policies, procedures, and internal controls. Facilitates the flow of information throughout the department and property by attending regularly scheduled department meetings. Ensures integrity and security of company funds and assets within the department on assigned shifts. Responsible for overall department budgets, profit and loss statements, cost analysis, labor analysis, planning, and promotions. Familiarization with all Caesar's Brand programs and systems. Complimentary privileges within prescribed limits in accordance with the approved comp matrix. Duties as assignedQUALIFICATIONS: College degree preferred with 3-5 years progressively more challenging leadership role, casino operations. Ability to understand and analyze Budget & P&L statements. Proven time management and critical thinking skills required. Must possess excellent employee relations skills. Must possess strong PC and Microsoft Office knowledge; especially Microsoft Excel. Thorough and complete knowledge of all internal controls, Virginia Lottery rules, company regulations, and policies including Currency Transaction Reporting laws. (MTL/CTR/W2G) Virginia Lottery rules and regulations. Is able to work in a smoke-filled environment and able to sit and stand for prolonged periods of time. Must be able to obtain and maintain the appropriate license through the Virginia Lottery. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, and stack. Excellent oral and written communication skills. Must be fluent and literate in English. Must be able to respond calmly and make rational decisions when required. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality.
Apr 14, 2024
Full time
ESSENTIAL FUNCTIONS Performs the duties of a Pit Manager by supervising the Supervisors. In the absence of a Table Games Shift Manager, performs the duties of the Table Games Shift Manager Assists in implementing policies and procedures and in directing personnel in accordance with management policies and objectives and the efficient operation of all table games and poker on a particular shift. Performs the duties of the Assistant Table Games Shift Manager in the Poker Room to supervise all open poker tables. Prepares regular reports on the status of each shift including level of morale, technical skill levels of employees, staffing requirements, and recommended instructions. Recommends policy changes according to procedure. Deals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner, balancing the interests of the customer, employee, and company. Endeavors to build new relationships and cultivate existing ones by positively, enthusiastically, and regularly engaging with customers while they play. Provides an outstanding gaming experience/environment. Ensures that all table games and poker employees adhere to company policies, procedures, and internal controls, as well as VA Lottery rules and regulations, and Virginia Alcohol Beverage Control Authority Rules and regulations. Communicate clearly and regularly the department goals and expectations to table games and poker employees. Aligns department to provide differentiated service to Seven Stars and Diamond customers. Listens, evaluates, and responds to all guest complaints and inquiries and exercises good judgment in resolving the same. Attends guest events; builds rapport with premium players and handles any customer concern that cannot be resolved by subordinate employees. Investigate reports of variances and take appropriate action in accordance with company and departmental policies and procedures, as necessary. Ensures regulatory compliance with all policies and procedures and monitors the internal control environment of the department. Maintains a working knowledge of all local jurisdictional gaming laws, liquor laws table games, and poker regulations, as well as company policies, procedures, and internal controls. Facilitates the flow of information throughout the department and property by attending regularly scheduled department meetings. Ensures integrity and security of company funds and assets within the department on assigned shifts. Responsible for overall department budgets, profit and loss statements, cost analysis, labor analysis, planning, and promotions. Familiarization with all Caesar's Brand programs and systems. Complimentary privileges within prescribed limits in accordance with the approved comp matrix. Duties as assignedQUALIFICATIONS: College degree preferred with 3-5 years progressively more challenging leadership role, casino operations. Ability to understand and analyze Budget & P&L statements. Proven time management and critical thinking skills required. Must possess excellent employee relations skills. Must possess strong PC and Microsoft Office knowledge; especially Microsoft Excel. Thorough and complete knowledge of all internal controls, Virginia Lottery rules, company regulations, and policies including Currency Transaction Reporting laws. (MTL/CTR/W2G) Virginia Lottery rules and regulations. Is able to work in a smoke-filled environment and able to sit and stand for prolonged periods of time. Must be able to obtain and maintain the appropriate license through the Virginia Lottery. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, and stack. Excellent oral and written communication skills. Must be fluent and literate in English. Must be able to respond calmly and make rational decisions when required. Must be able to listen and respond to visual and aural cues. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality.
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Ensures that all aspects of the outlet contribute to 100% guest satisfaction. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes 'manager on duty' responsibility. Directs the daily work activities of assigned personnel within the dining facility. Responsible for proper scheduling and assignment of stations within the outlet. Responsible for daily check control system, payroll, and forecasting. Prepares requisitions. Maintains file documentation and accurate entries in daily log book. Ensures adherence to Board of Health standards. Assumes butler duties for sixteenth floor when assigned to Room Service function. EDUCATION/SKILLS/EXPERIENCE: Equivalent of two years college education within a related field preferred. Strong leadership, communication and supervisory skills. Basic knowledge of all phases of restaurant management. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).' E
Apr 14, 2024
Full time
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Ensures that all aspects of the outlet contribute to 100% guest satisfaction. Demonstrates excellent customer relation skills and ability to market the outlet. Advises customers on selection of food and beverage items. Ensures that food is prepared and served according to the desired portions and quality specifications. Assumes 'manager on duty' responsibility. Directs the daily work activities of assigned personnel within the dining facility. Responsible for proper scheduling and assignment of stations within the outlet. Responsible for daily check control system, payroll, and forecasting. Prepares requisitions. Maintains file documentation and accurate entries in daily log book. Ensures adherence to Board of Health standards. Assumes butler duties for sixteenth floor when assigned to Room Service function. EDUCATION/SKILLS/EXPERIENCE: Equivalent of two years college education within a related field preferred. Strong leadership, communication and supervisory skills. Basic knowledge of all phases of restaurant management. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).' E
The Cage Shift Manager is responsible for assisting the Cage Manager in the successful operation of the cage and assuring that guest have a favorable gaming ANIZATIONAL RELATIONSHIPSLine:Responsible to the Cage Manager for successful performance of assigned duties.Responsible for the supervision and performance of the cage and cashiers during the shift.Staff:Assists and advises other departments and Company personnel, as necessary, to assure the success of the cage and the company overall.SPECIFIC DUTIES AND RESPONSIBILITIESResponsible for managing the cage operation and assign responsibilities.Ensure the safety and security of employees and customers. Facilitates processes and procedures to control and reduce loss time injuries. Development of staff, ensuring that all policies and procedures are being followed, training and evaluating.Review department financial data.Review cage activities and promotions with Cage Manager. Meet with departmental directors and managers as necessary.Coordinates internal controls ISR Bank Services Act and gaming regulations. Other duties as assigned.METHODS OF ACCOUNTABILITYAbility to maintain strict confidentiality relative to financial data, policies procedures, internal controls, and casino operations.Through various oral and written reports to the Cage Manager.Through achievement of performance goals.STANDARDS OF PERFORMANCEIndividual Performance Evaluation Management abilities demonstrated in managing the cage profitability.Maintain interpersonal working relationship among all personnel.Great oral and written communication skills.Willingness to assume overall responsibility relative to the performance of the cage.Management of departmental budget and goals. Effective managing of the staff. Accuracy in completing assigned duties, paper work, and reports.MENTAL AND PHYSICAL REQUIREMENTSAbility to analyze and interpret departmental needs and results. Ability to solve complex problems. Ability to perform assigned duties under frequent time pressures in an interruptive environment. Broad variety of tasks and deadlines requires an irregular work schedule.EDUCATION, TRAINING, AND EXPERIENCE Two to five years experience in cage operations and supervision with a 2-year degree in related field or equivalent work experience. Complete required training modules within10 days of initial hire date.Must be able to obtain a MS Gaming License.WORKING ENVIRONMENT AND CONDITIONSOffice environment.Casino environment exposed to smoke, bright lights, and noise. May include boat and/or floating barge.High rise hotel and atrium. EQUIPMENT AND TOOLSTelephone CalculatorCopy machineComputerFax machineJet sorterCoin wrapper Currency counter
Apr 14, 2024
Full time
The Cage Shift Manager is responsible for assisting the Cage Manager in the successful operation of the cage and assuring that guest have a favorable gaming ANIZATIONAL RELATIONSHIPSLine:Responsible to the Cage Manager for successful performance of assigned duties.Responsible for the supervision and performance of the cage and cashiers during the shift.Staff:Assists and advises other departments and Company personnel, as necessary, to assure the success of the cage and the company overall.SPECIFIC DUTIES AND RESPONSIBILITIESResponsible for managing the cage operation and assign responsibilities.Ensure the safety and security of employees and customers. Facilitates processes and procedures to control and reduce loss time injuries. Development of staff, ensuring that all policies and procedures are being followed, training and evaluating.Review department financial data.Review cage activities and promotions with Cage Manager. Meet with departmental directors and managers as necessary.Coordinates internal controls ISR Bank Services Act and gaming regulations. Other duties as assigned.METHODS OF ACCOUNTABILITYAbility to maintain strict confidentiality relative to financial data, policies procedures, internal controls, and casino operations.Through various oral and written reports to the Cage Manager.Through achievement of performance goals.STANDARDS OF PERFORMANCEIndividual Performance Evaluation Management abilities demonstrated in managing the cage profitability.Maintain interpersonal working relationship among all personnel.Great oral and written communication skills.Willingness to assume overall responsibility relative to the performance of the cage.Management of departmental budget and goals. Effective managing of the staff. Accuracy in completing assigned duties, paper work, and reports.MENTAL AND PHYSICAL REQUIREMENTSAbility to analyze and interpret departmental needs and results. Ability to solve complex problems. Ability to perform assigned duties under frequent time pressures in an interruptive environment. Broad variety of tasks and deadlines requires an irregular work schedule.EDUCATION, TRAINING, AND EXPERIENCE Two to five years experience in cage operations and supervision with a 2-year degree in related field or equivalent work experience. Complete required training modules within10 days of initial hire date.Must be able to obtain a MS Gaming License.WORKING ENVIRONMENT AND CONDITIONSOffice environment.Casino environment exposed to smoke, bright lights, and noise. May include boat and/or floating barge.High rise hotel and atrium. EQUIPMENT AND TOOLSTelephone CalculatorCopy machineComputerFax machineJet sorterCoin wrapper Currency counter
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Responsible for the day to day operation of the pool area, fitness center, family center and supervision of all pool staff. Responsible for cleanliness, organization and safe condition of pool area. Maintains KPI Boards. Develops and maintains inter-department relations with key supervisors to ensure the pool is clean and well maintained. Ensures that customer problems/complaints are handled in an effective, courteous manner. Ensures staff behavior and appearance are in compliance with established policy. Supervises activities of Pool attendants and retail operations. Monitors and tracks pool calls, keeping accurate records of call volume and sales generated. EDUCATION/SKILLS/EXPERIENCE: Minimum 2 years experience in a high-volume, multi-faceted hospitality operation or hotel/country club pool. Red Cross Certified in CPR and First Aid. Excellent interpersonal and communication skills. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
Apr 14, 2024
Full time
ESSENTIAL FUNCTIONS: Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Responsible for the day to day operation of the pool area, fitness center, family center and supervision of all pool staff. Responsible for cleanliness, organization and safe condition of pool area. Maintains KPI Boards. Develops and maintains inter-department relations with key supervisors to ensure the pool is clean and well maintained. Ensures that customer problems/complaints are handled in an effective, courteous manner. Ensures staff behavior and appearance are in compliance with established policy. Supervises activities of Pool attendants and retail operations. Monitors and tracks pool calls, keeping accurate records of call volume and sales generated. EDUCATION/SKILLS/EXPERIENCE: Minimum 2 years experience in a high-volume, multi-faceted hospitality operation or hotel/country club pool. Red Cross Certified in CPR and First Aid. Excellent interpersonal and communication skills. DISCLAIMER: 'This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).'
ESSENTIAL JOB FUNCTIONS: Operating two to eight table games on an assigned shift. Working knowledge of all table games, house rules, counting methods and procedures covering each. Assures that all coin and check racks are filled at all times. Settles disputes arising from guests in the Table Games area, referring those very difficult to the Shift Manager - Table Games or Director Table Games. Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making comp. decisions. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior. Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary. Recommends changes in department including hiring, promotion, demotion and termination; recommends wage and salary changes for personnel within established limits. Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance review of assigned personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires a minimum age of 21. Work requires ability to perform basic math functions. Work requires flexibility to work various shifts. Work requires a minimum of 3 years pit operation experience. Knowledge of casino rules, regulations and procedures pertinent to Pit operations PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to respond calmly in a fast paced environment, multiple tasks to be handled under time constraint. Must possess good manual dexterity for quick and accurate handling of chips, cards, and money. Must have excellent vision (including peripheral) to protect the games. Must be able to tolerate second hand smoke, high noise levels, bright lights and dust. Must be able to tolerate work outdoors in heat exceeding 100F or cold for extended periods of time. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Must be able sit and stand for long periods of time.
Apr 14, 2024
Full time
ESSENTIAL JOB FUNCTIONS: Operating two to eight table games on an assigned shift. Working knowledge of all table games, house rules, counting methods and procedures covering each. Assures that all coin and check racks are filled at all times. Settles disputes arising from guests in the Table Games area, referring those very difficult to the Shift Manager - Table Games or Director Table Games. Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow employees and 3) making comp. decisions. Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior. Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary. Recommends changes in department including hiring, promotion, demotion and termination; recommends wage and salary changes for personnel within established limits. Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance review of assigned personnel. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Must present a neat and professional appearance. Work requires a minimum age of 21. Work requires ability to perform basic math functions. Work requires flexibility to work various shifts. Work requires a minimum of 3 years pit operation experience. Knowledge of casino rules, regulations and procedures pertinent to Pit operations PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Must be able to respond calmly in a fast paced environment, multiple tasks to be handled under time constraint. Must possess good manual dexterity for quick and accurate handling of chips, cards, and money. Must have excellent vision (including peripheral) to protect the games. Must be able to tolerate second hand smoke, high noise levels, bright lights and dust. Must be able to tolerate work outdoors in heat exceeding 100F or cold for extended periods of time. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Must be able sit and stand for long periods of time.
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $12.60 - $18.33 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Apr 13, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $12.60 - $18.33 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $13.15 - $19.05 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Apr 12, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $13.15 - $19.05 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $12.10 - $17.33 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Apr 12, 2024
Full time
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law. Job Description Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $12.10 - $17.33 / hour Qualifications Previous experience or working knowledge of restaurant operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
Apr 12, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Apr 10, 2024
Full time
Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Hire, train and develop hotel team members and ensure all required training is complete according to standards. Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations. Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. Maintain complete working knowledge of Night Audit procedures and provide training to employees as needed. Ensure all end of month reports are completed to standard. Assist staff with their job functions to ensure optimum service to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned areas. Monitor and ensure that all cashiering procedures comply with accounting policies and standards. Other duties as assigned. Responsibilities Maintains a high quality of services offered to guests through the management of the functional areas of reservations, registration, bell services, telephone services and guest accounting to always maximize room revenue and maintain established standards and procedures of Shaner and/or franchise. Direct, implement and maintain a strong service and management philosophy which serves as a guide to respective staff. Qualifications Minimum 1-3 years of front office management experience in the hospitality industry. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. High school graduate or equivalent, some college preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele. Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, !
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
Apr 17, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
Apr 17, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment
Apr 17, 2024
Full time
Role Overview Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated. For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Responsibilities Ensure a great Guest experience Role model and hold Team Members accountable to operational and quality standards Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency Foster open communication between Team Members and Management Influence Team Member behaviors by championing change and restaurant initiatives Lead with heart and mind Drive business results by utilizing Chili's systems to effectively control costs Follow operational systems, such as our Manager Timeline and performing quality Line Checks Hire, train, retain, and develop Team Members to take on larger roles Drive Guest engagement within the four walls of the restaurant while developing relationships within the community Understand and practice safe food handling procedures Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant Builds diversity, equity, and inclusion as part of our culture; celebrates Team Members' differences as they make us stronger About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You Dependable team player Prefers to work in a fast-paced environment Great multitasking skills Has previously worked in a leadership role and has management experience Fosters and builds an inclusive work environment