Turndown Attendant - Waldorf Astoria, Atlanta Buckhead

  • Hilton
  • Atlanta, Georgia
  • Jul 25, 2022
Full time Other

Job Description

What will I be doing:

What will I be doing?

As a Turndown Attendant, you would be responsible for cleaning and stocking guest rooms and providing turndown service in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Provide turndown service to include, but not limited to, partially removing and storing bedcover, fulfilling specified guest preferences (i.e. filling ice bucket, etc.) and replenishing amenities, linens and supplies Clean and stock guest rooms as assigned, including, but not limited to, cleaning bathtub, toilet, sink, walls, mirrors, tiles, counters and floor surfaces Change bed linens Dust furniture, pictures, drawers, window ledges and shelves Replenish amenities, linens and supplies in guest room Vacuum and empty trash Conduct visual room inspection upon completion Dispose of trash and recyclables in accordance with the hotel's green guidelines Perform Room Attendant and other Housekeeping services, as requested Respond to special guest requests in a timely, friendly and efficient manner

What are we looking for?

• Minimum of two years previous housekeeping experience as a room attendant in a luxury hotel
• Possess a positive and outgoing personality
• Attention to detail is very important
• Professional appearance and grooming
• Ability to utilize iPod touch with various applications

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality Productivity Dependability Customer Focus Adaptability