Experienced Medical Front Desk Receptionist - Fenton

  • Michigan Eye Institute
  • Fenton, Michigan
  • Jun 20, 2022
Full time Office and Administrative Support

Job Description

We are looking for an experienced Medical Front Desk Receptionist to join our team in Fenton.

What does this position do?

Welcome and check patients in or out; verify and update demographic information in computer system as necessary.

Confirm availability and accuracy of insurance information, authorization, and referrals.

Respond to patient questions or concerns in a professional and empathetic manner.

Stock, organize, and maintain a clean work station and patient refreshment area.

Perform general clerical duties, as necessary.


What are the position requirements?

Education and Experience:

High School Diploma/GED or equivalent.

Preferred Skills and Abilities:

One to three years' experience as a Medical Receptionist.

Experience using iMedicWare (iMW), My Vision Express (MVE), Management Plus (M+), Nextech, Allscripts, Opargo software.

Familiarity with Ophthalmology and Optometry practice.

Familiarity with HIPAA Compliance.

Required Skills and Abilities:

Strong verbal/written communication abilities; respectful and empathetic toward patients and co- workers.

Organized, strong attention to detail, and be able to execute quickly and efficiently.

Effective problem solving and troubleshooting skills.

Have high integrity; be reliable and hard-working.

Computer literacy.


The work schedule is Monday through Friday with a one-hour lunch break, and an occasional Saturday if/as needed.

We have company-provided and voluntary Medical, Dental, Life/AD&D, Short-Term and Long-Term

Disability, HSA/FSA, Accident, and Hospital Indemnity Insurance Plans, a generous Optical Program.

We offer 401(k) Plan with Company Match.

We have (8) Paid Holidays and a generous Paid Time Off program.

We have a Uniform Reimbursement Program for Full- and Part-Time Employees.