Beverage Server - Part Time

  • Penn National Gaming, Inc.
  • Nov 12, 2021
Full time F & B Managers

Job Description

Don't just work. Work Happy.A career in gaming? At Hollywood Casino Gulf Coast, we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.An individual could be successful if they possess the following.Provides personalized service and uses guest nameResolves service problems according to guidelinesServes as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photosPromotes casino events and programsProvides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every roundMonitors guest consumption of alcohol and intervenes as needed according to guidelinesTakes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests Handles money according to procedureWorks well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisorMaintains clean and stocked workstationMust be 21 years of ageHigh school diploma or equivalentRead, write legibly, understand and speak EnglishExcellent customer service/communication skillsCount money and change correctlyKnow or is able to learn tray service, cocktail ingredientsAvailable to work required schedule which may include nights, weekends, holidays and overtime as neededMust meet professional appearance standards as prescribed by company policy Must be physically mobile with reasonable accommodationMust be able to respond to visual and oral cuesMust be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of timeAble to tolerate second-hand smoke, noise, bright lights Able to work at a fast pace in often crowded/noisy environmentPhysically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spacesWhether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization.Equal Opportunity Employer