Server

  • SEA PINES RESORT LLC
  • Hilton Head Island, South Carolina
  • Aug 03, 2022
Full time

Job Description

Our Vision

We are committed to creating memorable experiences and exceeding our guests' expectations through personalized service and premier facilities.

Our Core Values

Our core values are the HEART of who we are and what we do!
Honesty - We commit to demonstrate integrity and sincerity on a daily basis.
Energy - We strive with passion to achieve the vision and mission of The Sea Pines Resort.
Accountability - We honor our obligations and exceed the expectations of both our guests and teammates.
Respect - We actively participate in a culture of caring for our guests and teammates.
Teamwork - Through our culture of continuous learning and improvement, we recruit, hire, train and nurture the best talent in our industry.

Benefits

Along with an outstanding work environment, our employees enjoy the following benefits and privileges:

Competitive wages
Health, dental, vision, life and other insurance after a 60-day waiting period
401 K program with matched contributions
Employee Referral Program that pays you $250 when you refer a candidate to our resort
The Sea Pines Resort is also home to the Inn & Club at Harbour Town, Hilton Head Island s only Forbes Four Star property. Employees have many opportunities available for career growth in the hospitality field through creating memorable experiences for our guests.
Property and resort privileges, including preferred pricing on tournament tickets to the RBC Heritage Presented by Boeing. Hosted annually on The Sea Pines Resort's famed Harbour Town Golf Links, the RBC Heritage Presented by Boeing is South Carolina's only PGA TOUR event and one of golf's most renowned tournaments. This fast-paced week is an exciting time to be a part of The Sea Pines Resort team, and employees can purchase discounted tickets to the tournament.

Food & Beverage Career Opportunities

With nine different dining concepts and an in-house catering team, The Sea Pines Resort offers many opportunities for those who want to further their careers in the food and beverage field.

JOB SUMMARY

We are looking for a highly motivated, customer focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.

ESSENTIAL DUTIES & RESPONSIBILITIES

Check station assigned to you prior to opening for cleanliness of work areas.
Serve guest orders promptly and according to the service manual.
Prepare the restaurant pre-shift for the service ahead
Be aware of daily additions, soups, drinks, and "86" items and can
Be knowledgeable of all menu items, their garnish, contents, and preparation methods. Be prepared to answer any questions about the menu in a direct, concise way.
Assist the host/hostess with prompt and courteous greeting and seating of guests.
Accurately practices service standards
Can recite all menu items and ingredients of each item.
Can recite all Premium/Super Premium items - beer, wines, liquors and knows prices - can open a bottle of wine.
Can ring up all to, close guest checks, and does paperwork accurately.
Ensure the check is presented in a timely fashion.
Can answer basic questions, give directions and information about the resort and local areas.
Ensure timely beverage refills.
Uses daily opportunity to upsell when taking orders i.e. appetizers, desserts, and beverages.
Be able to operate Micros POS (where applicable). No voids or deletes without management s written approval.
Ensures proper recording of all cash and credit tips and accurately records sales and tips.
Must be able to climb stairs multiple times per shift.
Must be able to carry a tray weighing 10-20 lbs. over the shoulder.
Approaches the table in 45 seconds.
Introduces his/herself to the guest.
Checks with guests often to ensure satisfaction.
Pre-busses his/her table, and ensures his/her stations are clean, safe, and sanitary.
Check food before serving it to guests to ascertain that appearance, temperature and portions are correct.
Each employee is expected to carry out all reasonable requests by management, which the associate is capable of performing.

EDUCATION and/or EXPERIENCE

Experience serving customers either in a restaurant or banquet setting.

One to four years of education that provides the required knowledge, skills, and abilities.