Solutions Architect, Restaurant Engagement & Operations

  • McDonald's Corporation
  • Chicago, Illinois
  • May 13, 2022
Full time Other

Job Description

Job Description

As a member of the Global Enterprise and Segment Architecture team that defines enterprise architecture strategy, north star visions, architecture standards, while also overseeing segment architecture execution, this individual will have overarching architecture responsibility for the portfolio of solutions across restaurant engagement and operations. Supported business functional areas include (not exhaustively):

Restaurant labor planning, scheduling, reporting, time management, as well as hiring, onboarding, training & certification, benefits management, etc.

Crew engagement platform and products

Restaurant cash and inventory management

Digital food safety operations, shift management, and compliance solutions

This is an area that effectively makes strategic and coherent architecture decisions that will shape the new digital experience for restaurant employee and bring modern solutions to our owner/operators that perform at McDonald's scale.


Work closely with business leadership and define platform and architecture strategy, north star architecture blueprint that enables the business priorities and vision; collaborate with business and technology teams to define and align roadmaps.

Create and maintain capabilities map, solution blueprints, and integration standards for the responsible business functional areas.

Collaborate with appropriate systems and business stakeholders to define identity and data management standards and end-to-end integration views.

Develop and execute architecture and technology standardization strategy that enables agile and global rollout of new capabilities.

Provide architecture guidance for technology product teams.

Oversee technology consulting vendors and ensure they are following all architectural and engineering standards and meeting all KPI's set forth by the Enterprise Architecture team.

Lead architecture and technical solution evaluation in RFPs and vendor/solution selections in the responsibility areas.

Lead in-depth technical assessments or analysis for select high-stakes projects with defined outcomes.

Collaborate with other solution and domain architects in defining and executing holistic ecosystem architecture directions.

Support technology leadership in owner/operator communications and alignment on technology direction.