Venue Supervisor

  • Lodge Management Group
  • Chicago, Illinois
  • May 12, 2022
Full time Office and Administrative Support

Job Description

We are looking for an experienced Hospitality manager to organize and oversee daily operations of our facilities. You will be responsible for coordinating activities and helping people reach their full potential. Hospitality managers are always focused on ensuring an excellent customer experience. They are leaders and problem solvers. Excellent communication and organizational skills are vital.

Responsibilities

Preserve excellent levels of internal and external customer service

Identify customers needs and respond proactively to all of their concerns

Establish targets, KPI's, schedules, policies and procedures

Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork

Comply with all health and safety regulations

Report on management regarding sales results and productivity

Requirements

Minimum 2 years of management experience

Basic financial understanding and accountability

Product ordering and inventory management preferred

Strong sense of urgency and attention to detail

Hospitality and community engagement

Serving, Bartending required

Upserve/ Breadcrumbs P.O.S. knowledge a plus

Qualifications

At least 21 years of age

Basic computer skills

Written and verbal comprehension

Must have open availability and be willing to work nights and weekends until as late as 5 or 6 a.m.

Proven food and beverage management experience

Working knowledge of various computer software programs (MS Office, restaurant management software, POS)

Ability to spot and resolve problems efficiently

Mastery in delegating multiple tasks

Communication and leadership skills

Up to date with food and beverages trends and best practices

Ability to manage personnel and meet financial targets

Guest-oriented and service-minded

Benefits

Paid Weekly

M/D/V/L

401K ILSC