Audit

  • Heritage House Resort & Spa
  • Jul 25, 2022
Full time

Job Description

Do you enjoy working alone, being organized, working with numbers and supporting a team behind the scenes? Consider applying for our Night Audit position to experience this magical place within our historical Reception building that was built in 1877. As a member of Sea Shadows Inn Management LLC, the Night Audit for Heritage House Resort & Spa will work directly with the team, and guests, to ensure a world class guest experience by providing courteous, accurate, consistent, and efficient services.

ESSENTIAL JOB FUNCTIONS:

  • Perform daily checks and balances for all guest reservations
  • Post all necessary hotel, restaurant, spa and retails charges to guest
  • Run nightly audit on the property management system
  • Address any discrepancies found
  • Make sure there is daily back up for all daily revenue transactions
  • Tend to all guest needs
  • Answer phone promptly
  • Book room reservations if necessary
  • Be the main point of contact as the only personnel active throughout the night
  • Maintain knowledge of hotel facilities/services, rates, room accommodations, and all hotel and departmental policies and procedures
  • Email pertinent report to all necessary parties
  • Assist with late check-ins and early check-outs as needed

ESSENTIAL WORK SKILLS:
  • Accounting skills: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, ability to compute rate, ratio, and percent
  • Ability to draw and interpret graphs
  • Effective verbal and written communication skills in English; secondary languages preferred for communication with ESL guests and staff alike
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, reports and receipts
  • Ability to write routine correspondences
  • Ability to speak comfortably and effectively before groups of customers or employees of organization
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Dealing successfully with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds

MINIMUM EDUCATION, EXPERIENCE AND PHYSICAL REQUIREMENTS:

  • High school diploma or general education degree (GED)
  • One year of related experience and/or training; or equivalent combination of education and experience
  • Ability to stand, walk, sit, use hands and fingers to handle, feel, and push, and reach with hands and arms
  • Ability to lift and/or move up to 50 pounds. For example: Luggage, Firewood, Boxes, etc.
  • Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
  • The nature of the position requires working during late PM and early AM hours.

ABOUT US: Situated on 37 oceanfront acres draped in cypress, eucalyptus, and lavender, Heritage House Resort & Spa is truly paradise on the Pacific. Our award-winning resort is more than a place to work. It is an opportunity to connect with people and nature. As an employee, you'll enjoy working with a team of hospitality professionals who are dedicated to welcoming and sharing this special place with our guests.