UX Researcher

  • Creative Circle
  • Chicago, Illinois
  • May 04, 2022
Full time Other

Job Description

Our hospitality client is looking for a UX Researcher to join their team in full time capacity beginning as soon as April 2022!


This role is remote but will move to a hybrid model 3 days onsite, downtown! Bonus: company offers 6 weeks a year to work fully remote from anywhere!!


This is an exciting role for a UX Researcher to partner with the UX and product teams leading usability testing projects and leverage other user research methods to provide insight to Digital design practices.


UX Researcher MUST HAVE skills:

- 2+ years' of UX research experience

- experience coordinating, moderating, analyzing, and documenting in-person, task-based usability testing

- experience conducting research specifically for digital products, website & apps


Responsibilities of the UX Researcher role:

- analyze journeys and interactions using Content Square

- consult stakeholders on UX best practices

- implement methods of gathering input and feedback from customers across research phases

- facilitating research debriefs and presenting findings


Hospitality, travel or loyalty program experience would be considered a bonus