JOB SUMMARY: The primary responsibility of the quick service restaurant team member is to provide excellent customer service to guests by preparing and cooking food orders per guest's requests. ESSENTIAL JOB FUNCTIONS: Prepares and produces menu items to recipe standards in a quick and efficient manner. Can prepare items such as but not limited to soups, salads, appetizers, sandwiches, entrees, breakfast items and desserts. Ability to work in a fast paced, high volume kitchen that prepares quick service items according to recipe specifications. Controls food production in all work areas including proper cooking methods, proper cooking times and temperature. Familiar with all phases of food preparation techniques. Maintains assigned station and equipment in a clean and sanitary condition. Provides fast, friendly, professional and responsive customer service to restaurant guests and staff. Engages in friendly conversations with guest whenever possible using 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. Assist in training new team members and management staff during their training period. Responsible for periodic cleaning tasks assigned by management. Resolve guest complaints expeditiously and inform management of the complaints.QUALIFICATIONS: High School Diploma or equivalent required. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be 18 years of age. Must pass background check. Must be able to work any day of the week and any shift, including holidays and weekends. Must present a well-groomed appearance. Must have excellent customer service/communication skills. 2-3 years of culinary experience/education preferred. WORK ENVIRONMENT REQUIREMENTS: Must be able to work independently along with a team mentality. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more. Must be able to stand for prolonged periods of time or entire shift. Must be able to work at a fast pace and in stressful situations. Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust. Must be able to read, write, speak and understand English. Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
Mar 28, 2024
Full time
JOB SUMMARY: The primary responsibility of the quick service restaurant team member is to provide excellent customer service to guests by preparing and cooking food orders per guest's requests. ESSENTIAL JOB FUNCTIONS: Prepares and produces menu items to recipe standards in a quick and efficient manner. Can prepare items such as but not limited to soups, salads, appetizers, sandwiches, entrees, breakfast items and desserts. Ability to work in a fast paced, high volume kitchen that prepares quick service items according to recipe specifications. Controls food production in all work areas including proper cooking methods, proper cooking times and temperature. Familiar with all phases of food preparation techniques. Maintains assigned station and equipment in a clean and sanitary condition. Provides fast, friendly, professional and responsive customer service to restaurant guests and staff. Engages in friendly conversations with guest whenever possible using 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. Assist in training new team members and management staff during their training period. Responsible for periodic cleaning tasks assigned by management. Resolve guest complaints expeditiously and inform management of the complaints.QUALIFICATIONS: High School Diploma or equivalent required. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be 18 years of age. Must pass background check. Must be able to work any day of the week and any shift, including holidays and weekends. Must present a well-groomed appearance. Must have excellent customer service/communication skills. 2-3 years of culinary experience/education preferred. WORK ENVIRONMENT REQUIREMENTS: Must be able to work independently along with a team mentality. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more. Must be able to stand for prolonged periods of time or entire shift. Must be able to work at a fast pace and in stressful situations. Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust. Must be able to read, write, speak and understand English. Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
Overview: $ 15.50 / hour A Restaurant Line Cook at Worlds of Fun would be responsible for preparing food to order, following recipes and menu specifications. This would include tasks such as: Measuring and preparing ingredients Cooking food items using a variety of cooking techniques, such as grilling, sautéing, and frying Following food safety and sanitation guidelines Maintaining cleanliness and organization of the kitchen Collaborating with other kitchen staff to ensure efficient and timely food service Communicating with servers and supervisors regarding orders and any issues that may arise Assisting with inventory and ordering supplies as needed It's important to note that the specific duties and responsibilities may vary depending on the restaurant's menu and size. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
Mar 25, 2024
Full time
Overview: $ 15.50 / hour A Restaurant Line Cook at Worlds of Fun would be responsible for preparing food to order, following recipes and menu specifications. This would include tasks such as: Measuring and preparing ingredients Cooking food items using a variety of cooking techniques, such as grilling, sautéing, and frying Following food safety and sanitation guidelines Maintaining cleanliness and organization of the kitchen Collaborating with other kitchen staff to ensure efficient and timely food service Communicating with servers and supervisors regarding orders and any issues that may arise Assisting with inventory and ordering supplies as needed It's important to note that the specific duties and responsibilities may vary depending on the restaurant's menu and size. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
Overview: $ 15.50 / hour A Restaurant Line Cook at Worlds of Fun would be responsible for preparing food to order, following recipes and menu specifications. This would include tasks such as: Measuring and preparing ingredients Cooking food items using a variety of cooking techniques, such as grilling, sautéing, and frying Following food safety and sanitation guidelines Maintaining cleanliness and organization of the kitchen Collaborating with other kitchen staff to ensure efficient and timely food service Communicating with servers and supervisors regarding orders and any issues that may arise Assisting with inventory and ordering supplies as needed It's important to note that the specific duties and responsibilities may vary depending on the restaurant's menu and size. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
Mar 25, 2024
Full time
Overview: $ 15.50 / hour A Restaurant Line Cook at Worlds of Fun would be responsible for preparing food to order, following recipes and menu specifications. This would include tasks such as: Measuring and preparing ingredients Cooking food items using a variety of cooking techniques, such as grilling, sautéing, and frying Following food safety and sanitation guidelines Maintaining cleanliness and organization of the kitchen Collaborating with other kitchen staff to ensure efficient and timely food service Communicating with servers and supervisors regarding orders and any issues that may arise Assisting with inventory and ordering supplies as needed It's important to note that the specific duties and responsibilities may vary depending on the restaurant's menu and size. Some of our amazing perks and benefits: Paid training and FREE uniforms! FREE admission to Worlds of Fun and other Cedar Fair parks! FREE tickets for friends and family! 25% discounts on Food and 25% discounts on Merchandise! Work with people from here, near and from all over the world! Employee-only RIDE nights, GAME nights and FREE FOOD events! Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
JOB SUMMARY: The primary responsibility of the quick service restaurant team member is to provide excellent customer service to guests by preparing and cooking food orders per guest's requests. ESSENTIAL JOB FUNCTIONS: Prepares and produces menu items to recipe standards in a quick and efficient manner. Can prepare items such as but not limited to soups, salads, appetizers, sandwiches, entrees, breakfast items and desserts. Ability to work in a fast paced, high volume kitchen that prepares quick service items according to recipe specifications. Controls food production in all work areas including proper cooking methods, proper cooking times and temperature. Familiar with all phases of food preparation techniques. Maintains assigned station and equipment in a clean and sanitary condition. Provides fast, friendly, professional and responsive customer service to restaurant guests and staff. Engages in friendly conversations with guest whenever possible using 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. Assist in training new team members and management staff during their training period. Responsible for periodic cleaning tasks assigned by management. Resolve guest complaints expeditiously and inform management of the complaints. Qualifications: QUALIFICATIONS: High School Diploma or equivalent required. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be 18 years of age. Must pass background check and drug test. Must be able to work any day of the week and any shift, including holidays and weekends. Must present a well-groomed appearance. Must have excellent customer service/communication skills. 2-3 years of culinary experience/education preferred. WORK ENVIRONMENT REQUIREMENTS: Must be able to work independently along with a team mentality. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more. Must be able to stand for prolonged periods of time or entire shift. Must be able to work at a fast pace and in stressful situations. Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust. Must be able to read, write, speak and understand English. Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
Mar 05, 2024
Full time
JOB SUMMARY: The primary responsibility of the quick service restaurant team member is to provide excellent customer service to guests by preparing and cooking food orders per guest's requests. ESSENTIAL JOB FUNCTIONS: Prepares and produces menu items to recipe standards in a quick and efficient manner. Can prepare items such as but not limited to soups, salads, appetizers, sandwiches, entrees, breakfast items and desserts. Ability to work in a fast paced, high volume kitchen that prepares quick service items according to recipe specifications. Controls food production in all work areas including proper cooking methods, proper cooking times and temperature. Familiar with all phases of food preparation techniques. Maintains assigned station and equipment in a clean and sanitary condition. Provides fast, friendly, professional and responsive customer service to restaurant guests and staff. Engages in friendly conversations with guest whenever possible using 10/5 Rule: 10 feet - make eye contact and smile, 5 feet - greet and speak to guest. Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards. Assist in training new team members and management staff during their training period. Responsible for periodic cleaning tasks assigned by management. Resolve guest complaints expeditiously and inform management of the complaints. Qualifications: QUALIFICATIONS: High School Diploma or equivalent required. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must be 18 years of age. Must pass background check and drug test. Must be able to work any day of the week and any shift, including holidays and weekends. Must present a well-groomed appearance. Must have excellent customer service/communication skills. 2-3 years of culinary experience/education preferred. WORK ENVIRONMENT REQUIREMENTS: Must be able to work independently along with a team mentality. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 25 lbs or more. Must be able to stand for prolonged periods of time or entire shift. Must be able to work at a fast pace and in stressful situations. Is able to tolerate areas containing second-hand smoke, high noise levels, bright lights and dust. Must be able to read, write, speak and understand English. Must be able to maneuver around office areas, effectively work in high traffic areas and responds to visual and aural cues.
Overview: $17.50 per hour. Restraurant Culinary Leader is responsbile for the culinary operation of their assigned work location. Ensuring food is prepared and served properly and that the dining experience is World Class! This may include: Works along side Divisional Chef to create menu items. Prepare and cook different menu items. Notifies kitchen personnel of shortages or special orders. Cooks and prepares food items. Ensures product temperature controls are met and maintained for quality and safety. Serves food in correct portions to ensure proper food cost procedures are followed. Notifies Team Leader of any malfunctions, safety concerns or needs. Ensures all safety equipment is being used properly. Follows Board of Health regulations. Other duties may be assigned. Knowledge of common cooking methods; knife cuts Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
Mar 25, 2024
Full time
Overview: $17.50 per hour. Restraurant Culinary Leader is responsbile for the culinary operation of their assigned work location. Ensuring food is prepared and served properly and that the dining experience is World Class! This may include: Works along side Divisional Chef to create menu items. Prepare and cook different menu items. Notifies kitchen personnel of shortages or special orders. Cooks and prepares food items. Ensures product temperature controls are met and maintained for quality and safety. Serves food in correct portions to ensure proper food cost procedures are followed. Notifies Team Leader of any malfunctions, safety concerns or needs. Ensures all safety equipment is being used properly. Follows Board of Health regulations. Other duties may be assigned. Knowledge of common cooking methods; knife cuts Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
Overview: $17.50 per hour. Restraurant Culinary Leader is responsbile for the culinary operation of their assigned work location. Ensuring food is prepared and served properly and that the dining experience is World Class! This may include: Works along side Divisional Chef to create menu items. Prepare and cook different menu items. Notifies kitchen personnel of shortages or special orders. Cooks and prepares food items. Ensures product temperature controls are met and maintained for quality and safety. Serves food in correct portions to ensure proper food cost procedures are followed. Notifies Team Leader of any malfunctions, safety concerns or needs. Ensures all safety equipment is being used properly. Follows Board of Health regulations. Other duties may be assigned. Knowledge of common cooking methods; knife cuts Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
Mar 25, 2024
Full time
Overview: $17.50 per hour. Restraurant Culinary Leader is responsbile for the culinary operation of their assigned work location. Ensuring food is prepared and served properly and that the dining experience is World Class! This may include: Works along side Divisional Chef to create menu items. Prepare and cook different menu items. Notifies kitchen personnel of shortages or special orders. Cooks and prepares food items. Ensures product temperature controls are met and maintained for quality and safety. Serves food in correct portions to ensure proper food cost procedures are followed. Notifies Team Leader of any malfunctions, safety concerns or needs. Ensures all safety equipment is being used properly. Follows Board of Health regulations. Other duties may be assigned. Knowledge of common cooking methods; knife cuts Responsibilities: Cedar Fair is home of 13 unique and exciting properties, so come join our world class team in Kansas City at Worlds of Fun. Worlds of Fun provides premiere entertainment with 200+ acres of FUN and we want YOU to join us in making people happy as we head into our 2024 season ! As a member of our team, you'll Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications: People who love helping others and will support the needs of our guests and associates. Good judgement and a commitment to safety. Ability to work and interact with people from diverse backgrounds. Individuals with a passion and excitement about Worlds of Fun. Availability to includes some weekdays, weekends, evenings, and holidays. You!
Job summary The Breakfast Ambassador is a crucial member of our Guest Service team, responsible for delivering an excellent customer service experience to our guests while managing all aspects of the guest breakfast program. Responsibilities include inventory management and cost control, food and beverage preparation, cleaning the breakfast area, and assisting guests with special requests as needed. Job responsibilities Greet and serve guests in a professional, courteous manner and anticipate and address guest needs to maintain excellent customer satisfaction. Cook and prepare breakfast food products, including large batches of fresh-cooked meats and eggs, heating ready-made items, preparing oatmeal, mixing batter, making coffee, etc. Stock, refill and arrange beverages and self-service food products and supplies. Actively monitor the breakfast area for cleanliness, including cleaning up spills, offering to clear tables when guests are finished, clearing and cleaning tables as soon as they are vacated, removing trash, and maintaining a clean environment at all times. Review occupancy forecasts to anticipate daily food and beverage needs while minimizing waste, managing inventory and controlling costs. Handle other responsibilities as needed/directed by hotel management. Qualifications Able to start work as early as 5am and available on weekends and holidays. Previous food experience is a benefit but not required. Comfortable working as the only food and beverage employee during most shifts. Able to handle stressful situations and solve problems in a calm, professional manner. Physically able to perform all responsibilities including but not limited to bending, stooping, kneeling, reaching, standing for extended periods and lifting up to 50 pounds. Able to successfully pass a drug test and background check. Compensation & Benefits Performance reviews (with raise eligibility) at 3 months, 6 months, then every 6 months. Quarterly bonus plan with revenue sharing and team performance incentives. Health, vision and dental insurance (full-time associates). Paid vacation (full-time associates). $500 referral bonus for referring new employees. 401(k) with 3% employer contribution (no employee match required). Up to $500 per year in tuition assistance. Hotel discounts for employee, family and friends through brand discount programs. Opportunities for promotions into leadership roles. About TS2 Hospitality TS2 Hospitality () is a family-owned, Kansas City-based hospitality ownership and management company with four hotels open and two more under development. We are part of the larger Ehrhardt Properties hotel group with over 30 franchised hotels in Missouri, Illinois, Kansas and Oklahoma and a brand portfolio including Marriott, Hilton, IHG, Choice, and Wyndham. Our vision: We deliver remarkable hospitality by encouraging excellence in each other. Our values: We are family We are selfless servants We own it We will straight talk We have fun!
Mar 04, 2024
Full time
Job summary The Breakfast Ambassador is a crucial member of our Guest Service team, responsible for delivering an excellent customer service experience to our guests while managing all aspects of the guest breakfast program. Responsibilities include inventory management and cost control, food and beverage preparation, cleaning the breakfast area, and assisting guests with special requests as needed. Job responsibilities Greet and serve guests in a professional, courteous manner and anticipate and address guest needs to maintain excellent customer satisfaction. Cook and prepare breakfast food products, including large batches of fresh-cooked meats and eggs, heating ready-made items, preparing oatmeal, mixing batter, making coffee, etc. Stock, refill and arrange beverages and self-service food products and supplies. Actively monitor the breakfast area for cleanliness, including cleaning up spills, offering to clear tables when guests are finished, clearing and cleaning tables as soon as they are vacated, removing trash, and maintaining a clean environment at all times. Review occupancy forecasts to anticipate daily food and beverage needs while minimizing waste, managing inventory and controlling costs. Handle other responsibilities as needed/directed by hotel management. Qualifications Able to start work as early as 5am and available on weekends and holidays. Previous food experience is a benefit but not required. Comfortable working as the only food and beverage employee during most shifts. Able to handle stressful situations and solve problems in a calm, professional manner. Physically able to perform all responsibilities including but not limited to bending, stooping, kneeling, reaching, standing for extended periods and lifting up to 50 pounds. Able to successfully pass a drug test and background check. Compensation & Benefits Performance reviews (with raise eligibility) at 3 months, 6 months, then every 6 months. Quarterly bonus plan with revenue sharing and team performance incentives. Health, vision and dental insurance (full-time associates). Paid vacation (full-time associates). $500 referral bonus for referring new employees. 401(k) with 3% employer contribution (no employee match required). Up to $500 per year in tuition assistance. Hotel discounts for employee, family and friends through brand discount programs. Opportunities for promotions into leadership roles. About TS2 Hospitality TS2 Hospitality () is a family-owned, Kansas City-based hospitality ownership and management company with four hotels open and two more under development. We are part of the larger Ehrhardt Properties hotel group with over 30 franchised hotels in Missouri, Illinois, Kansas and Oklahoma and a brand portfolio including Marriott, Hilton, IHG, Choice, and Wyndham. Our vision: We deliver remarkable hospitality by encouraging excellence in each other. Our values: We are family We are selfless servants We own it We will straight talk We have fun!
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
Mar 01, 2024
Full time
The primary responsibility of the Host/Hostess is to ensure guests are cheerfully greeted, whether in person or on the phone, and to seat arriving guests in a timely manner. They also serve as the restaurant's first and last impression and must make sure guests thoroughly enjoy their dining experience. ESSENTIAL JOB FUNCTIONS: (includes but is not limited to the following) Must demonstrate pride, attention to detail and have knowledge in all aspects of restaurant (i.e. menu items, food prep, service standards, bar concept, etc.) Follows all applicable safety procedures Follows all standard operating procedures Perform other related duties as assigned and requested. Manages reservation function by using existing reservation system, receiving and recording reservations, calling guests to confirm reservations, verifying special requests, and mentioning specials or promotions to guests. Before the shift, communicates reservations and anticipated business levels to Chef and Management. Coordinates with Lead Host in booking and arranging any and all large parties. Before the shift, communicates with Chef for all special needs and requests of all guests, especially 7 Stars and Diamond guests. (i.e. Special celebrations) Communicates guests' comps and any comping issues with Casino Hosts before and during the shift. Ensures menus are cleaned on a daily basis and communicates any menu maintenance issues with Management. Monitors cleanliness and organization of host podium and surrounding entrance area. Shows guests to their table, provides menus and initial introduction. Ensures fair distribution of tables by serving as the primary coordinator between the server staff and the door staff. Oversees, stocks and maintains retail area for Gordon Ramsay merchandise. Assists other Hosts in accordance with the Host job description. Is at all times appropriately groomed and wears the uniform provided Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.PERFORMANCE REQUIREMENTS: (knowledge, skills, and abilities) Ability to read, write and understand English. Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management. Maintains excellent organization of reservations Ability to remember and use guests' names when greeting regular customers Knowledge, understanding and compliance of policies and procedures, service expectations, job descriptions, daily memorandums, chemical labels and other instructions. Promotes casino events, property services and promotional campaigns Must be able to work individually and as part of a team in collaboration with others Meets attendance guidelines of the job and adhering to regulatory, departmental and company policies.PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Ability to work from a standing and walking position for extended periods of time. Ability to perform reaching and stooping motions repeatedly. Visual ability needed to accurately provide guest service Ability to work at a fast pace, high volume environment involving constant public interaction. Shifts may vary based on business needs. Must be able to work any day of the week and any shift, including holidays and weekends. Must be able to handle intoxicated guests in a professional manner and according to policy. Must be able to bend, twist, turn, push and pull, as well as lift and carry above/below the shoulders a minimum of 50 lbs. QUALIFICATIONS: Previous host/hostess experience preferred. Previous experience with restaurant reservation system and/or Open Table preferred. Must be 18 years of age. High School Diploma or equivalent required. Must obtain a Food Handlers certificate from County Health Department. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Must pass background check. Must present a neat and professional appearance. Work requires professional interactions with customers, public and co-workers. Requires excellent ability interpersonal and communication skills. Works well with others, especially other server assistants, wait people, bartenders, cooks, supervisors, etc. DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).