Host

  • Eataly North America
  • Nov 05, 2021
Full time

Job Description

Job Description

A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eatalys restaurants. Reports to the Restaurant Manager.

* Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
* Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
* Takes and manages reservations in restaurants that allow reservations
* Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
* Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
* Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
* Performs other duties as required or assigned