Host | Hostess

  • NeueHouse
  • Jun 22, 2022
Full time

Job Description

NeueHouse is the private workspace and cultural home for creators, innovators, and thought leaders. With iconic buildings, timeless design, thought-provoking cultural experiences, and elevated hospitality, NeueHouse has reimagined the ideal environment for creative potential and progress.

Our Properties

NeueHouse currently operates across three different, but equally iconic properties in New York City and Los Angeles:

Our Madison Square (MSQ) House is situated in New York's iconic Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s - and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held.

Our Hollywood House (HWD), which sits on Sunset Boulevard, is one of LA's most celebrated buildings and occupies the original CBS Studio (the world's first structure built intentionally for broadcast). Here genre-defining artists from Orson Wells and Lucille Ball, to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy.

Our Bradbury House (BB) sits within the Bradbury building in DTLA. Built-in 1893, the Bradbury Building is an architectural masterpiece and one of Los Angeles' most historic landmarks. It has been heralded as one of the most thrilling spaces in all North America and is renowned for its breathtaking skylit atrium filled with walkways, stairs, balconies, and intricate ironwork.

These properties are complemented by forthcoming houses in Venice Beach, and Miami, as well as proposed European locations. Regardless of locale, and by deliberate design, all our environment and teams support, nurture and connect the NeueHouse community in reaching their creative potential.

The Role

The helps to create a warm, enthusiastic welcome for our guests at NeueHouse HWD where there is a renewed focus on F&B programs. Reporting to the F & B Manager, the Host/Hostess is responsible for effectively communicating with guests and managing the guest check-in experience.

NeueHouse's team is lean and runs with a mindset of "no task is too small." The Host/Hostess should expect to manage through ambiguity and support all NH departments to enhance member experience while promoting and marketing the brand authentically.

Requirements

The role requires someone who is ready to:

Welcome guests to NeueHouse Restaurant.

Must possess a clean professional presentation at all times.

Provide accurate wait times and monitor waiting lists.

Manage reservations.

Escort customers to assigned dining or bar areas.

Provide menus and announce server's name.

Greet customers upon their arrival & departure.

Coordinate with wait staff about available seating options

Maintain a clean reception area.

Answer incoming calls and address customers' queries.

Assists wait staff as needed.

We are looking to connect with candidates who bring:

Have a minimum of 1 year of experience in a similar position.

Flexible schedule is required, including evenings, weekends, and holidays.

Able to handle multiple tasks at one time.

Must be able to work in a high-paced and dynamic operation.

Excellent organizational skills and communication skills are necessary.

Must be detailed oriented, excellent computer skills necessary.

Have a pleasant, friendly, and helpful manner.

Work in a safe, prudent, and organized manner.

able to use excel and email.

Outstanding communication and interpersonal skills

Reliability, consistency, and a positive attitude. High energy showing excitement and enthusiasm.

Ability to stand/walk for an extended period.

Ability to work well under pressure and have excellent communication skills.

COVID19: The health and well-being of our members and staff have been our number one priority and the guiding force behind all our decisions as we open our doors. We encourage you to learn more about our commitment to safety by reading the steps we have taken to ensure that all Members and teams feel safe, comfortable, and secure, going forward on our website.

Diversity & Representation: NeueHouse is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by laws.