Location: Courtyard by Marriott Buffalo Airport, 4243 Genesee St, Cheektowaga, NY 14225
Responsible for the overall success of the hotel, meeting or exceeding planned objectives for revenue and profit. Ensure superior service is provided to all guests and product quality standards are met.
-Oversee the facility operations including guest services, housekeeping, maintenance, sales, food and beverage and human resources.
-Foster a positive, cooperative work environment between staff and management.
-Directly supervises employees in all departments. Carries out supervisory responsibilities in accordance with the organizations' policies and applicable laws.
-Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and disciplining employees; planning, assigning, directing work, addressing complaints and resolving problems.