Beverage Manager - The Newbury Boston

  • The Newbury Boston
  • Boston, MA, USA
  • Apr 29, 2022
Full time General Managers and Management Executives

Job Description

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. .


Highgate, in partnership with Major Food Group, has announced plans to open The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay. This iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building will be thoughtfully transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street.


The Beverage Manager is responsible for the planning and directing of all aspects of the beverage operation as well as floor management of day to day operations of the F&B operation. Establish standards, budgets, cost control measures, payroll, inventory and maintain quality standards to ensure guest satisfaction.

To serve the guests in a Five Star manner. Assure highest quality of the Department by working in an efficient and conscious manner, as well as, maintaining and developing the highest service standards possible.


  • - Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
    - Lead floor shifts in The Street Bar, Personal Dining and Banquets as needed.
    - Ensuring consistent training programs of all bartending staff throughout the food and beverage operation.
    - Partnering with purchasing team to ensure proper requisitioning policies are in place and adhered to.
    - Accurate ordering of beverage, accounting of monthly inventory and ensuring pour cost measures are in place.
    - Partnering with Major Food Group to curate all beverage menus while ensuring the vision and ethos of The Newbury Brand are in line with these offerings.
    - Actively participate in banquet menu tastings to guide clients through beverage selections.
    - Assist in supervising all F&B personnel including but not limited to issuing performance evaluations and appropriate coaching and counseling as outlined by Highgate Hotels.
    - Respond to guest complaints in a timely manner.
    - Assist in preparing the F&B budget and monitor department performance. Perform any necessary follow-up, including forecasting.
    - Ensure consistent and accurate accounting of payroll for all associates as well as all tendered transactions via our POS terminals and appropriate documented paperwork.
    - Monitor industry trends, take appropriate action to maintain competitive and profitable operations.
    - Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
    - Assist in coordinating and monitoring all phases of Loss Prevention in the F&B department.
    - Prepare and submit required reports in a timely manner.
    - Organize and conduct department meetings on a regular basis.
    - Monitor quality of service and product.
    - Cooperate in menu planning and preparation.
    - Ensure timely purchase of F&B items, within budget allocation.
    - Ensure compliance with all local liquor laws, and health and sanitation regulations.
    - Ensure departmental compliance with SOP's.
    - Attend and/or conduct departmental and hotel training
    - Interview candidates for front-of-house F&B positions and follow standards for hiring approvals.
    - Ensure overall guest satisfaction.