Nightlife Cocktail Server - Blossom (MGM National Harbor)

  • MGM Resorts International
  • Sep 11, 2021
Full time Servers

Job Description

Location:National Harbor, MarylandIt is the primary responsibility of the Model Cocktail Server to expedite guests' drink orders and provide beverage and bus service. All duties are to be performed in accordance with departmental and company policies, practices, and procedures.PRINCIPAL DUTIES AND RESPONSIBILITIES:Provide and expedite beverage orders for guestsMaintain cleanliness and stock of assigned area, side station, tables, and POS stationPerform on-stage in comedy act, photo-shoots and other marketing events for purpose of developing and marketing the brand, attend activities outside of venueActively use social media to engage the guest in an immersive and interactive experienceCollect money and follow all proper cash handling and comp proceduresFocus on the development of a personal clientele listMaintain assigned wardrobe and/or costumes in accordance with established standardResolve guest complaints within scope of authority; otherwise refer the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theftAssist management with training and mentoring new employees as requestedPerform other job-related duties as requestedKNOWLEDGE, SKILLS, AND ABILITIES: Knowledgeable of beverages on menu, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishesAble to wear designer clothing with flair and techniques associated with modeling industry requirementsPosture, gestures, movement and walking should reflect the innovative fashion industry aestheticsKnowledge of health, safety and sanitation regulationsKnowledgeable of computers and Point of Sale (POS) systemsAble to effectively communicate in English, in both written and verbal formsExcellent customer service skills and interpersonal skills to effectively communicate with all business contactsMINIMUM REQUIREMENTS:Work varied shifts, to include weekends and holidaysPREFERRED:High School diploma or equivalentTwo (2) years' experience as a cocktail server in a similar high-volume bar or nightclubModeling experienceExperience working in a nightclub and/or entertainment venueFood and beverage/cocktail service experienceExperience using social media platformsBilingual, with English as a primary or secondary language