Product Owner - Hospitality Domain - Hotel, PMS, CRS, POS Experience - Remote
We continuously seek exceptional associates when recruiting new employees. We pride ourselves on having extensive experience working with clients in all major markets. Cognizant's delivery model is infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions and business results. Are you ready to be a change-maker? At Cognizant, we believe those who challenge the way they work today will own the way tomorrow. When was the last time you felt proud about your work?
About Cognizant Consulting
Cognizant Consulting combines deep domain expertise with advanced technology thinking to help global 2000 companies worldwide accelerate their digital journeys. By orchestrating capabilities across strategy, design, IT and industry /functional knowledge, we help, clients solve their toughest business-technology challenges at speed and scale, and lead in today's dynamic digital age -- while planning for whatever tomorrow brings. We do this by applying a keen understanding of the uniquely human aspirations, behaviours and needs of our clients' customers and employees to first envision and specify, and then deliver and extend modern digital solutions that enable leading players to differentiate and ultimately separate from the competition. Learn more by visiting us at
12+ plus years progressive work experience
At least 5 years' experience in product management, product development, product marketing, or operations
Must have direct hands-on hotel experience
Preferred: Hospitality Industry experience, covering the entire guest journey (reservation/booking, stay)
Preferred: Experience leading a team of product managers,
Roles & Responsibilities
Identify and analyze gaps between current processes and desired state and document process requirements on cross functional and complex projects.
Analysis of processes and software capabilities including system process analysis, design, and prototyping, as well as develop alternative design solutions, advise on options, risks, costs, and impact on other business processes and/or systems.
Responsible for collaborating with business partners to assist a delivery team to produce technical solutions to address complex business needs.
Create and validate recommended test scripts and scenarios working with testing team for large cross functional complex projects.
Create user stories and support features development in an Agile software engineering environment
Co-create the product strategy and make data-driven decisions with the product team
Guide the product team on product road map decisions
Guide the product team on developing hypotheses and performing experiments
Guide the product team on creating user stories and ensuring data instrumentation of new features
Partner with research, analytics, data science & operations teams to deeply understand, analyze, and synthesize customer and company needs into product priorities, roadmaps, and detailed specifications.
Partner with development team leadership and maximize development team efforts
Take responsibility for and proactively manage the profit and loss associated with the product portfolio
Provide guidance on the technical stack used for the product portfolio and integration points with other products
Develop a deep understanding of the market as well as our customers, their pains and jobs-to-be-done. Systematically analyze user feedback
Know the competitive landscape and differentiate a product portfolio through innovation and positioning
Lead engagement with cross-functional teams (Sales, Legal, Marketing, Security, and more) and drive outcomes
Perform team reviews and regularly engage with team members to drive individual success
Manage development and services purchased budget, tracking, invoicing, and reporting
Work is remote with limited travel: 5-10% of time. On-site can be an option
BS in business, engineering, or a related field; MBA would be a significant plus
Preferred: degree in the hotel or tourism industry
Excellent soft skills like communication (written and verbal fluency in English), collaboration, facilitation, and adaptability, to compliment your hard skills.
Passion for delivering a remarkable customer experience and can develop a deep understanding of our products and their use cases.
Able to build empathy for our customers and their problems.
Track record of leading and proactively managing end-to-end execution of projects and processes.
Experience with a variety of product tools
Data-driven mindset and experience with SQL or a willingness to learn.
Great at explaining highly technical initiatives to technical and non-technical stakeholders.
Comfortable and able to execute in a highly ambiguous, fluid environment
Highly collaborative and constantly learning
Excellent problem-solving ability
Strong ownership and accountability; strong work ethic
Non-territorial and non-political; more focused on the good of the company than his or her own personal agenda. Shares information freely with leaders, peers, and team
Strong bias for action and a results-oriented sense of urgency
Fearless attitude and sense of humor
Our strength is built on our ability to work together. Our diverse set of backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to construct meaningful solutions through true collaboration.
If you are comfortable with ambiguity, excited by change, and excel through autonomy, we would love to hear from you!
Cognizant is an Equal Opportunity Employer M/F/D/V
Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network Assists Veterans in building and growing a career at Cognizant that allows them to demonstrate the leadership, loyalty, integrity, and dedication to excellence instilled in them through participation in military service
Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)