Guest Services Concierge, Miami Cancer Institute, FT, Varies

  • Baptist Health South Florida
  • Miami, Florida
  • Jan 06, 2022
Full time

Job Description

Baptist Health South Florida is once again one of the 2021 Fortune 100 Best Companies to Work For! This is the 21st time Baptist Health has been recognized on the list. We have also been recognized for being among the best healthcare providers in the nation by U.S. News World Reports in its 2 Best Hospitals and have been honored as one of PEOPLE's Companies that Care by PEOPLE magazine and Great Place to Work.

Baptist Health South Florida is the region's largest not-for-profit healthcare organization with more than 23,000 employees working across 11 hospital campuses and more than 100 outpatient facilities throughout Miami-Dade, Monroe, Broward, and Palm Beach counties. In 2016 we welcomed the newest weapon in the fight against cancer, the world-class Miami Cancer Institute and proton therapy center.

Everything we do at Baptist Health, we do to the best of our ability. That includes supporting our team with extensive training programs, millions of dollars in tuition assistance, comprehensive benefits and more. Working within our award-winning culture means getting the respect and support you need to do your best work ever. Find out why this is the best place to be your best!


Coordinates patient and guest services for reception area. Acknowledges, greets and assists visitors, and interacts in a courteous and helpful manner with patients, families, guests and hospital staff to convey a positive first impression. Serves as liaison between patient, family and clinical staff. Seeks a satisfactory and expedited solution to a complaint, problem, or special need. Interfaces effectively with all members of the healthcare team.


High School Diploma, Certificate of Attendance, Certificate of Completion, GED or experience required. Bilingual preferred. Computer knowledge and proficiency in Microsoft Office Outlook and Excel. Previous experience in customer services preferred.

Job: Non-Clinical and Administrative Customer Service
Primary Location: Miami
Organization: Miami Cancer Institute at Baptist Health
Schedule: Full-time
Job Posting: Jan 3, 2022, 11:26:35 AM
Unposting Date: Ongoing