Golden Entertainment, Inc.
Las Vegas, Nevada
Mar 26, 2024
Full time
Summary: Work with the Back of House staff and Food Servers to ensure guests have all food and beverage items needed and follow pre-determined service standards to ensure a positive guest dining experience at a level consistent within the Pool environment Essential Functions and Responsibilities: Deliver food orders from kitchen to guest day beds or lounge chairs Greet the guests in an upbeat and positive manner Restock the kitchen line and condiments Reset both large and small trays to ensure proper supplies are available Prepare "to-go" items for guests Maintain a general knowledge of menu items and beverages offered Monitor and maintain cleanliness, sanitation and organization of assigned work areas Maintain complete knowledge and complies with all Departmental policies, procedures and service standards Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards Perform other duties as assigned Requirements: Qualifications Six months previous experience performing same or similar job duties preferred Previous experience working in a high-paced food & beverage outlet preferred Experience providing high-touch guest service Ability to manage multiple tasks and remain calm in a high-paced environment Ability to effectively communicate in English, both written and verbal High school diploma or equivalent preferred Minimum 18 years of age Proven experience providing high level of guest service Obtain and maintain all work cards as required by the company Verify right to work in the United States Work Cards Health Physical Requirements Frequently lift, carry, push, pull or otherwise move objects weighing up to 35 lbs. Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces Vision, hearing, speaking and literacy (critical). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Potential Conditions Working inside in a noisy, smoky, and hot or cold environment Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. Return to Search Return to Search If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at . We are committed to providing equal employment opportunities.Click here to see our EOE statement. To review our privacy policy, please click here