POSITION TITLE: SERVER
REPORTS TO: RESTAURANT MANAGER / SUPERVISOR
Are you friendly, constantly smiling and saying hi to people when the walk by without knowing them that well? Do you enjoy connecting with guests while their dining and make personal connections with them? Do you love to work in a fast paced environment? Are you always willing to do your best by putting the guests needs first and always exceeding their expectations? If you said to all of those, you are the person we are looking for! Come and join us at Tastes On The Fly, we are looking for a Server to provide each of our guest a unique dining experience. Servers must be knowledgeable about menu items and must learn and follow their location s "Standards of Service".
WHO WE ARE: Tastes On The Fly started in 1999 by 4 restaurant entrepreneurs and, it has grown into of the world's leading boutique airport dining operators. We provide high-quality, local authentic experiences in an airport setting.
Our Culture and Mission is: "Every team member, everyday" Every guest, every time". We possess a passion for food & beverage and are Ambassadors to the local food scene. We partner with highly regarded chefs and artisan producers. We provide genuine hospitality vs service.
EXAMPLE OF DUTIES:
These are essential functions and the percentages are estimates only.
70% - Remain on floor serving guests and bussing and setting tables in your designated section
10% - Complete opening and closing side work. Maintain dining room organization, cleanliness and the availability of service related goods
15% - Properly process guest checks and cash handling procedures
5% -Assist host with greeting guests and answering phone
Maintain regular and prompt attendance in conformation with company standards and policies. Employees with irregular attendance may be subject to disciplinary action, up to and including termination of employment. Consistent time and attendance is essential to the successful operation of the department.
Maintain a professional demeanor with co-workers and guests at all times. Maintain a professional and hygienic appearance at all times. Report to work in a clean and complete uniform.
Due to the seasonal nature of the restaurant industry, employees may be required to work varying schedules to accommodate the business needs of the restaurant.
Upon employment, all employees are required to fully comply with the Tastes on the Fly SF rules and regulations for the safe and efficient operation of its business. Employees who violate these rules and regulations may be subject to disciplinary action, up to and including termination of employment.
SPECIFIC JOB KNOWLEDGE AND ABILITY:
Individual must posses the following knowledge, skills and abilities and must be able to demonstrate that they can perform the essential functions of the position.
Knowledge of table settings and service ware
Ability to understand verbal English, i.e. guest requests and questions
Ability to write and read English
Ability to greet and seat customers
Ability to handle guests requests
Ability to answer the phone in a professional manner
Knowledge of basic food service
Ability to use a POS system
Ability to handle, count and balance cash receipts
Ability to maintain a "bank" for making change and collecting cash payments
Ability to work in a fast paced environment and multitask
In addition to performing the essential functions, this position may be required to perform any combination of the following supportive functions, with the percentage of time performing each function solely at the discretion of the department manager, which may be based upon the particular requirements of that day.
Perform general cleaning tasks using standard, approved cleaning products as assigned by the manager.
Folding napkins for other meal periods to maintain adequate supplies.
Perform any and all other duties asked of you related to the operation of the restaurant. Managers will not ask you to perform functions inappropriate to your job capacity. Should you feel you are asked to something inappropriate, you should speak with your general manager. Rule of thumb is to always follow the directives of the manager on duty.
Any combination of education, training and work experience that provides the required knowledge, skills and abilities.
Successfully pass an extensive 10 year criminal background check conducted by the FBI.
Successfully pass computerized employment testing and in-person interview
Six months experience as a server in a high-volume, full service establishment.
Standing - Regularly
Walking - Regularly
Climbing - Rarely
Sitting - Rarely
Stooping/Kneeling - Occasionally
Lift/Carry up to 15 lbs. - Frequently
Lift/Carry up to 30 lbs. - Frequently
Lift/Carry up to 50 lbs. - Frequently
Push/Pull up to 25 lbs. of exertion - Frequently
Push/Pull up to 50 lbs. of exertion - Occasionally
Work below waist level - Frequently
Work at waist to shoulder level - Frequently
Work above shoulder level - Rarely
Reach further then arm s length - Rarely
Fingering - Regularly
Grasping / Holding - Regularly
Speaking (in English) - Regularly
Hearing (understanding English) - Regularly
Seeing - Regularly
Work in confined spaces - Frequently
Exposure to extreme temperatures - Occasionally
Operate tools and/or machinery - Occasionally
Operate office equipment - Rarely
Operate motorized vehicles/equipment - N/A
Work at heights balancing - N/A
Use/exposure to hazardous substances - Occasionally