Restaurant Manager | Verōnika

  • Fotografiska
  • New York, New York
  • May 13, 2022
Full time

Job Description

Fotografiska

Anything but an ordinary museum, in 2010 Fotografiska was founded in Stockholm and in late 2019 opened its newest outpost in a treasured, historic landmark building in NYC's Flatiron District. The iconic NYC and Stockholm locations are complemented by expansion in Tallinn, and forthcoming museums in Berlin, Shanghai and Miami. Fotografiska's goals are simple: to inspire a more conscious world through the power of photography, to bring people together, raise awareness and create positive change. The Museum showcases the greatest photographers, whether they are emerging artists or already established internationally.

Fotografiska | New York

Located at 281 Park Avenue South, the six-floor, 45,000 sq ft building is a registered landmark built in 1894 and originally named "The Church Mission House". We've renovated this iconic jewel to be a new experience of world-class art, cultural events, retail, and epicurean dining, in an awe-inspiring space.

The Role

The Verōnika Restaurant Manager role requires the planning and coordinating of all day-to-day activities required to run a large-scale, world-class restaurant operation at Fotografiska New York. Reporting into the Verōnika General Manager and Food and Beverage leadership team, it is the responsibility of the Restaurant Manager to lead a front-facing operation, produce excellent results, and deliver exceptional service to our Members and Guests. To ensure the complete satisfaction of Member and Guest requests and professional resolution of all service issues, our Restaurant Manager represents Verōnika and Fotografiska with hospitality and generosity in every interaction.

Requirements

8+ years acting as a Restaurant Manager or similar role in luxury hospitality, food + beverage, or bar environments.

Hold responsibility for long range strategic planning for all restaurant elements of our Verōnika F&B program.

Manage and oversee daily planning and upkeep of operations to ensure an integrated, efficient, and profitable organization.

The capacity to work within an ever-changing environment, assisting to develop operating procedures as the business dictates and the willingness to support in other areas as required to maintain the integrity of The Verōnika Restaurant operations.

An advocate and ambassador of service excellence that understands the critical role that exceeding and maintaining service expectations plays in the success of building F+B operations.

As an ultimate ambassador for the Verōnika brand the Restaurant Manager will ensure customer relations for all Members and Guests are executed to the highest level of service, resolving all customer complaints & correspondence as required.

Encompassing several spheres of hospitality - blending service excellence, innovation, creativity and operations the role calls upon but is not limited to: leadership by example, team building and guest rapport, alongside workflow and management of all restaurant operational functions.

Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, inventory, and cash control. Read, plan and communicate P&L statements.

Pre and post service analysis of the cost effective and efficient allocation of staffing levels per service in relation to daily reservations and or event bookings.

Proven leadership and professional development experience with teams of individuals from a variety of departments: Events, Membership, Programming, Operations, Facilities, Marketing & Sales, IT & A/V, etc.

Oversee all Management team's implementation of training manuals and materials for Bar & Floor staff across the venue.

Assist the Verōnika General Manager with recruitment, the establishment of operating systems and the onboarding and set up of training schedules with new staff.

Assist the Veronika General Manager in counting monthly inventory pars of OS&E, Uniforms & Linens and inputting these into Excel and Xtra Chef.

Creating an excellent work environment, the ability to bring a diverse group of humans from various experiences, countries, and cultures together centered upon teamwork and mutual respect.

Ongoing development of team members to ensure detailed product knowledge, growth and professionalism. Effective performance management and discipline of all bar staff.

Effective communication during pre-service briefings of information relating to all wine offerings, members, guests, and daily operations.

Set the standards of service unique to Verōnika, consistently working to improve the delivery of service, implementing all systems to ensure smooth delivery.

Attend and coordinate daily / weekly & monthly operational meetings to ensure effective coordination and cooperation between departments.

Implement effective policies to ensure that overall Restaurant, Kitchen and BOH areas cleanliness meets State Health Code Standards, with the expectation of always passing a Grade A.

May be required to lift up to 50 lbs. occasionally. Must be able to stand for a long periods of time. Available to work late nights, as required.

COVID19: The health and well-being of our members and staff has been our number one priority and the guiding force behind all our decisions as we open our doors. We encourage you to learn more about our commitment to safety by reading the steps we have taken to ensure that all guests and teams feel safe, comfortable, and secure, going forward on our website.

Diversity & Representation: Fotografiska is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family + Caregiver Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Work From Home

Free Food & Snacks

Wellness Resources