Server

  • Inns of Aurora
  • Aurora, NY 13026, USA
  • Jun 16, 2022
Full time

Job Description

Position Purpose:

The Fargo Server will receive and expedite food and beverage orders and ensure a casual and relaxing dining experience.

Responsibilities/Duties/Functions/Tasks:

Set up dining area and server stations before each shift

Stay informed of daily menu updates, seasonal products and local food offerings

Set tables prior to guest arrival with appropriate utensils, condiments etc.

Restock all stations

Greet and introduce oneself to guests in designated sections in timely manner

Describe and recommend wines and specialty beverages to guests

Check identification for guests to verify age requirements for purchase of alcoholic drinks

Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary

Check in with guests to ensure satisfaction

Prepare cocktails as ordered and bring to guests, or deliver to bartender

Expedite food from kitchen to guest tables

Complete all side work and daily cleaning tasks in checklist binder

Complete all cleaning duties required at end of shift

Present checks on each table, collect payments and cash guest out correctly

Complete and produce accurate check-outs at the end of each shift

Allocate tips to all support staff per IOA guidelines

Report any customer service or issues in the dining area to restaurant management team

Maintain the cleanliness of the service area

Attend all mandatory training and meetings

Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook

Follow guidelines and expectations as stated in the employee handbook

Other duties, as assigned

Requirements

Excellent verbal communication skills

Ability to multi-task effectively

Ability to maintain neat, professional and clean appearance and practices

Ability to work while standing for long periods of time

Ability to work in a team environment

Ability to adhere to proper food regulation standards and health and safety standards

Ability to maintain calm and collected demeanor in fast-paced working conditions

Flexibility with guest needs and hourly schedules

PREFERENCES

High school or college degree

Previous serving experience in a casual atmosphere

Knowledge and understanding of workplace safety procedures

Local wine and food knowledge

SPECIAL POSITION REQUIREMENTS

TIPS certification; will train as needed

Benefits

We are proud to offer outstanding benefits to all of our employees.

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.

Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.

We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.