Marketing Operations Specialist

  • Deliverect
  • Miami, Florida
  • Jan 01, 2022
Full time

Job Description

Who are we?

Deliverect is in hyper-growth! As a global SaaS Soonicorn, our mission is to be the backbone of on-demand food, with over 45 million orders completed, operating in 11 countries and rising. We simplify online order management to help restaurants, cloud kitchens and food chains around the world become faster, smarter and more connected, so they can serve even more delicious food to their customers. With real-time insights they can manage inventory, track revenue growth, automatically update stock, adjust menus globally and spot new opportunities across platforms with ease.


Who we work with

Our partners are the food delivery platforms you know and love, such as Deliveroo, Uber Eats, Doordash, Delivery Hero and our customers include Taco Bell, Burger King, KFC, Unilever - and likely your favorite local takeaway too!


Our People

Located in our hubs across Europe, North America, South America, Australia and the Middle East we currently have over 250 people and are growing rapidly. Our people are ambitious, take ownership and celebrate success with the entire team. Because we have a deep level of respect for each other, there is always room to learn and develop.


Reason for the role

Given our ambitious global growth plans, we are looking for a Marketing Operations Specialist to support our Americas Commercial team, enabling effective usage of our MarTech. The role requires a passion for technology and its capacity to make a difference in the life of our customers.


Reporting to the EMEA-based Marketing Operations Manager, this role is part of the Global Marketing team and will work very closely with the regional marketing teams to ensure that they can successfully leverage HubSpot to drive results.


Tasks and responsibilities

  • Creating landing pages, forms, workflows, templates, and emails that support campaign execution
  • Ensuring marketing and sales HubSpot processes are aligned
  • Identifying and implementing improvements to workflows and data management to support our growth plans
  • Managing HubSpot data and ensuring the overall health and proper use of our CRM
  • Helping to build structure and ensure effective use of MarTech stack across teams
  • Supporting Regional Marketing by identifying best practices and managing use of HubSpot
  • Sharing templates, creating shared reports, documenting campaign processes, and facilitating a smooth and timely execution of campaigns
  • Managing MarTech onboarding for new hires in the marketing team, to ensure new team members have a smooth transition to our way of working, and using our tools and shared reports
  • Working with Digital, Content, Design and Event colleagues to ensure the effectiveness of integrated campaigns.


Job Requirements

  • 3+ years of experience with HubSpot or similar marketing automation platforms
  • Strong written and verbal communication skills in English. Spanish and/or Portuguese a plus.
  • Deep understanding of customer roles, personas and buyer segmentation
  • You take initiatives, you're a self-starter and you act with confidence and conviction
  • You are ambitious and driven to accomplish your goals
  • You are a team player who thrives in global environments
  • You have a strong attention to detail


What we offer?

  • All our employees receive stock options
  • We want to support everyone. We offer flexibility around working hours, locations and office days.
  • Diverse international team; regular company and team events
  • Transparency and visibility including a weekly company sprint on vision, strategy, roadmap and progress
  • Constantly innovating product with weekly releases, constant new features and incremental optimisations
  • An early position in a scaling international startup with strong growth plans
  • Be a part of solving some of the biggest challenges facing the global food tech market


Equal Opportunities

We value strength from diversity, embracing our differences by working together within a safe and inclusive working environment. You are welcome at Deliverect for who you are, no matter where you come from or what you look like. Our workplace is for everyone. We are committed to treating everyone fairly and equally. If you need any support during our recruitment process, please get in touch with us at .