The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards.
Develop and complete catering solutions to meet customers' needs
Develop and maintain effective client and customer rapport
Deliver consistent quality in planning and carrying out events
Facilitate the delivery of prepared food and set up of events crafted from banquet event orders
Assist clients in planning special events and providing creative solutions to clients' needs
Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation
Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event
Responsible for delivering food and labor targets
Responsible for execution of catering events of varied size and scope including staffing and management
Ensure accurate reporting of all catering related revenue, expenses, and receivables
Recruit, train, schedule and develop team members
Ensure compliance with all food, occupational, and environmental safety policies
This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Requires at least 2 years of experience
Prior experience in a management or supervisory role preferred
Previous experience in events, hospitality and catering preferred
Requires a bachelor's degree or equivalent experience
Available to work event-based hours
Must have excellent communications skills
Complete Food Handlers and Alcohol Service Certifications as required
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Ability to stand for extended periods of time
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Nearest Major Market: Cleveland