Employer: Little General Stores*Position Overview:* The Food Service Customer Service Representative offers great customer service while preparing quality food items that meet Branded Food Service Regulations.*Position Classification:* Full Time / Part Time*Position Reports To:* Food Service Manager*Minimum Education:* High School diploma or GED preferred.Must be able to speak, read and write in English.*Physical Demands:** Ability to lift, push, pull, and carry boxes and /or equipment weighing up to 50 pounds;* Ability to stand and walk for extended periods of time (95%), Sitting (5%);* Ability to climb, balance, reach, grab, stoop, crawl, bend, and crouch for extended periods;* Ability to use close, distant, color and peripheral vision, depth perception and visual focus;* Ability to smell and identify odors;* Ability to clearly hear and interpret voice commands and telephone communications.*Major Responsibilities:** Acquire Food Handlers Card.* Present a well-groomed, professional image at all times.* Strictly adhere to uniform dress code as required by the branded food concept.* Have a positive attitude. Greet and welcome all customers with a smile.* "Upsell" related items whenever appropriate.* Monitor and rotate product to ensure freshness and minimize waste.* Monitor, record, and properly dispose of all food waste.* Prepare food items according to branded food regulations.* Measure and weigh proper ingredients according to branded food regulations.* Continually clean and sanitize equipment.* Constantly monitor temperatures on refrigeration and cooking equipment.* Notify Manager in the event of any equipment malfunction or other problem.* Understand and adhere to all Little General corporate and handbook policies.* Other duties as may be assigned.