Nordic Center Attendant/Instructor

  • Solitude Mountain Resort
  • Nov 21, 2021
Full time Other

Job Description

Description

JOB TITLE: Nordic Center Attendant/Instructor

DIVISION: Nordic Center

REPORTS TO: Nordic Center Manager

LOCATION: Nordic Center

CLASSIFICATION: Seasonal Hourly

PURPOSE OF POSITION: The Nordic Center Attendant is responsible for instructing group and private lessons for various age and ability levels, guiding snowshoe tours, providing information to guests and directing them to appropriate base areas, as well as assisting guests with rental equipment. This position must have excellent customer service skills, basic math skills, and be willing to work weekends and holidays during the ski season.

SPECIFIC JOB REQUIREMENTS:

  • Must be able to handle cash and maintain accurate transactions
  • Pass and retail sales
  • Ski instructor and snow shoe guide
  • Wax and ski technician
  • Ski and snowshoe rental tech
  • Ability to work outside in winter conditions
  • Has experience of/or ability to learn to sell products in Nordic Retail Shop
  • Has experience of/or ability to learn to distribute Nordic ski and snowshoe rental equipment

JOB DUTIES AND RESPONSIBILITIES:

  • Answer questions about the resort, terrain, snow, and grooming conditions
  • Answer incoming phone calls
  • Shoveling and snow removal
  • Maintain a clean and organized work environment (vacuum, shovel, toilet, etc.)
  • Provide a friendly professional demeanor, acknowledge guests with a smile
  • Conduct group and private cross country ski lessons that help guests of all ages and ability levels
  • Host guided and informative snow shoe tours
  • Correctly handle cash and follow all opening and closing procedures
  • Quickly notify manager of any shortage in retail/rental merchandise, register funds or unsafe situations
  • Sell tickets at correct rate in a courteous and friendly manner
  • Be conscious of safety at all times while completing job duties and responsibilities
Requirements