Patient Food Service Host Relief - AdventHealth Shawnee Mission All the benefits and perks you need for you and your family: Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Providing faith-based, whole person care to Kansas City since 1962 Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: 6:00am - 3:00pm; including rotating weekends and some holidays Shift : Days Location: 9100 W. 74 th Street, Mission, KS 66204 The community you'll be caring for: At AdventHealth Shawnee Mission, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas. The role you'll contribute: The Patient Food Service Host, under close supervision, serves patients of diverse ages, cultures, and backgrounds by taking menu orders in person and over the phone, utilizing a computerized diet office application and basic knowledge of therapeutic diets. Assembles tray and tray items and delivers food to patients. Builds and maintains strong relationships with Nursing and provides excellent customer service to patients and their families. Complies with the facility, Nutritional Services (NS), and regulatory standards. Participates in department process improvement efforts. The value you'll bring to the team: Utilizes the computerized diet office application to guide and input patient menu selections to comply with the prescribed diet order. Utilizes knowledge of therapeutic diets. Suggests complimentary menu items, condiments, and add-ons to comply with the diet order and improve patient satisfaction. Verifies and reads back menu selections. Maintains a record of patient preferences and pertinent information in the notes section of the patient's account. Follows approved scripting during menu ordering and delivery. Utilizes bedside menu entry to record patient menu selections. Demonstrates competency in using an iPad for bedside menu entry process. Assembles trays per therapeutic diet guidelines and the established presentation standards. Ensures all patient food deliveries and retrievals are consistent with established timeframes, per department standard; checks trays for accuracy before delivery to patient. May assist with food prep and assembly as needed. Provides quality and professional customer service. Actively listens to the customer and strives to ensure excellent patient satisfaction. Responds to patient and family food service concerns. Implements service recovery Consistently obtains two patient identifiers; follows HIPAA regulations. Remains up to date on NS policies and SOPs. Participates in staff meetings and completes all mandatory education. Wears approved uniform and maintains a professional appearance, including AdventHealth ID badge and hair maintained per AdventHealth standard in patient areas. Maintains a positive attitude to new ideas and concepts within the department. Qualifications The expertise and experiences you'll need to succeed: KNOWLEDGE AND EXPERIENCE STRONGLY PREFERRED: Ability to read, write, speak, and comprehend English Ability to communicate with customers, in person and over the phone, professionally and efficiently Ability to handle customer interactions in a prompt, courteous, and helpful manner Ability to use common software applications and hardware (e.g., iPad, ToughBook) KNOWLEDGE AND EXPERIENCE PREFERRED: Knowledge of therapeutic diets Ability to effectively multi-task Bilingual English/Spanish Knowledge of Nutritional Services software EDUCATION AND EXPERIENCE REQUIRED: No Previous Experience is Required EDUCATION AND EXPERIENCE PREFERRED: High School Diploma or Equivalent Previous food service experience desirable May be required to obtain and maintain state specific certifications Servsafe certification This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Category: Nutritional Services Organization: AdventHealth Shawnee Mission Schedule: Per Diem Shift: 1 - Day Req ID: We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Apr 14, 2024
Full time
Patient Food Service Host Relief - AdventHealth Shawnee Mission All the benefits and perks you need for you and your family: Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Providing faith-based, whole person care to Kansas City since 1962 Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: 6:00am - 3:00pm; including rotating weekends and some holidays Shift : Days Location: 9100 W. 74 th Street, Mission, KS 66204 The community you'll be caring for: At AdventHealth Shawnee Mission, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas. The role you'll contribute: The Patient Food Service Host, under close supervision, serves patients of diverse ages, cultures, and backgrounds by taking menu orders in person and over the phone, utilizing a computerized diet office application and basic knowledge of therapeutic diets. Assembles tray and tray items and delivers food to patients. Builds and maintains strong relationships with Nursing and provides excellent customer service to patients and their families. Complies with the facility, Nutritional Services (NS), and regulatory standards. Participates in department process improvement efforts. The value you'll bring to the team: Utilizes the computerized diet office application to guide and input patient menu selections to comply with the prescribed diet order. Utilizes knowledge of therapeutic diets. Suggests complimentary menu items, condiments, and add-ons to comply with the diet order and improve patient satisfaction. Verifies and reads back menu selections. Maintains a record of patient preferences and pertinent information in the notes section of the patient's account. Follows approved scripting during menu ordering and delivery. Utilizes bedside menu entry to record patient menu selections. Demonstrates competency in using an iPad for bedside menu entry process. Assembles trays per therapeutic diet guidelines and the established presentation standards. Ensures all patient food deliveries and retrievals are consistent with established timeframes, per department standard; checks trays for accuracy before delivery to patient. May assist with food prep and assembly as needed. Provides quality and professional customer service. Actively listens to the customer and strives to ensure excellent patient satisfaction. Responds to patient and family food service concerns. Implements service recovery Consistently obtains two patient identifiers; follows HIPAA regulations. Remains up to date on NS policies and SOPs. Participates in staff meetings and completes all mandatory education. Wears approved uniform and maintains a professional appearance, including AdventHealth ID badge and hair maintained per AdventHealth standard in patient areas. Maintains a positive attitude to new ideas and concepts within the department. Qualifications The expertise and experiences you'll need to succeed: KNOWLEDGE AND EXPERIENCE STRONGLY PREFERRED: Ability to read, write, speak, and comprehend English Ability to communicate with customers, in person and over the phone, professionally and efficiently Ability to handle customer interactions in a prompt, courteous, and helpful manner Ability to use common software applications and hardware (e.g., iPad, ToughBook) KNOWLEDGE AND EXPERIENCE PREFERRED: Knowledge of therapeutic diets Ability to effectively multi-task Bilingual English/Spanish Knowledge of Nutritional Services software EDUCATION AND EXPERIENCE REQUIRED: No Previous Experience is Required EDUCATION AND EXPERIENCE PREFERRED: High School Diploma or Equivalent Previous food service experience desirable May be required to obtain and maintain state specific certifications Servsafe certification This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Category: Nutritional Services Organization: AdventHealth Shawnee Mission Schedule: Per Diem Shift: 1 - Day Req ID: We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Apr 14, 2024
Full time
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
"Job Overview Do you take pride in providing excellent meals and having fun at the same time? To Go Specialists will enhance Guests' takeout experience by offering personalized service and food and drink suggestions. Responsibilities include, but are not limited to taking accurate orders, assembling prepared food and drink orders, walking orders to Guests inside and outside the restaurant for curbside pickup and managing transactions. What You Need to Succeed: Skills to Make the Grade: Explain menu items and offers suggestions to guests Correctly takes and enters orders Ability to work under pressure Assembles and walks orders to guest for pickup inside and outside for curbside pickup in a timely manner Perform the physical demands: Lift and carry up to 30 pounds Stand for several hours Can bend, reach, and stoop Walks constantly inside and outside the restaurant BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. We are a global pioneer and an industry leader in Seafood Sustainability. Red Lobster has a long-standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. Descripción general del trabajo Te enorgulleces de ofrecer excelentes comidas y divertirte al mismo tiempo? Los especialistas de To Go mejorarán la experiencia para llevar de los Huéspedes al ofrecer un servicio personalizado y sugerencias de comida y bebida. Las responsabilidades incluyen, pero no se limitan a tomar pedidos precisos, ensamblar pedidos de alimentos y bebidas preparados, pedidos a pie a los Huéspedes dentro y fuera del restaurante para la recogida en la acera y la gestión de transacciones. Lo que necesita para tener éxito: Habilidades para hacer el grado: Explicar los elementos del menú y ofrece sugerencias a los huéspedes Toma y introduce correctamente los pedidos Capacidad para trabajar bajo presión Ensambla y recorre los pedidos a los huéspedes para la recogida dentro y fuera para la recogida en la acera de manera oportuna Realizar las demandas fÍsicas: Levante y lleve hasta 30 libras Permanecer de pie durante varias horas Puede doblarse, alcanzar y agacharse Camina constantemente dentro y fuera del restaurante Grandes planes están en el horizonte para Red Lobster. Nuestro equipo y restaurantes son geniales hoy, pero nuestro futuro es aún mejor. No hay mejor momento que ahora para unirse a la Familia Red Lobster! Gran Mariscos Puedes estar orgulloso de la comida que sirves. La tremenda variedad de mariscos nos convierte en el destino perfecto para los amantes de los mariscos. Somos pioneros a nivel mundial y líderes de la industria en Sostenibilidad de Mariscos. Red Lobster tiene un compromiso de larga data con la pesca y la agricultura sostenibles. Somos fundadores y actuales miembros de la Global Aquaculture Alliance y un miembro actual del National Fisheries Institute. Nuestro equipo se enorgullece de ser conocido por no servir a ninguna especie en peligro de extinción en el menú y por comprar sólo de las pesquerías que se gestionan de manera sostenible a través de los estándares BAP (Best Aquaculture Practices) Grandes personas Nuestros restaurantes tienen una rica historia de cumpleaños, aniversarios, recepciones, reuniones y otras ocasiones memorables importantes. Eres parte de una familia incredÍble. Nuestros restaurantes son un lugar donde puedes hacer amigos y encontrar un mentor. Es importante que nuestra familia de miembros del equipo florezca, aprenda y crezca. Nuestro programa RL Cares, por ejemplo, está diseñado par ayudar a los miembros del equipo con gastos no planificados en momentos de gran necesidad. Devuélvele a la comunidad. Nuestro programa RL Shares dona millones de libras de alimentos a bancos de alimentos y refugios de alimentos en todo el país, lo que hace una diferencia significativa para las personas sin hogar y hambrientas en las comunidades donde operamos. Grandes resultados Un restaurante que es amado. Nuestras calificaciones se encuentran entre las más altas en comidas informales para los seguidores de restaurantes y la participación de los consumidores. "
Apr 12, 2024
Full time
"Job Overview Do you take pride in providing excellent meals and having fun at the same time? To Go Specialists will enhance Guests' takeout experience by offering personalized service and food and drink suggestions. Responsibilities include, but are not limited to taking accurate orders, assembling prepared food and drink orders, walking orders to Guests inside and outside the restaurant for curbside pickup and managing transactions. What You Need to Succeed: Skills to Make the Grade: Explain menu items and offers suggestions to guests Correctly takes and enters orders Ability to work under pressure Assembles and walks orders to guest for pickup inside and outside for curbside pickup in a timely manner Perform the physical demands: Lift and carry up to 30 pounds Stand for several hours Can bend, reach, and stoop Walks constantly inside and outside the restaurant BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. We are a global pioneer and an industry leader in Seafood Sustainability. Red Lobster has a long-standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country - making a significant difference for the homeless and hungry in the communities where we operate. Great Results A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. Descripción general del trabajo Te enorgulleces de ofrecer excelentes comidas y divertirte al mismo tiempo? Los especialistas de To Go mejorarán la experiencia para llevar de los Huéspedes al ofrecer un servicio personalizado y sugerencias de comida y bebida. Las responsabilidades incluyen, pero no se limitan a tomar pedidos precisos, ensamblar pedidos de alimentos y bebidas preparados, pedidos a pie a los Huéspedes dentro y fuera del restaurante para la recogida en la acera y la gestión de transacciones. Lo que necesita para tener éxito: Habilidades para hacer el grado: Explicar los elementos del menú y ofrece sugerencias a los huéspedes Toma y introduce correctamente los pedidos Capacidad para trabajar bajo presión Ensambla y recorre los pedidos a los huéspedes para la recogida dentro y fuera para la recogida en la acera de manera oportuna Realizar las demandas fÍsicas: Levante y lleve hasta 30 libras Permanecer de pie durante varias horas Puede doblarse, alcanzar y agacharse Camina constantemente dentro y fuera del restaurante Grandes planes están en el horizonte para Red Lobster. Nuestro equipo y restaurantes son geniales hoy, pero nuestro futuro es aún mejor. No hay mejor momento que ahora para unirse a la Familia Red Lobster! Gran Mariscos Puedes estar orgulloso de la comida que sirves. La tremenda variedad de mariscos nos convierte en el destino perfecto para los amantes de los mariscos. Somos pioneros a nivel mundial y líderes de la industria en Sostenibilidad de Mariscos. Red Lobster tiene un compromiso de larga data con la pesca y la agricultura sostenibles. Somos fundadores y actuales miembros de la Global Aquaculture Alliance y un miembro actual del National Fisheries Institute. Nuestro equipo se enorgullece de ser conocido por no servir a ninguna especie en peligro de extinción en el menú y por comprar sólo de las pesquerías que se gestionan de manera sostenible a través de los estándares BAP (Best Aquaculture Practices) Grandes personas Nuestros restaurantes tienen una rica historia de cumpleaños, aniversarios, recepciones, reuniones y otras ocasiones memorables importantes. Eres parte de una familia incredÍble. Nuestros restaurantes son un lugar donde puedes hacer amigos y encontrar un mentor. Es importante que nuestra familia de miembros del equipo florezca, aprenda y crezca. Nuestro programa RL Cares, por ejemplo, está diseñado par ayudar a los miembros del equipo con gastos no planificados en momentos de gran necesidad. Devuélvele a la comunidad. Nuestro programa RL Shares dona millones de libras de alimentos a bancos de alimentos y refugios de alimentos en todo el país, lo que hace una diferencia significativa para las personas sin hogar y hambrientas en las comunidades donde operamos. Grandes resultados Un restaurante que es amado. Nuestras calificaciones se encuentran entre las más altas en comidas informales para los seguidores de restaurantes y la participación de los consumidores. "