Restaurant Shift Leader

  • MOD Super Fast Pizza, LLC
  • Buffalo Grove, Illinois
  • Sep 13, 2021
Full time Other

Job Description

At MOD, everyone is free to be themselves and everyone has an equal opportunity to pursue their hopes and dreams. We embrace individuality, support human growth, and recognize the value in second chances. Welcome to MOD!SummaryAs a Captain (shift leader), you directly influence the success of MOD by assisting the store General Manager execute store operations during scheduled shifts. A key part of the role is to lead MOD Squad members on your assigned shift and delegate tasks so that the MOD experience is achieved and maintained for Squad and customers.As a MOD Squad Captain your objective is to live, teach, and demonstrate the MOD purpose in all interactions.PerksCompetitive hourly rate plus tipsFlexible shiftsFree meal per shift50% off when dining with guests when off shiftTraining and education at workOpportunities for career development and promotionAccess to employee support Awesome MOD swag: t-shirts, bandanas, stickers, etc.Benefits for eligible SquadKey ResponsibilitiesShow Grit, Growth, Generosity, and GratitudeLead MOD Squad members on your assigned shift and delegate tasks so that the MOD experience is achieved and maintained for Squad and customersProblem solve to improve shift executionLead by example Share your knowledge with others to encourage and champion teamwork and operational successAct as the food safety leader and ensure food quality, accuracy, and cleanliness in both back of house (BOH) and front of house (FOH)Ensure all food, pans, utensils & equipment look phenomenalGet to know your customers and build community relationshipsMaintain a uniquely MOD experience in the lobby with your demeanor, volume of music, comfy temperatures, and cleanliness standardsBuild brand dedication through outstanding serviceCreate shift goals and share with the SquadExecute your shift to all Open/Shoulder/Closing shift guidelines Coordinate all cash handling policies and procedures Respond quickly and effectively to all emergency situations Coach in the moment when standards are not being met and celebrate when they areBe encouraging of your team even with the seas are rough. Help where you are best needed and celebrate successes! Basic Qualifications1 year of leadership experience or 3+ months in a role with the MOD Squad Reliable transportationProblem-solving abilities Must be at least 18 years oldPreferred QualificationsExperience in a retail or restaurant environmentHigh school education or GEDCash-handling skillsPhysical RequirementsAs a member of our Squad, you will be working in a kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing and pulling to handle or move objects weighing up to 50 pounds. You will also be asked to operate hand-held appliances and simple kitchen equipment (industrial can opener, dough press, industrial dishwasher, etc.). Depending on the location, you may need to go up and down stairs. The ability to communicate and exchange information with coworkers and others is also required. The ability to comply with all public health requirements, including wearing a mask, is required.Working Conditions• High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative)• May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer• Will work near moving or mechanical parts• Varying schedule to include evenings, holidays and extended hours as business dictates• Must be authorized to work in the United StatesWant to help us spread MODness™? Apply today! This Job Description is not intended to be all-inclusive. We all may be assigned other related duties as assigned to meet the ongoing needs of the organization.MOD Pizza is an Equal Opportunity Employer. The full statement is available on the career site.Key words: restaurant, customer service, fast food, server, waitress, waiter, pizza, kitchen, shift lead