Night Auditor - Dallas, Irving, Lewisville, The Colony, Grand Prairie - Hourly rate: $20.00

  • Budget Suites of America, LLC
  • Dallas, Texas
  • Jul 21, 2022
Full time

Job Description

Bigelow Management is a real estate management and development company headquartered in Las Vegas, NV managing real estate properties (Budget Suites) and acquired by the same family Company for over 45 years. Bigelow Management currently owns and operates 7,158 apartments located in the southwest.

We offer competitive salaries and great benefit options, paid vacation, 9 paid holidays, and 401(k) plan with company match. The hourly rate is $20.00.

We are currently hiring Night Auditors to work at our Dallas, Lewisville, Irving, The Colony and Grand Prairie, TX locations. Applicants must be willing to work 3:00 PM to 11:30 PM.

Responsibilities Post charges, process payments, closing paperwork, balance, and make corrections to customer accounts as needed

Complete audit reports

Maintain daily logs

Welcome, greet, interact with, and assist guests in a professional manner

Provide excellent service within the property's service standards

Exhibit a professional demeanor and willingness to assist all guests whenever possible

Answer property questions; provide accurate information regarding rooms

Contribute to a positive, empowering work environment by consistently performing assigned day-to-day responsibilities

Respond to and resolve guest complaints in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties

Ensure the privacy and confidentiality of guests

Register and assign rooms to guests

Control and issue keys to rooms

Verify correct charges and credits are posted to the corresponding guest folio

Collect all required guest profile information during check-in process

Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift

Resolve guest complaints within scope of authority, otherwise referring matters to Front Desk management

Job Requirements:
3-5 years experience in a similar role

A high school diploma or GED required

Availability to work 3:00 PM to 11:30 PM

Bi-lingual English/Spanish a plus

Perform other job related duties as assigned

High standard of integrity and professionalism is required at all times

Drug free at all times