HOST - $19.50/ hr MERCANTILE DINING & PROVISION

  • TASTES MERCANTILE DENVER LLC
  • Denver, Colorado
  • Aug 06, 2022
Full time

Job Description

Description:

POSITION TITLE: HOST

REPORTS TO: RESTAURANT MANAGER / SUPERVISOR

SUMMARY:

Do you love making people feel welcome? Are you an individual that makes eye contact and greet everyone as they approach you? Are you always smiling and has a go to attitude to help and make people happy? Do you take pride in making a positive first and last impressions to guests? Do you have a good sense of urgency and enjoy a fast paced environment? If you said yes to all of those or some of those, you are the person we are looking for! Come and join us at Tastes On The Fly, we are looking for a Host to assist in coordinating our guests seating as well as providing a welcoming and friendly atmosphere while they wait to be seated. In your role, you represent our Restaurant in a professional manner, ensuring our guests have a positive experience from the moment they walk in, to the moment they leave. Additionally, the host "orchestrates" the flow of the restaurant and must seat guests efficiently in a manner that is fair to employees and conducive to the demands put on the kitchen.

WHO WE ARE: Tastes On The Fly started in 1999 by 4 restaurant entrepreneurs and, it has grown into of the world's leading boutique airport dining operators. We provide high-quality, local authentic experiences in an airport setting.

Our Culture and Mission is: "Every team member, everyday" Every guest, every time". We possess a passion for food & beverage and are Ambassadors to the local food scene. We partner with highly regarded chefs and artisan producers. We provide genuine hospitality vs service.

EXAMPLE OF DUTIES:

These are essential functions and the percentages are estimates only.

35% - Remain by entrance to restaurant in order to greet guests and bid them farewell.

50% - Walk Guests to their tables, maintain an even rotation amongst servers

5 % - Answer phones, assist passengers with questions

5% - Maintain cleanliness of host and entrance area. Maintain quality and availability of menus.

5% - Assist servers and server assistants if needed

OTHER:

Maintain regular and prompt attendance in conformation with company standards and policies. Employees with irregular attendance may be subject to disciplinary action, up to and including termination of employment. Consistent time and attendance is essential to the successful operation of the department.

Maintain a professional demeanor with co-workers and guests at all times. Maintain a professional and hygienic appearance at all times. Report to work in a clean and complete uniform.

Due to the seasonal nature of the restaurant industry, employees may be required to work varying schedules to accommodate the business needs of the restaurant

Upon employment, all employees are required to fully comply with the Tastes on the Fly SF rules and regulations for the safe and efficient operation of its business. Employees who violate these rules and regulations may be subject to disciplinary action, up to and including termination of employment.

Requirements:

SPECIFIC JOB KNOWLEDGE AND ABILITY:

Individual must posses the following knowledge, skills and abilities and must be able to demonstrate that they can perform the essential functions of the position with or without reasonable accommodation, using some other combination of skills and abilities

Ability to understand verbal English, i.e. basic guest questions regarding the menu and facility
Ability to write and read basic English
Ability to greet and seat customers
Knowledge of table settings and service ware.
Ability to communicate in a clear and concise manner to fellow coworkers and guests
Ability to work in a fast paced environment and multitask

SUPPORTIVE FUNCTIONS:

In addition to performing the essential functions, this position may be required to perform any combination of the following supportive functions, with the percentage of time performing each function solely at the discretion of the department manager, which may be based upon the particular requirements of that day.
Perform general cleaning tasks in keeping your work area neat, clean and organized, using standard, approved cleaning products as assigned by the manager.
Folding napkins for other meal periods to maintain adequate supplies.
Perform any and all other duties asked of you related to the operation of the restaurant

QUALIFICATIONS:

Any combination of education, training and work experience that provides the required knowledge, skills and abilities.
Successfully pass an extensive 10 year criminal background check conducted by the FBI.
Successfully pass computerized employment testing and in-person interview

EXPERIENCE:

6 months host or server experience

PHYSICAL REQUIREMENTS

Task

Standing - Regularly
Walking - Regularly
Climbing - Rarely
Sitting - N/A
Stooping/Kneeling - Occasionally
Lift/Carry up to 15 lbs. - Occasionally
Lift/Carry up to 30 lbs. - Rarely
Lift/Carry up to 50 lbs. - Rarely
Push/Pull up to 25 lbs. of exertion - Rarely
Push/Pull up to 50 lbs. of exertion - Rarely
Work below waist level - Rarely
Work at waist to shoulder level - Regularly
Work above shoulder level - Rarely
Reach further then arm s length - Rarely
Fingering - Regularly
Grasping / Holding - Regularly
Speaking (in English) - Regularly
Hearing (understanding English) - Regularly
Seeing - Regularly
Work in confined spaces - Rarely
Exposure to extreme temperatures - Rarely
Operate tools and/or machinery - N/A
Operate office equipment - Occasionally
Operate motorized vehicles/equipment - N/A
Work at heights balancing - N/A
Use/exposure to hazardous substances - Rarely