Guest Service Associate

  • European Wax Center - Brookhaven
  • Atlanta, Georgia
  • Nov 13, 2021
Full time Other

Job Description

We have an excellent opportunity to join a growing team! Earn great pay plus performance incentives as a Guest Service Associate at European Wax Center, the world's leading expert in comfortable and healthy body waxing.

We're in the business of Revealing Beautiful Skin, and with your help, you'll give guests a reason to walk in, and STRUT out . We provide upscale waxing at an affordable price. European Wax Center is one of the fastest growing franchises in the country.

We are seeking Guest Service Associates who are friendly, well spoken, detailed oriented and conscientious, who will thrive in a fast-paced work environment. Full and Part Time positions are available. We are open 7 days a week and offer day and night shifts.

At European Wax Center we take pride in our employees, so our guests can take pride in us. We provide excellent service to our guests in a comfortable, fun environment. Sales and customer service experience is required, Millennium software experience a plus. You must be available to work some evenings and weekends. If you like being rewarded for doing things the right way, strive to achieve high standards of accomplishment and want to be part of a valued team, contact us today!

Benefits

  • Health Insurance available to full time associates.
  • Earn $11-17/hour including base wage, bonus and commissions.
  • Paid time off.
  • Discounts on services and retail products
  • Work in a beautiful, well-managed facility.
  • Be part of a successful team, one of the top in the country!
  • Ongoing training and career development.
  • Positive, growing culture with promotion from within.

Responsibilities

  • Answering busy phone lines - Smart reservations scheduling for guest's convenience and Wax Center productivity
  • Greeting Guests and explaining wax services in a professional manner
  • Ability to sell wax packages, EWC retail products and deliver great customer service to guests
  • Must be results oriented and meet monthly sales goals
  • Responsible for maintaining an impeccably clean and professional Wax Center for guests and employees on a daily basis that exceed all operational requirements and state agency regulations
  • Must be able to maintain organized thoughts while multi-tasking and "thinking on your feet".

Qualifications

  • Sales and retail customer service experience preferred.
  • Ability to effectively communicate with guests about our services, our products and center policies and procedures on the telephone and in person.
  • Handle pressure with panache
  • Have a remarkable eye for detail
  • Ability to work flexible days and hours, evenings and weekends
  • Ability to work cohesively with others in a fun, fast paced environment
  • Present a professional image in appearance, words and actions.
  • Must have reliable transportation.

This is an amazing opportunity for someone to be a part of a young, progressive company!

Please submit contact information, hours of availability and resume for consideration.