Manager

  • Golden Nugget Laughlin
  • Laughlin, Nevada
  • Sep 25, 2021
Full time General Managers and Management Executives

Job Description

SUMMARY:
It is the responsibility of the Food and Beverage Manager to monitor the Food and Beverage departments' profitability while ensuring all employees maintain Golden Nugget customer service standards. Responsible for day to day operations and dissemination of information to appropriate staff members. Interact with other Department Heads to help the department operations proceed smoothly.
ESSENTIAL DUTIES AND RESPONSIBILITIES:Administrate, coordinate and disseminate information to all Food & Beverage employees.To accurately account for all purchases and inventory.Analyze and monitor day to day operation reports, as well as monthly and yearly financial statements.Direct and oversee day to day activities of all Food & Beverage areas.Being accessible to talk and to motivate all employees at various work stations. Maintaining positive morale.Implement procedures and controls to insure the protection of the employees, the customers and the Hotel.Final approval and interviewing on hiring of all Food & Beverage employees.Interaction with other Department Heads to better communicate information regarding internal events.Assist in planning and execution of Hotel sponsored events.Delegation of job tasks and responsibilities within the F&B Department.Handling of customers who are satisfied or dissatisfied with any service provided in the F&B area.Overseeing all formal or informal disciplinary action regarding any F&B employee.Develops procedures to improve operations.Ensures a neat, clean and safe working environment.SUPERVISORY RESPONSIBILITIES:Food and Beverage SupervisorsKitchen SupervisorDeli, EDR, Beverage and Bean & Bread EmployeesQUALIFICATIONS:
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Ability to manage employees, training and coaching skills with evidence of developing exceptionally motivated teamsExcellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skillsExcellent interpersonal and communication skills (verbal and written), fluent English and articulateAbility to work efficiently, independently and cohesively, consistently producing quality resultsComputer literate in Microsoft Windows applications required; Spa Soft experience preferred.
EDUCATION and/or EXPERIENCE:Minimum five (5) years management experience in high volume, multi-outlet Food and Beverage operation, preferably in a Hotel/Casino environment. Two (2) years prior inventory/cost control experience. Knowledge of all beverage equipment. Computer skills helpful. Good people skills. Must speak, read, write and understand English. Must be able to perform basic math (addition, subtraction division, multiplication).Minimum age requirement is 21MATHEMATICAL SKILLS:
Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.

LANGUAGE SKILLS:
Ability to read and understand all policies and procedures.
Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
Must be able to complete standard forms and reports.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, duties and responsibilities.Constant standing, walking 10 - 20 ft., balancing, twisting, reaching and bending.Frequent eye/hand coordination, manual dexterity, fingering, handling, wrist motion and bending/stooping.Frequently speaking, hearing, listening, seeing to communicate with guests and fellow employees.Constant mental alertness, remembering/paying attention to/observing details, making decisions; directing others; following directions; concentrating amid distractions.Occasionally sitting, reaching, lifting up to 50 lbs., carrying, hearing, smelling and kneeling.Constant planning.Must have the manual dexterity to operate a computer and other office equipment. WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the duties and responsibilities of this position.
Inside, humid, changing temperatureMarble floors; carpetModerate noiseWorking with others and sometimes alone.