Job Description
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details.
Here s what we need:
As a Torchy s Front of House Manager, you will be responsible elevating the guest experience at your restaurant and ensuring the FOH Team Members do the same. We are looking for a tenacious and out-going individual that can unite our family of Taco Junkies! This individual is results-oriented and is self-motivated, with a passion for developing others.
What you ll be doing:
Leads Front-of-House operations, ensuring guest satisfaction
Models best-in-class hospitality and coaches the team to deliver the same
Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience
Addresses and alleviates all guest concerns; develops solutions to improve future service
Schedules FOH team members to meet business needs and coordinates Local Store Marketing
Assists Managing Partner and Kitchen Manager with operation of restaurant
Leads store opening/closing procedures
Drives compliance with safety, security and sanitation standards
Communicates expectations clearly and has consistent follow-ups with team members
Leads and creates initiatives to drive sales/profit and store performance
Drives a DAMN GOOD bar experience and develops the bar as a destination
QUE-SO here s what you ll need:
2+ years of previous restaurant management experience
High-level understanding of training and development concepts
Ability to lead and foster teamwork
Oral and written communication skills
Excellent with time management
Required state alcohol-server and Manager ServSafe Certification
Bilingual a plus
Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds
Must be able to stand for several hours and walk for long periods of time
Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels
Let s TACO bout why it pays to be a Torchy s Team Member:
Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner -- allowing you to access your pay as soon as the next day
Access to all benefits including medical, dental, and vision plus 401(k)
Paid Time Off (PTO)
Period based Bonus eligibility
Damn Good food discount card for you AND your spouse
Our attire is casual and we ll throw in some of the swag
Incredible growth opportunities. This is more than just a job it's a Damn Good career!
Day 1 access to exclusive discounts to shows, sporting events, hotels and much more
Torchy s Family Foundation supports our fellow Team Members in times of need and crisis
Bragging rights (Yeah, we re kind of a big deal!)
