Palm Court Lounge Manager

  • Hilton Cincinnati Netherland Plaza
  • Cincinnati, Ohio
  • Sep 22, 2021
Full time General Managers and Management Executives

Job Description

2nd Shift Position

RESPONSIBILITIES

  • -Manage operations and staffing according to the forecasted and actual needs of the hotel and restaurant.
    -Maintain standards of food, beverage, and quality guest service.
    -Establish and maintain a proactive human resources function to ensure associate motivation, training, and evaluating, counseling and employee development.
    -Manage in compliance with established labor, wage, hour and regulations and policies.
    -Achieve budgeted revenues and expenses and maximize profitability related to the food and beverage department.
    -Contribute to the profitability and guest satisfaction perception of other hotel departments.
    -Develop short- and long-term financial and operational plans for the restaurant that relate to the overall objectives of the hotel.
    -Participate in the preparation of the annual hotel budget.
    -Increase level of guest satisfaction by delivery of an exceptional product through employee development.
    -Maintain and correct procedures for credit control, financial transactions, security of financial assets, and inventory control.
    -Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.
    -Attend required meetings.