Front of House Manager

  • Kings Dining & Entertainment
  • Raleigh, North Carolina
  • Sep 20, 2021
Full time General Managers and Management Executives

Job Description

Kings Dining & Entertainment BOSTON is a unique 24-thousand square-foot venue with Bowling Lanes, Billiards, Shuffleboard, four retro oak Skee Ball tables and more! Kings Dining & Entertainment also features a full service restaurant, 3 different 20+seat bars, dance floor, tons of high definition and big screen TV's.Kings Dining & Entertainment has a scratch kitchen that is Chef driven with award-winning food. Kings Dining & Entertainment also offers some amazing specialty cocktails and a very impressive beer list.Come see why famous athletes, celebrities, Fortune 500 companies and over a million people a year choose Kings Dining & Entertainment as their #1 entertainment destination!Follow Us: Facebook | Twitter | Instagram | WebsiteKINGS DINING AND ENTERTAINMENT IS SEEKING EXPERIENCED MANAGERSAre you interested in:Being part of an empowered, talented, & motivated teamProviding the premier social gaming and entertainment experience in a fun, clean and safe environmentCreating an unmatched dining experience by delivering the highest quality food & beverageMaking memories by exceeding guest expectationsServing our community and support its effort in helping othersIf so, we may have an opportunity for you...Job OverviewA Kings managers main focus is to cultivate a team environment that provides exceptional guest service while motivating team members and instilling accountability. A Kings manager oversees service standards and their main areas of responsibility are the restaurant, lanes and the front desk while assisting the DOO in all aspects of the day-to-day floor management; including food, beverage, and equipment in order to facilitate the fulfillment of financial goals and Kings initiatives.Some duties include:Daily pre-meals, weekly manager meetings, one on one communication, recognition, coaching, corrective action, and development plans are in place Ensure team members paperwork, onboarding, orientation, certifications and training materials are completed and understood Develop hourly team members to new roles as well as managerial level position Accurate forecasting and analyzing of previous sales, upcoming booked events, promotions, special events, local impact events and holidays to ensure proper coverage and preparation within the venueGo above and beyond to consistently WOW guests by providing more than expected service through a culture of empowerment Salary is competitive and based on experience Benefits:Health InsuranceDental & Vision Insurance401KStudent Loan AssistanceAnd more!Kings is an equal employment opportunity employer. We welcome all applicants and do not discriminate based on race, color, religious creed, gender, sexual orientation, gender identity or expression, national origin, ancestry, age, qualified physical or mental disability, genetic information, qualified military or veteran status, marital status or any other status protected by applicable law.7 day a week plus holiday availability, 50+ hours * Strong hospitality and guest service skills * Demonstrated time management & organizational skills * Previous experience in restaurant/bar positions * Maintains a professional appearance according to Kings standards