HOS Management is the leading hospitality management/development company in the Savannah area and looking to hire a new General Manager for one of our Brunswick properties. We are looking for a candidate who has been a GM at a Choice property with a proven record of success. Job Description
Plans, directs, or coordinates all aspects of the hotel property including staffing, operations, and customer satisfaction. Oversees property maintenance and appearance. Monitors all operating costs, budgets, and forecasts.
Familiar with a variety of hospitality concepts, practices, and procedures. Relies on experience and judgement to plan and accomplish goals. Performs a variety of tasks. Leads the work of others.
This location does offer the option to stay on property. Relocation costs are negotiable. Essential Functions
-Recruits, hires, and trains quality staff.
-Manages all hotel staff, including creating work schedules and assigning specific duties.
-Submits all personnel paperwork, including drug test results and I-9s, in a timely manner.
-Approves time and attendance records, ensuring employees are clocking in and out properly. Ensures employees acknowledge / approve that all hours worked have been recorded.
-Reviews and approves property payroll daily. Ensures timely submission of approved timecards to Payroll on a bi-weekly basis.
-Provides leadership to the team with ongoing training and coaching; leads by example.
-Conducts performance reviews for team members and follows progressive disciplinary process to correct team member performance deficiencies.
-Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Manages the hotel in accordance with the business plan and budget.
-Authorizes direct bill accounts and monitors the administration of Accounts Receivable. Maintains AWR to target by controlling discounts and ensures guest payments are made on time.
-Develops and maintains rapport with competitive properties, City Convention and Visitors Bureau, Chamber of Commerce, lead sources, business partners, clients, etc. Responsible for knowing area attractions and services in order to accommodate guests' needs.
-Maintains hotel operations consistent with Brand Standards. Inspects rooms, public spaces, and storage areas daily to ensure all rooms and public spaces are guest ready and storage areas are clean and safe.
-Completes the daily audit, makes daily bank deposits, reviews and approves transmittals and other front office paperwork and reports.
-Responsible for knowing property emergency procedures, OSHA Workplace Standards, and ensures all team members are trained to act in a safe manner at all times and what to do in the event of an emergency or accident at the property.
-Reviews daily front office procedures and assures proper transmission of all necessary information to the corporate office.
-Understands the government regulations affecting hotel's operations, ensuring hotel is operating in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state, or municipal authority.
-Creates an operating environment that ensures consistent guest satisfaction, meets with, and solicit comments from guests on a regular basis to determine their level of satisfaction with guest services and facilities.
-Establishes and follows appropriate cash control procedures and ensures team members follow appropriate cash control procedures, including making daily bank deposits.
-Establishes and implements company policies, goals, objectives, and procedures, conferring with direct supervisor, peers, and staff members as necessary.