Director of Special Event Operations

  • Specialty Restaurants Corporation
  • Miami, Florida
  • Jan 01, 2022
Full time Other

Job Description

Known as the hottest destination for locals, celebrities, and tourists alike, the award-winning Rusty Pelican offers its guests eclectic and impressive contemporary American cuisine and the freshest local seafood. The Rusty Pelican has been serving the people of Miami for years, establishing a name for itself as one of the nation's trendiest locations. With dazzling waterfront views, artfully hand-crafted cocktails, glamorous d├ęcor, and top-notch service, experience the excitement of working alongside the amazing team at the Rusty Pelican.

The Director of Special Events Operations works in conjunction with the Catering Department to coordinate and supervise the execution of all banquet functions to ensure client's specifications are adhered to and that the function runs smoothly and efficiently. He/she supports the General Manager and the Director of Catering by completing tasks as requested

The ideal candidate will excel in both strategic and executional areas in order to implement initiatives to better the organization. In order to succeed, this candidate should feel comfortable taking on a range of responsibilities including hiring and training, implementing programs, and acting as the leader for the organization.


  • Responsible for completing performance reviews and making recommendations for the promotion, hiring, and advancement of banquet personnel.
  • Responsible for the training, supervising, and termination of all banquet personnel in conjunction with the General Manager
  • Responsible for reviewing all Banquet Contracts to coordinate a schedule of events for each function.
  • Responsible for requisitioning or obtaining equipment and supplies needed for each function.
  • Responsible for inspecting the banquet room prior to the function to verify that the room setup, menu, and schedule of events are top-notch.
  • Responsible for greeting clients prior to the event and for being present throughout the main course of the event to assist the banquet staff if needed.
  • Responsible for checking in with the clients during the course of the event to ensure satisfaction and to respond to any additional requests.
  • Responsible for overseeing the banquet staff during banquet functions to ensure that all details are carried out according to the client's contract.
  • Responsible for forecasting labor needs for the banquet department and entering in the banquet departments schedule in to the BOH system weekly to ensure that each function is adequately staffed.


  • Minimum 3 years related experience in a convention center and/or upscale luxury brand hotel, overseeing a minimum of $5MM in banquet operations revenue annually.
  • Strong knowledge of Food & Beverage service procedures. With a strong background in hospitality.

Required Skills:

  • Must be able to create and maintain a team atmosphere with in the department and ensure that employees are appropriately trained and have an adequate workload.
  • Excellent interpersonal, verbal, and written communication skills.
  • Proven ability to perform all positions in banquet operations in order to supervise, direct, and train banquet personnel.
  • Strong PC skills with a working knowledge of including but not limited to MS Excel, MS Word, MS Office, and Outlook.
  • Must be able to clearly and effectively communicate in English