We are looking for Restaurant/Bar Servers for . Located in the middle of Chicago shopping central, this tavern provides a neighborhood feel along with a full scratch kitchen and intriguing cocktails. This role entails serving patrons by providing information to help food and beverage selections; presenting ordered choices, while providing excellent customer service to ensure guest satisfaction and return. Servers take drink/food orders in a timely matter and delivers food and beverages while creating an entertaining and fun environment for patrons. This position ensures the quality of the drink, food and overall guest experience is excellent.
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Provide excellent customer service to ensure guest satisfaction
Maintain a neat, organized front-of-house environment
Assist with opening/closing tasks and side work as outlined
Protect establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies (BASSET & Food Handler Certifications; any additional certifications as required)
Greet customers with a warm welcome and your name
Check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages
Take and serve drink orders and up-sell and cross-sell products; check beverages and food for quality and presentation before serving to guests
Check back on guests to ensure quality satisfaction with service and products
Respond appropriately to customer complaints and bring any issues to a manager
Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment; returning change or credit card and signature slip to guests
Conclude dining experience by acknowledging choice of venue; invite guests to return
Required Knowledge, Skills, & Abilities:
Ability to interact with guests and provide excellent customer service
Strong people skills
Problem-solving and conflict management skills
Knowledge and passion for Chicago nightlife a plus!
Ability to lift/move up to 40lbs
Ability to stand/walk for entire shift
Must be at least 21 years of age
Must have flexible/late-night/weekend availability
Must provide or be willing to obtain both BASSET & Food Handler certifications
$9/hr + Tips (Tips Average $25-$50/hour); Paid Weekly